Logs Leveled Up: April Product Power Hour Recap
Overview This month’s Product Power Hour was all about unlocking deeper visibility into your pipelines with enhanced log observability. We walked through the new structured logging UI, answered live questions, and gathered real-time feedback from our amazing community of practitioners. Whether you're debugging policy failures or preparing for audits, these enhancements are designed to save time and reduce friction—without sacrificing context. Key Highlights ⭐Structured Logs in the UI: Filter, search, and drill into logs directly from the interface to pinpoint policy outcomes and troubleshoot faster. ⭐Root Cause Clarity: See exactly why a policy passed or failed—including rule-level reasoning—without diving into raw code or configs. ⭐Audit-Friendly Workflows: Export logs to support compliance efforts with traceable and structured outputs. ⭐API Support: All log data is available via API, so you can integrate it with your SIEM or other observability tools. ⭐Live Feedback: Attendees shared feature ideas and logging improvements that are now being routed to our product team. Q&A Q: Can I access logs outside of the UI? A: Yes—logs are accessible via API for full integration into your observability stack. Q: What is best practice to onboard a device for logs—LogSources? Or do we have to enable LM Logs on each individual device? A: The best practice depends on the type of logs and source. If logs are exposed to services like the Windows Event Log, they can be ingested without per-device configuration. Otherwise, you’ll need an agent-based solution (e.g., FluentD, Fluent Bit, or LM’s upcoming OTEL collector). Device-by-device setup is not always necessary—LogSources can help standardize collection where supported. Q: Can we use WMI/WinRM for agentless log ingestion on Windows Servers—not for OS logs, but for app/service logs? A: Only if the application logs are exposed through the Windows Event Log service. If the logs live in a file on disk or aren’t exposed through standard logging services, an agent will be required to ingest them. Customer Call-outs ⭐“One thing that would help our uptake of logs is a more ‘end-to-end’ setup guide.” ⭐“The magic word: Correlation!” What’s Next 🪵Logs for Lunch May 14 –A Window into your Windows Logs ⚡Product Power Hour May 22 - Exploring Resource Explorer June 17 - Cost Optimization Want to check out previous Product Power Hours? Explore the Product Power Hour Hub in LM Community! 🍽️User Group Dinners Connect in person with other LM users in your city over dinner and real talk. Share wins, swap stories, and grow your network - RSVP here: Chicago – May 6 Nashville – May 13 Seattle - June 17 Portland - June 18 London @ Elevate - June 24 💻 Virtual User Groups Visit our LM Community User Group Hub for more details on upcoming virtual sessions. AMER East – June 3 AMER West – June 5 EMEA – June 10 APAC – June 12 🌍 Elevate Community Conferences Our flagship in-person event series is back! Connect with peers, attend expert-led sessions, and get hands-on product experience. Elevate 2025 will showcase the latest innovations in AI-powered observability, empowering enterprises to optimize their modern data centers. Sydney – May 29 London – June 25 Pre-Elevate LM Training | LIVE Already attending Elevate? Join us in Dallas and London a day early to earn your first Logs Badge through immersive, instructor-led training and hands-on labs. Perfect for new users or anyone looking to sharpen their logging skills. Register today! London – June 24 Additional Resources If you missed any part of the session or want to revisit the content, we’ve got you covered: Review the slide deck here Want to see the full session? Watch the recording below ⬇️June 17 - Product Power Hour: Cost Optimization
Product Power Hour: Cost Optimization Date: Tuesday, June 17 at 10 AM CT 🔗 Register Here Join us for June's edition of Product Power Hour, your monthly deep dive into the latest and greatest from our LogicMonitor team! This session will spotlight Cost Optimization—uncovering how LM Envision helps you gain visibility into cloud spend, identify savings opportunities, and drive smarter financial decisions across your infrastructure. Featuring Guest Speakers: Charlie Wolfe, Senior Product Manager Barry Ballard, Principal Product Trainer What You’ll Learn: Smarter Visibility & Governance: See how tag-based monitoring and RBAC controls provide clarity into cloud spend while enabling secure, team-specific access to cost data. Actionable Insights & Dashboards: Discover how LogicMonitor’s built-in recommendations and billing dashboards help you track expenses and identify savings opportunities with ease. Live Use Cases & Demos: See how leading teams are using LogicMonitor to uncover waste, rightsize resources, and better align cloud usage with business goals. Expert Q&A: Bring your questions for a live discussion with our cost optimization experts.May 22 - Product Power Hour: Exploring Resource Explorer
