Forum Discussion
When you did the WBEM testing (which worked right?), did you use the credentials of the non-admin service account? Was it also run from the Collector server itself?
Do you know what would be the next step to troubleshoot it?
- JosiahBenoit6 months ago
Neophyte
Hi Lucjad, does the password on the non-admin account have special characters "#&*^" ? that was my issue when dealing with Postgres
- lucjad6 months ago
Neophyte
it does have special characters but I am not sure that would affect the whole process.
- JosiahBenoit6 months ago
Neophyte
LogicMonitor looks at those characters as some sort of SQL attack, in my ticket with the support team on Postgres that fixed the issue. Never hurts to try.
- Mike_Moniz6 months ago
Professor
It is likely best to work with LM support since they can look at your specific portal and situation. If you do, please let us know what it ended up being, in case it helps others.
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