Forum Discussion
I'm getting what looks to be a certificate error. Any suggestions on a fix? Much appreciated!
javax.net.ssl.SSLHandshakeException
In the "Citrix DaaS Token" section,
Poll now results in output:
javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Hi jgillotti
I would make sure the monitor is using the correct Citrix API endpoint address (should be the IP/DNS name for the device its running on). One of these:
api-ap-s.cloud.com – Asia Pacific South
api-eu.cloud.com – European Union
api-us.cloud.com – United States
api.citrixcloud.jp – Japan
You could also try loading one of those addresses in a browser on the Collector running the monitoring, and see if there is an SSL error.
Usually an error like this will be due to a firewall doing SSL inspection and breaking the certificate chain.
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