Product Power Hour: Exploring Resource Explorer Date: Thursday, May 22 at 11 AM CT 🔗 Register Here Join us for May’s edition of Product Power Hour, your monthly deep dive into the latest and greatest from LogicMonitor! Hosted by the LM Community, Product team, and Training & Enablement, this session will focus on Resource Explorer—your new superpower for navigating, filtering, and taking action on your monitored resources with ease. Featuring Guest Speakers: Bryan Whitmarsh, Senior Product Manager Richard Brooke, Technical Trainer What You’ll Learn: Smarter Navigation: Discover how Resource Explorer helps you effortlessly browse and organize your environment, no matter the scale. Powerful Filtering & Grouping: Learn how to slice and dice your resources to quickly find what matters most. Action-Oriented Insights: See how to go from visibility to action—directly from the Resource Explorer. Live Use Cases & Demos: Watch real-world workflows that show how customers are already speeding up operations with Resource Explorer. Expert Q&A: Bring your questions for Bryan and our product trainer for live answers and hands-on guidance.Apr 24 - Product Power Hour: Logs Leveled Up!
Product Power Hour: Logs Leveled Up Date: Thursday, April 24 at 10 AM CT Join us for this month’s Product Power Hour, a monthly series brought to you by the LM Community, Product team, and Training & Enablement! This session dives into the latest innovations in LogicMonitor Logs, with a spotlight on AI-powered capabilities that enhance log analysis and accelerate root cause detection. Featuring Guest Speakers: Patrick Sites, Product Management Richard Brooke, Product Trainer Suzanne Shaw, Sr. Manager, Community & Advocacy Sky Donnell, Community Product Specialist What You’ll Learn: AI-Powered Log Intelligence: Discover how our new AI-driven features surface insights faster, reduce noise, and help your team make smarter decisions in real time. Improved Capabilities: Get a tour of the latest updates in LogicMonitor Logs, from intuitive log correlation to enhanced search and filtering. Integration Tips: Learn how logs fit seamlessly into the LM platform and how to set up your environment for success. Best Practices: We’ll debunk common myths and showcase some of the most underutilized (but powerful) features in action. Live Q&A: Bring your questions—our product experts are here to answer them live and help you unlock the full value of Logs. 🔗 Register Here - Recap and recording will be shared to all who register Note: Times may rotate monthly for global accessibility. All sessions are recorded and shared with registered participants.Making the Most of LM Collectors: March Product Power Hour Recap
Overview March’s Product Power Hour zoomed in on one of the most critical components of the LM platform: the Collector. This session was all about helping you harness the full potential of LM Collectors—from deployment tips to tuning best practices. Our product experts walked through how to scale monitoring, improve data collection, and boost reliability across complex environments. With hands-on guidance, live demos, and direct answers to your questions, this session was a must-watch for any practitioner looking to level up their collector game. Key Highlights ⭐ Collector Best Practices: Practical guidance on sizing, scaling, and redundancy planning to optimize performance and ensure data continuity. ⭐ Auto-Balancing & Failover: How to configure Collectors for high availability using Auto-Balancing and Collector Groups. ⭐ Troubleshooting Tools: Demo of new collector diagnostics and log features to help quickly isolate and resolve issues. ⭐ Collector Configuration Management: Centralized tools for easier updates and streamlined deployments at scale. Q&A Q: How many devices can a Collector handle? A: Depends on specs and polling intervals—monitor CPU, memory, and poll duration for optimization. Q: Best practice for Collector failover? A: Use Collector Groups and enable Auto-Balancing for seamless failover. Q: Are there plans to enhance Collector management? A: Yes! Improvements are coming to simplify deployment and updates at scale. Q: Can we get alerts on Collector health? A: You bet. Alert on collector status, queue depth, and failures to stay ahead of issues. Customer Call-outs ⭐ “This makes managing distributed environments so much easier.” ⭐ “Collector Group auto-balancing was a game changer for us.” ⭐ “Loving the detailed diagnostics—helps our ops team move fast.” What’s Next 🚀 1H Launch Webinar April 3 - Level Up Your IT Universe Get a front-row seat to LogicMonitor’s biggest innovations of the first half of the year. This session spotlights AI-powered observability, enhanced workflows, and powerful platform upgrades. ⚡Product Power Hour April 24 – 1H Launch + Logs Leveled Up! Dive into the latest updates across Logs, AI, and LM’s observability suite in addition to fast-paced demos and real-world use cases in this log-focused edition of Product Power Hour. 