Forum Discussion
Hi Chris
Great work! We have this setup at monitoring a Citrix Cloud instance really well.
The only issue we seem to be having is the Logon Performance data source only ever seems to retrieve data for a single instance.
If I test the Active Discovery script, that works as expect. It pulls out all the Delivery Groups and they're listed in the Logic Monitor UI.
If I test the actual data collection script, it only returns data for one instance (it happens to be the first
in the list in alphabetical order, not sure that is significant though). All the other instances have No Data. For example, if I run a "Poll Now" for one of the instance that has No Data for all datapoints, you can see that data is returned for one instance "7b86efb2......" but nothing else.
I've struggled to follow what the Groovy behind this is doing. I'm not sure if it's a problem in the data collection or, for some reason, the Citrix Cloud API just only having this data for one Delivery Group.
Dave
- chrisred4 months ago
Neophyte
Hi Dave_Lee ,
This is probably due to log on activity in the delivery groups. By default the DataSource will capture sessions started in a 4 hour period, and it will only calculate the averages when there are at least 3 sessions started within the 4 hrs.
So low log on activity in a delivery group will mean "No Data" and gaps in the graph. I suspect that is the issue.
In the notes section of the DataSource there is more explanation and properties for tuning. You could use the "citrixdass.logonsearch" property to increase how far back sessions will be captured.
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