Forum Discussion
When you did the WBEM testing (which worked right?), did you use the credentials of the non-admin service account? Was it also run from the Collector server itself?
Do you know what would be the next step to troubleshoot it?
- JosiahBenoit2 months agoNeophyte
Hi Lucjad, does the password on the non-admin account have special characters "#&*^" ? that was my issue when dealing with Postgres
- lucjad2 months agoNeophyte
it does have special characters but I am not sure that would affect the whole process.
- JosiahBenoit2 months agoNeophyte
LogicMonitor looks at those characters as some sort of SQL attack, in my ticket with the support team on Postgres that fixed the issue. Never hurts to try.
- Mike_Moniz2 months agoProfessor
It is likely best to work with LM support since they can look at your specific portal and situation. If you do, please let us know what it ended up being, in case it helps others.
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