We're thrilled to share a recap from our first Product Roadmap Roadshow hosted by the LM Community! Our Product team has been working hard to develop new features and improvements to enhance your LogicMonitor experience. The Product Roadmap Roadshow was a testament to LogicMonitor's commitment to innovation and customer-centric development. Our presenters discussed new features and improvements designed to enhance monitoring capabilities, streamline workflows, and provide deeper insights into your LM Envision environments.
Let's dive into the exciting updates and upcoming events.
What Was Covered
Presenters:
Taggart Matthiesen - Chief Product Officer
Sarah Terry - Vice President, Product Management
Patrick Rouse - Manager, Product Management
Kristen Engelhardt - Vice President, Customer and Product Enablement
Suzanne Shaw - Senior Community and Advocacy Manager
New Features And Enhancements
Resource Explorer: Say goodbye to the traditional resource tree! Our new Resource Explorer is designed for modern environments like Cloud and Kubernetes. It leverages metadata and tagging to help you quickly find and visualize resources.
Service Insights: We're making creating services, especially in bulk, easier than ever, using properties. Look forward to enhanced metric aggregation and more intuitive views.
Dashboard Improvements: We've added property filtering to eliminate the need for duplicate dashboards. Plus, you can now display properties alongside time series data in table widgets, and we've integrated logs directly into dashboards for a more comprehensive view.
Topology Edge Status: Get a clearer picture of your network with our new feature showing the status, utilization, and latency of network connections in the topology view.
Cost Optimization: We're introducing a more comprehensive and interactive cloud billing view, along with recommendations to optimize your cloud costs. Initially, we're focusing on AWS EC2 and EBS, with plans to expand in the future.
Log Analysis: Leverage the power of natural language processing to summarize and provide sentiment analysis on log data. This feature allows for faster troubleshooting without the need for complex log queries.
Q&A Session:
Q: What is "LM Envison"? What does that include?
A: LM Envision is the name of the LogicMonitor Hybrid Observability platform.
Q: What are the benefits of Resource Explorer vs. Dashboards?
A: Resource Explorer is a visualization tool used to show, search, group, and filter any LM Resource property, including inherited and custom properties.
Q: Do you pull from Microsoft Government Cloud GCC and GCC API?
A: We are working toward FedRAMP certification - GovCloud is something we’re starting to work on for FedRAMP, but we’re starting with AWS.
Q: Any plans to expand LogicMonitor's ability to integrate platform-native metrics and analytics from services like Azure? There are a lot of mission critical metrics that we only have visibility into using Azure as native tooling today.
A: Please just give us feedback on the specific things that you're looking for from Azure. The the way that that typically works is when we find there are a lot of customers looking for something that that they want us to pull in through Azure, we'll look at what's available through the APIs. There are some APIs, like the Azure Monitor API, that are really easy for us to interface we'll typically pull in what we can through there. There are other APIs that we can get information from there a little bit more difficult to interface with.
Customer Call-outs
“I use Resource Explorer to find stuff, for example show me my devices and group by firmware version, so I can see if there are alerts related to a specific firmware version.”
“Resource Explorer has helped us as a MSP to handle security issues for Firewalls and networking devices we can use [Resource Explorer] to narrow down on who has effected versions of the firmware.”
“I had been using the other methods other than support tickets based on conversations with folks in our account management, etc. [...] I feel as though the community is a better place since it can have a community discussion rather than the recommendation that disappears once submitted.”
Upcoming Live Events: LM Training | LIVE
We're excited to announce a series of special events designed just for you, our valued LogicMonitor community! Introducing LM Training | LIVE – a one-day, in-person event for intermediate to advanced-level practitioners. These events are all about helping you maximize the potential of our platform while connecting with industry professionals and LogicMonitor experts.
What to Expect
- Hands-on training with our LogicMonitor training and product teams
- Advanced Alerting
- Service Insights
- Advanced Reporting & Executive Dashboards
- Peer-to-peer Use Case Exchanges
- Engaging Product Leader Roundtable
- Exclusive SWAG, food, and beverages
- Dedicated Edwin AI session
Plus, you'll leave with a well-earned Edwin AI badge to showcase to your team!
Event Dates and Locations
October 15 - Austin, TX
October 22 - New York City, NY
October 24 - San Diego, CA
October 29 & 30 - London, UK
Whether you're looking to enhance your skills, share feedback, or network with like-minded peers, this event is perfect for you!
Excited about the event and want to attend? Follow the link to register in your preferred city!
Not able to attend, or is your session full? Complete our interest form to be notified of future LM Training events, or to request additional opportunities as a part of our LM Community events: LM Training and LM Community Future Events Request
Community Manager