ANNOUNCEMENT: We’re Getting a Platform Upgrade
Happy New Year, Community 🎉 We hope you had a great holiday season and are ready to kick off 2026 with the LogicMonitor team. We’re starting the year with something big, and it’s just the beginning. The LM Community Is Getting a Platform Upgrade We’re moving to a new Community platform designed to deliver a faster, simpler, and more intuitive experience. This upgrade will make it easier than ever to find answers, join events, and connect with other LogicMonitor users. What to Expect During the Transition - UPDATED Current Community goes offline: Friday, January 16 at 4:00 PM CT New Community goes live: Tuesday, January 20 What’s New on the Platform The new LogicMonitor Community brings several improvements, including: Faster search and smoother navigation Streamlined access to events, with a significantly improved mobile experience A cleaner, more intuitive interface Personalized content recommendations tailored to your interests To ensure the Community remains relevant and valuable, we’re migrating the most current and useful discussions and resources to the new platform. Getting Started When the new Community launches, you’ll need to create a new account. Don’t worry, we’ll email you clear, step-by-step instructions once the platform is live. We can’t wait to welcome you to the new LogicMonitor Community on January 20. Thanks for being part of our Community. We’re excited for what’s ahead in 2026. 🚀LM Community Presents: LogicMonitor Product Roadmap Roadshow: The Future of Observability Starts Here
The future of observability is taking shape, and you’re invited to see what’s next. Join us for the LogicMonitor Product Roadmap Roadshow, a live, virtual experience with our Chief Product Officer, Garth Fort, and the LogicMonitor product leadership team. Together, we’ll explore what’s next for LogicMonitor and how our AI-powered hybrid observability platform transforms modern data centers 🗓 Date: Wednesday, November 20 🕒 Time: 12:00 PM CT | 6:00 PM GMT ⏱ Duration: 1 hour 📍 Location: Virtual 👉 Save your spot for the Product Roadmap Roadshow A Glimpse Into What’s Next As IT environments become increasingly complex and interconnected, LogicMonitor is redefining what intelligent observability can achieve. In this live session, Garth will pull back the curtain on our 2026 vision, built around outcomes that matter most to you: speed, intelligence, and measurable ROI. You’ll see how we’re evolving our platform to help organizations: Unify visibility and automation across hybrid and multi-cloud environments Predict and prevent issues before they impact business performance Maximize efficiency and deliver faster time to value This isn’t just a roadmap. It’s a look at the innovations driving the next generation of observability. Why You’ll Want a Front-Row Seat This event is your inside track to what’s ahead for LogicMonitor and an opportunity to help shape where we go next. You’ll walk away with: A clear view of our long-term strategy and vision for 2026 and beyond Exclusive insight into the technologies driving our platform evolution Actionable takeaways to help you achieve more with LogicMonitor today Ask questions, share feedback, and connect directly with the product leaders shaping the future of observability. Be Part of the Journey Forward The LogicMonitor Product Roadmap Roadshow isn’t only about what’s next. It’s about the innovators, practitioners, and partners building the future together. Don’t miss your chance to be part of this exclusive community event. 👉 Register now and be the first to see what’s ahead🎉 Introducing the Alerts Badge! Now Available in LM Academy
We’re excited to announce that our newest badge, Alerts, is now live in LM Academy! This badge is designed to help you build confidence in alert configuration, tuning, routing, and lifecycle management in LM Envision. By earning this badge, you’ll learn how to: Understand how alerts work and how to interpret default thresholds Tune and refine alerts based on real data Apply dynamic thresholds to automatically adjust to behavioral changes Navigate the Alerts page to investigate both real-time and historical issues Route alerts strategically and customize alert messages for clarity Manage the full alert lifecycle — from forecasting and Scheduled Down Time (SDT) to acknowledgement and resolution Who’s it for? Anyone responsible for keeping systems healthy, responsive, and efficient. Whether you’re new to LogicMonitor alerts or looking to refine your alerting strategy, this badge will help you build a reliable, low-noise alerting framework that cuts the noise and highlights what matters most. As always, the badge is: ✔ Free ✔ On-demand ✔ Self-paced Once you complete the badge exam, you’ll earn a verified digital badge delivered straight to your inbox. Be sure to check your Spam folder if you don’t see it. This third-party verified badge is perfect for sharing with your team or showcasing on LinkedIn. 💡 Don’t forget to tag #logicmonitor when you post — we love celebrating your learning journey! Note: We’re currently building an integration to sync badges to your LM Community profile. In the meantime, our team will manually upload earned badges on a monthly basis.Level Up Your IT Universe: Next LogicMonitor Innovations Unveiled
IT environments are complex — observability makes them clear. Join us for an exclusive webinar, where we’ll showcase the latest LogicMonitor observability innovations and how Edwin AI brings even more intelligence to the platform. 📅 Date: September 24, 2025 🕘 Time: 9 AM PT | 12 PM ET | 11:00 BST | 14:30 AEST What You’ll Learn Discover the latest innovations in observability — a first look at the newest LogicMonitor features. Learn how Edwin AI ties it all together — making the platform more intelligent and more intuitive. Hear directly from our product experts — the minds behind the roadmap will walk you through the updates and answer your questions. Gain practical takeaways — discover how these advancements can help your team work more efficiently, resolve issues proactively, and stay focused on what matters most. Don’t miss the chance to see how AI and observability work hand in hand to transform IT operations. 👉 Register here to save your spot🚀 Now Live: The LM Badge and Certification Program Has Arrived!
