Forum Discussion

jrxs's avatar
7 years ago

add gmail to your demo process

Trying to try your product, but you won't let me because I'm using a gmail account? WTF? I'm a contractor, and I'm not going to open up a email account with every company I do business with. Fix your shit. Also, testing out your support services. Let's see how long it takes to get back to me.

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  • Sarah_Terry's avatar
    Sarah_Terry
    Icon for Product Manager rankProduct Manager

    Hi John,

    Sorry for the inconvenience.  I've forwarded your information to our sales team, you should be hearing from them soon.  We require a work email & don't accept gmail addresses because our trial process is not designed for individual consumers.  In your case, we're assuming you have a work email for your contracting business.  That being said, our product can provide monitoring across multiple companies in one account, or provide a dedicated account per company.

    Additionally, this is our feature request / community forum, and although we do try to respond promptly, you would have access to initiate a chat with support personnel directly from your LogicMonitor account once created. 

    Thanks,

    Sarah