🌍 Elevate Community Conferences Our flagship in-person event series is back! Connect with peers, attend expert-led sessions, and get hands-on product experience. Elevate 2025 will showcase the latest innovations in AI-powered observability, empowering enterprises to optimize their modern data centers. Dallas – April 30 Sydney – May 29 London – June 25 Pre-Elevate LM Training | LIVE Already attending Elevate? Join us in Dallas and London a day early to earn your first Logs Badge through immersive, instructor-led training and hands-on labs. Perfect for new users or anyone looking to sharpen their logging skills. Register today! Dallas – April 29 London – June 24 🍽️ User Group Dinners Connect in person with other LM users in your city over dinner and real talk. Share wins, swap stories, and grow your network - RSVP here: London – April 1 Dallas – April 29 Chicago – May 6 Nashville – May 13 💻 Virtual User Groups AMER East – June 3 AMER West – June 5 EMEA – June 10 APAC – June 12 Additional Resources If you missed any part of the session or want to revisit the content, we’ve got you covered: Review the slide deck here Want to see the full session? Watch the recording below ⬇️Cloud-Managed Networking with Cisco Meraki: February Product Power Hour Recap
Overview This month’s Product Power Hour delivered an action-packed session on Cloud-Managed Networking with Cisco Meraki! Attendees explored how Meraki’s intuitive dashboard, AI-powered insights, and security-first approach are transforming enterprise networks. Our product managers touched on integrating Meraki with LogicMonitor to enhance visibility, monitoring, and automation. From real-world use cases to expert-led demonstrations, this session showcased how organizations can simplify IT operations, boost security, and scale with confidence. Key Highlights ⭐ Cloud-First Network Management: How Meraki’s cloud-driven approach ensures seamless connectivity and ease of use. ⭐ Meraki & LogicMonitor Integration: Enhancing network visibility, alerting, and automation for proactive monitoring. ⭐ Meraki Dashboard Demonstration: AI-powered analytics, automation capabilities, and real-time network monitoring. ⭐ Security and Scalability Best Practices: Strategies for securing enterprise networks while optimizing performance. Q&A Q: How does Meraki handle security at scale? A: Meraki employs AI-driven threat detection, adaptive security policies, and seamless integration with Cisco SecureX. Q: Can Meraki support hybrid cloud environments? A: Yes, Meraki solutions integrate with hybrid cloud architectures, providing unified visibility and control across environments. Q: How does the integration with LogicMonitor improve monitoring? A: LogicMonitor enables deeper visibility into Meraki networks, proactive alerting, and automated insights for performance optimization. Q: What are the advantages of using Meraki over traditional networking solutions? A: Benefits include simplified management, zero-touch provisioning, AI-driven automation, and built-in security features. Q: Will future features include expanded Webhook integration beyond Meraki? A: Yes, future enhancements aim to extend Webhook support across additional platforms. Customer Call-outs 🌟 "This is cool and handy for troubleshooting API issues." What’s Next 🚀 March Product Power Hour: A deep dive into best practices, troubleshooting tips, and the latest enhancements of LM Collectors with our Product Manager, Craig Phelps. Register today to save your spot. 💻 Virtual User Groups: Join us for our first LM Community Virtual User Group series, where you'll hear from fellow LogicMonitor customers about their hybrid observability journey. Register for your preferred region below! LM User Group | AMER East - Mar 20 LM User Group | AMER West - Mar 20 LM User Group | APAC - Mar 27 LM User Group | EMEA - Mar 27 🌎 Elevate Community Conference: Join us in Dallas, TX, Sydney, AUS, and London, UK, to gain strategic insights, hands-on product experience, and exclusive networking opportunities. Elevate 2025 will showcase the latest innovations in AI-powered observability, empowering enterprises to optimize their modern data centers. Find more details and registration links here! Additional Resources If you missed any part of the session or want to revisit the content, we’ve got you covered: Review the slide deck here Want to see the full session? Watch the recording below ⬇️March Product Power Hour: Mastering LM Collectors for Performance, Scalability & 2025 Enhancements
