2-way alerting for ConnectWise integration?
Is ConnectWise integration two ways? In other words when I close a ticket in ConnectWise does it clear the alert in Logic Monitor or vice versa? When we see an alert clear in Logic Monitor instead...
Forum Discussion
HI Jeff,rn rnI am afraid that 2-way ticket updating is only available for our ServiceNow & AutoTask integrations, and not ConnectWise currently. This may be supported in the future, but we currently do not have a roadmap available for this.rn rnPlease see:rnhttp://help.logicmonitor.com/integrations/connectwise-monitoring/rnhttp://help.logicmonitor.com/integrations/servicenow/rnhttp://help.logicmonitor.com/integrations/autotask-integration/rn rnKind regards,rn rnJoseph Skup.rnLogicMonitor Support
