Upgrade your Collectors to MGD 33.006 before October 03, 2023!

  • 1 August 2023
  • 3 replies

Userlevel 5


Each year LogicMonitor rolls out the minimum required version (the MGD) for all collectors. It is the most mature version containing the gist of all the enhancements and fixes we’ve added throughout the year. To achieve uniformity, the MGD becomes the base version for all future releases. As we approach the time for the MGD automatic upgrade, we would like to inform you that the GD Collector 33.006 will be designated as the MGD Collector 33.006. This means that all collectors must be upgraded to GD Collector 33.006 or higher.


Note: If it is absolutely necessary, we may release security patches. In such scenarios, the MGD version 33.006 will be incremented, and we will keep you informed.


Schedule for MGD 33.006:

  • MGD 33.006 Rollout: August 29, 2023
  • Voluntary upgrade time period: Anytime before October 3, 2023
  • Automatic upgrade Scheduled: October 3, 2023 at 5:30 am PST

Please note that it is critical to upgrade to the new MGD version! On October 03, 2023, any collectors still using a version below MGD will not be able to communicate with the LogicMonitor platform. This is due to the improvements made to the authentication mechanism of the LogicMonitor platform.


Actions Required:

  • Look for the MGD rollout notification email from LogicMonitor on August 29, 2023
  • Upgrade your collectors to GD 33.006 to avoid loss of communication

Thank you for your prompt attention to this matter. If you have any questions, please contact LogicMonitor Support or contact your Customer Success Manager (CSM).


3 replies

Userlevel 3

Collector Release Notes GD 33.006 for reference:

Steps to ​​​​​​Upgrading your Collector:

Userlevel 7
Badge +20

Thanks for giving us the heads up. Having this information posted in the community where more people will see it is very helpful!

Userlevel 7
Badge +20

If anyone wants a script to automatically schedule all collectors not on the minimum version for a one-time upgrade, you can use this Python script. It uses my lm_wrapper to simplify using the SDK. You can import the SDK directly and setup the object as per the examples in the documentation, with “lm” as the name and the rest of the script should work just fine.

FYI, LM only allows scheduling one-time upgrades to happen within 14 days. So if you set the interval too large, the script might not schedule all of them depending on the start time and the number of collectors you have. The output of the script will indicate which collectors were scheduled for upgrade, which are already at or past the desired version, and which couldn’t be scheduled.