Are you making the most of LM Collectors to optimize your monitoring strategy? Whether you're fine-tuning performance, troubleshooting common challenges, or preparing for future scalability, our next session in the Product Power Hour series is designed to help you get the most out of your monitoring infrastructure. In this interactive live session, we’ll take a deep dive into best practices, performance optimizations, and upcoming enhancements, ensuring your data collection remains seamless, efficient, and built to scale. 📅 Date: March 26th 🕙 Time: 10 AM CST Featuring Guest Speakers: Craig Phelps – Product Manager, LogicMonitor Barry Ballard – Principal Product Trainer, LogicMonitor What to Expect Hosted by the LM Community team and product experts, this session will provide valuable insights into: ✅ Optimizing Collector Performance – Fine-tune configurations to maximize efficiency. ✅ Best Practices & Troubleshooting – Resolve common challenges and improve uptime. ✅ Scaling for Growth – Ensure your monitoring setup is ready for expansion. ✅ What’s Coming in 2025 – Get a sneak peek at upcoming features and enhancements. Exclusive Power-User Use Case Beyond best practices, we’ll also hear from one of our top engineers, who will share a real-world success story from a power-user customer. Learn how they’ve optimized their Collector strategy to improve efficiency, scalability, and performance, and how you can apply these insights to your own monitoring environment. Register Now & Join Us Live! As part of our ongoing Product Power Hour series, this session is perfect for IT practitioners, engineers, and monitoring professionals looking to optimize their LM Collectors and build a future-proof monitoring strategy. Don’t miss out—register today to secure your spot! 📅 Can’t attend live? No problem! Register anyway, and we’ll send you the full recap so you don’t miss a thing. 🔗 Register NowNext Up in Our Product Power Hour Series: Mastering LM Collectors on March 26th
Are you making the most of LM Collectors to optimize your monitoring strategy? Whether you're fine-tuning performance, troubleshooting common challenges, or preparing for future scalability, our next session in the Product Power Hour series is designed to help you get the most out of your monitoring infrastructure. In this interactive live session, we’ll take a deep dive into best practices, performance optimizations, and upcoming enhancements, ensuring your data collection remains seamless, efficient, and built to scale. 📅 Date: March 26th 🕙 Time: 10 AM CST Featuring Guest Speakers: Craig Phelps – Product Manager, LogicMonitor Barry Ballard – Principal Product Trainer, LogicMonitor What to Expect Hosted by the LM Community team and product experts, this session will provide valuable insights into: ✅ Optimizing Collector Performance – Fine-tune configurations to maximize efficiency. ✅ Best Practices & Troubleshooting – Resolve common challenges and improve uptime. ✅ Scaling for Growth – Ensure your monitoring setup is ready for expansion. ✅ What’s Coming in 2025 – Get a sneak peek at upcoming features and enhancements. Exclusive Power-User Use Case Beyond best practices, we’ll also hear from one of our top engineers, who will share a real-world success story from a power-user customer. Learn how they’ve optimized their Collector strategy to improve efficiency, scalability, and performance, and how you can apply these insights to your own monitoring environment. Register Now & Join Us Live! As part of our ongoing Product Power Hour series, this session is perfect for IT practitioners, engineers, and monitoring professionals looking to optimize their LM Collectors and build a future-proof monitoring strategy. Don’t miss out—register today to secure your spot! 📅 Can’t attend live? No problem! Register anyway, and we’ll send you the full recap so you don’t miss a thing. 🔗 Register NowREGISTER: February Product Power Hour with Cisco Meraki and Cloud-Managed Networking
Product Power Hour: Cisco Meraki February 20th at 10 AM CST Tired of managing a complex network with outdated tools? Join this webinar to learn how LogicMonitor's cloud-managed networking solution can simplify your life. This is the second session of our NEW monthly Product Power Hour series, hosted by the LM Community and product leaders, and this month are are super fortunate to have special guests Oren Brigg (Cisco Meraki) and Patrick Rouse (LogicMonitor) discussing the benefits of our partnership and what’s coming in 2025. Featuring Guest Speakers: Patrick Rouse, Product Manager (LogicMonitor) Oren Brigg, Product Manager (Cisco Meraki) Sky Donnell, Community Product Specialist (LogicMonitor) Suzanne Shaw, Sr Manager Community & Advocacy (LogicMonitor) Key Takeaways: Risk Mitigation: LogicMonitor and Cisco Meraki’s collaborative partnership provides our joint customers with the assurance that the two platforms integrate seamlessly and there is no finger