Forum Discussion

stuart_vassey's avatar
stuart_vassey
7 years ago

Ability to apply retroative SDT-like windows to adjust SLA numbers

When a monitor malfunctions (e.g. service test fails because the monitored site HTML was updated) the uptime for that test will not reflect the site's actual uptime. We'd like to be able to apply r...
iqmsjoel's avatar
iqmsjoel
7 years ago

I would like this functionality to cover when a new data point is added in the middle of a month, there is no data for the time that the sensor didn't exist and all of that gets counted against our SLA.

The only options we have now are:

  • exclude the device from the report, which means next month we have to remember to go back and re-add the device to the report
  • Set missing data to not count against the SLA, which now makes the SLA completely invalid because when a device is down it is missing data