We’re thrilled to announce the launch of LogicMonitor’s new LM Badge and Certification Program, now available in LM Academy! This milestone marks a major step forward in how we support and celebrate your growth as a LogicMonitor user. Showcase Your Skills, Your Way Starting today, you can begin earning verified digital badges that highlight your LogicMonitor expertise and hands-on abilities. These badges are: Free Self-paced Available on-demand Whether you’re new to LM or a seasoned power user, the program gives you the flexibility to learn on your own schedule and focus on the skills most relevant to your role. Learn, Assess, and Earn Each badge comes with carefully curated learning content tailored to real-world use cases. You can earn badges in any order, allowing you to build your learning path based on your personal goals or team responsibilities. While completing all courses within a badge track is optional, we highly recommend reviewing the full content to prepare for the skills assessment. Once you pass the assessment, you’ll receive a verified digital badge via certified.logicmonitor.com, ready to be shared on LinkedIn, with your peers, or across your organization. 🎉 And yes, we’d love to celebrate with you! Don’t forget to tag #logicmonitor when you post your badge! Available Today: Your First Three Badges We’re kicking off the program with three foundational badges, each focused on high-impact areas of the platform: Getting Started - Learn the core concepts of LogicMonitor, including platform fundamentals, monitoring types, and common workflows by role. Collectors - Build your knowledge around Collector deployment, configuration, scaling, and management strategies. Logs - Dive into LM Logs to demonstrate your ability to query, troubleshoot, alert, and proactively manage log data in day-to-day operations. More to Come This is just the beginning. We’re actively developing additional badges and certifications that will continue to expand and evolve your LM learning experience. Be sure to keep an eye on your inbox and the LM Community for announcements on new releases. Here’s a sneak peek of what we have coming throughout the second half of the year: AIOps Adoption Badge Dashboards Badge Alerts Badge Service Insights Badge Resource Management Badge Cloud Badge LogicModules Badge Monitoring Certification Developer Pro Certifications (including badges like: Building LogicModules, API, and Integrations) Note: these badges are planned but are subject to change. We will announce when each badge or certification is live in LM Academy. Whether you’re taking your first steps or advancing into more specialized areas, there’s a learning path built for you. Start earning your badges today in LM Academy and take the next step in your LogicMonitor journey. Note: We’re currently building an integration to sync badges earned in LM Academy directly to your LM Community profile. In the meantime, our internal teams will manually upload badges to Community on a monthly basis to ensure your progress is reflected.🎓 Big News: Introducing LM Badges and Evolving Our Certification Program!
We’ve got exciting news to share about the next step in your LogicMonitor learning journey! Starting June 30, 2025, we’re officially launching the LM Badge and Certification Program, a fresh and flexible way to recognize your skills and progress in LM Envision. Whether you’re just getting started or already knee-deep in LogicMonitor, there’s a new path for you to skill up and stand out. As part of this evolution, the LogicMonitor Certified Associate (LMCA) exam will be retired on June 30, 2025. If you have a valid exam code, we recommend completing it before then. Already certified? You’re all set—your credentials will still be valid and recognized. Why the change? The LMCA has served us well as a foundation, but our platform and your needs have grown. That’s why we’re shifting to hands-on, targeted, and self-paced learning badges that reflect how you actually use LM Envision day to day. 🌟 Coming June 30: Logs Collectors Getting Started 🌟 Coming July 31 AI Ops Adoption These badges are free, on demand, and designed around real workflows to give you practical, high-impact experience. And this is just the beginning. We’ll continue rolling out more badges and certifications to help you go even further. 📬 Keep an eye on your inbox and right here in the Community for the official badge launch announcement. We can’t wait to see what you’ll achieve next! Let us know below 👇 Which badge are you most excited to earn first?🌟 Introducing the LogicMonitor MVP Program
Introducing the LogicMonitor MVP Program: Built for the Bold We’re looking for observability leaders. The doers. The connectors. The ones driving change across their teams and organizations — and helping everyone around them level up. If you’re the person colleagues turn to for insight, strategy, or innovation — or if you know someone who is — this is your chance to join a select group shaping the future of observability and AI Ops. Whether you're leading a platform rollout, mentoring your team, optimizing infrastructure, or advancing observability — the MVP Program is where your impact is recognized and amplified. 🏆 Click here to apply or to nominate someone else! 🌟 UPDATE: We've extended the deadline to July 15th! What MVPs Do 🔹 Lead by Example Share your wins, speak at events, and be seen as a thought partner to your peers and product teams. 🔹 Connect with Community Join a private network of MVPs and gain direct access to LogicMonitor SMEs, product leaders, and senior stakeholders. 🔹 Help Shape What’s Next Influence the product roadmap through early access programs, beta feedback, and strategy sessions. What MVPs Get 🎉 Exclusive Recognition Be spotlighted across LogicMonitor channels, from events to customer stories to community forums. 📣 A Bigger Platform for Your Voice Get access to speaking opportunities, co-create content, and build your industry brand. 