3rd party ticketing (ConnectWise) - update existing tickets
We would like the ability for LogicMonitor alerts to update existing tickets ConnectWise ticketing system. Currently LogicMonitor just creates new tickets every time the alert triggers.
Forum Discussion
This was released in Nov, 2015.
See http://www.logicmonitor.com/support/settings/integrations/connectwise-integration/
Sorry for the late notice!