pointing when working through complex support cases. Streamlined Operations: LogicMonitor monitors Cisco Meraki environment(s) along with the rest of customers’ hybrid infrastructure, so they don’t have to switch between products to identify root causes. Faster innovation: Because LogicMonitor and Cisco Meraki have a partnership built on trust and effective communication, we can innovate faster to bring solutions to market. AI-Powered Insights: The issue isn’t always the network, so let LogicMonitor tell you where the real root cause is. Register Now: February Product Power Hour This webinar is designed for network practitioners who want to learn how to simplify their network management and gain a competitive edge. Don't miss this opportunity to gain valuable insights into Cloud-Managed Networking LIVE with Cisco Meraki and LogicMonitor Product Managers and maximize the potential for your team from our experts. *Note: These sessions will be recorded and shared to everyone who registersNew UI Deep Dive: January Product Power Hour Recap
Overview We kicked off our new webinar series, Product Power Hour, with a bang! The January Product Power Hour brought the LM Community together to explore the new UI (UIv4) and unlock its potential. Our product leaders highlighted impactful features, live demonstrations, and upcoming enhancements designed to make your work faster and easier. With real-world tips, customer feedback, and a lively Q&A, this was all about helping users get the most out of the revamped LM Envision platform. Key Highlights A Smarter, Faster UI Built for You: the new UI is designed to make your life easier. From intuitive navigation to cleaner visuals, everything is optimized for efficiency. Say goodbye to clunky workflows and hello to faster troubleshooting with tools like Resource Explorer for dynamic resource discovery and topology maps that give you a clearer view of your environment. Features That Boost Your Workflow: Whether you're fine-tuning alerts, visualizing topology, or filtering data at the instance level, the new UI is packed with tools to make your day-to-day tasks more efficient. Upcoming updates include enhanced alert tuning, instance-level property filtering, and topology edge health status—all designed to streamline operations. Plus, dashboard performance fixes will ensure faster load times, paired with new widgets like logs in dashboards and topology views to make monitoring more actionable than ever. Your Feedback in Action: LogicMonitor is committed to actively using your feedback to shape the product. Whether it’s smoothing out UI quirks, adding requested features, or improving performance, your voice is driving these changes. We have shared specific context and feedback from this session directly with our product leaders, and have already had some follow-up with our attendees, or add to our list of what we can do. Q&A Q: What's the timeline for retiring the old UI? A: We plan to phase out the old UI page by page rather than all at once, with plenty of advance notice. Currently, no specific dates are set. Q: Are there any tips for users who are hesitant to switch to the new UI? A: Getting used to the new UI is easier than it seems. Start by exploring features like Resource Explorer and dashboards that mirror what you’re already doing in the old UI. Flexing that “new UI muscle” will make the transition smoother, and many practitioners find they prefer it after diving in. Q: How can users provide feedback about the new UI? A: Users can submit feedback through the support page in the portal, through their CSMs, or directly through the community team. Customer Call-outs “I can honestly say I was resisting further new UI use, but every concern I had was fixed when I tried it today.” “Knowing the speed issues are being resolved will make me want to try it more." “Alerts health check makes me want to use the New UI more." What’s Next February Product Power Hour: Get the inside scoop on cloud-managed networking with Patrick Rouse and a special guest from Cisco to provide valuable insights on our integration with Cisco Meraki on February 20th at 10 AM CT. Save your spot and register today. Connect with Peers: Join Suzanne and Sky for our LM Community User Group dinner series in Austin, Atlanta, New Jersey, San Diego, and Irvine. Register today! Logs for Lunch Webinars: These 45-minute sessions dive deep into how to level up your LM Logs game and drive better business outcomes. Perfect for anyone looking to learn how to make logs work for them. Register here for our Valentine’s Day treat on Network Observability & Wireless Connectivity on February 12th at 12pm CT. Additional Resources If you missed any part of the session or want to revisit the content, we’ve got you covered: Review the slide deck here Want to dive deeper into this session? Watch the recording below