🎟️ MVP-Only Meetings and Experiences Monthly virtual MVP meetings with behind-the-scenes insights and hands-on sessions with product and leadership teams. 🤝 Real Influence Join conversations that shape the direction of LogicMonitor and the future of hybrid-observability and AIOps. 🚀 Ready to be legendary? 🔗 Apply now and be part of the future of observability. MVP Program – Frequently Asked Questions What is the LogicMonitor MVP Program? The MVP Program is a recognition and engagement initiative that highlights LogicMonitor’s most passionate and impactful users — those who share expertise, advocate for the platform, contribute to the community, and help shape the future of observability and AI Ops. Who should apply? We’re looking for: Platform leads and technical directors Operations and infrastructure leaders Community mentors and knowledge sharers Champions of observability, automation, and platform thinking What is the time commitment? We will have one 45-min meeting a month, and that will always have a product leader with technical. insights, and then an SLT/ELT business leader to provide a more intimate access to our organization and updates. I typically say the commitment is no more than 1-2 hours a month, but some months that may be just the meeting, and we understand things come up. What are the benefits of being an MVP? MVPs gain: VIP recognition on LM platforms Exclusive swag and event invites Early access to product features and beta programs Direct engagement with LM Product, SLT, and ELT Career-boosting opportunities (speaking, content, advisory boards) Private MVP-only community and networking What will I be expected to do as an MVP? MVPs contribute by: Sharing expertise in public or community forums Speaking at events or webinars Contributing to blog posts or sharing customer stories Providing feedback in beta programs and roadmap sessions Mentoring other users and helping grow the LM community How long does MVP status last? MVP status is awarded for one year, with opportunities for renewal based on continued engagement and impact. Is there a nomination process? Yes. Candidates can be nominated by LogicMonitor teams, other community members, or self-nominate through an application form. How are MVPs selected? A review panel from across LogicMonitor will evaluate candidates based on impact, activity, advocacy, and alignment with program values. What if I’m not selected this time? Even if you’re not selected now, we’ll share ways to stay involved and grow your influence — and you’re welcome to reapply in future cycles. Can partners or MSPs apply? Yes! We welcome applications from partners, consultants, and service providers who meet the engagement and advocacy criteriaShine a Light on Community Champions at Elevate!
We’re counting down the days to the first Elevate Community Conference, and that means it’s time to spotlight the people who make our community stronger, smarter, and more connected. This year, we have several exciting award categories—but one we’re especially thrilled about is the Community Engagement Award. This honor is all about recognizing the individuals who consistently show up, share their knowledge, lift others up, and embody the spirit of collaboration. Whether it’s offering advice, answering questions, starting conversations, or creating meaningful connections, this award celebrates the champions who go above and beyond to support their peers and elevate our community experience. And here's the best part—you can nominate a peer or yourself! 🗓️ Nominations are open now and close on April 3rd, so don’t wait to shine a light on someone who deserves it! 🔗 Click here to submit your nomination 📢 Check out the full announcement on LinkedIn Let’s celebrate what makes this community so powerful—YOU. We can’t wait to recognize the incredible contributions you and your peers make every day.Our Monthly Usage Report is Getting a Makeover!
We are excited to announce that we are taking steps to improve our monthly usage report. As such, you will not be receiving the Monthly Usage Report from now until mid-2025. During this time, we encourage you to utilize our Portal Metrics Dashboard to stay up to date on your usage and activity. We are taking this hiatus so that we can provide our customers with a more beneficial report, including an upgraded look and improved data. The previous Usage Report included graphs of license and feature usage trends as well as login and active user numbers. If you have any specific suggestions for additional data you’d like to see on the revamped report, add your comments below.LM Product Documentation Enhancements
With the release of v212 comes great improvements. The LogicMonitor Product Documentation, for example, is now restructured to elevate the documentation that pertains to the new UI. Below are a few of the key updates that were made to LM Product Documentation: Improved Navigation: An intuitive structure that is product-centric to help you find the applicable information Updated Content Organization: Documentation is now grouped by New UI and Legacy UI documentation. All New UI documentation is organized at the forefront in the navigation pane on the documentation site. All product documentation that pertains to the Legacy UI is collectively organized as "Legacy UI" content, and includes a Legacy UI banner at the top of each page Improved Search Capabilities: The documentation now has refined indexing for more precise results and a “Legacy UI” label has been added to legacy documentation to help differentiate it from the new UI documentation in the search results. To access the LM Product Documentation, navigate to the Product Documentation landing page, and use the navigation panel along the left side of the page to browse through the various documentation. We trust that you will find this update not only helpful, but more efficient as you need to refer to the New UI documentation.
