Appreciate the feedback Stuart!
The reason for groups is typically for allowing only specific people to have access, customers vs all others, private vs public, etc. Since this community allows. anyone to join, we will have members that are not customers, but we may have specific information, that is for customers only, we aren’t quite there yet so yes, agree we need to better define and determine what needs to be a group vs a forum.
An example the Customer Feedback group, will eventually become private after soft launch, by invitation only, we will reserve this group for more engaged/tenured community members to provide feedback.
As far as the homepage, this is great feedback, we are trying to balance the elements for tenured Community users and new Community users, a little something for everyone. I’d be interested to know from both tenured and new users, if after the initial launch, would continue to access the community via homepage, or if you typically would go directly to a specific forum? Most communities (ie, Microsoft, Cisco, Gong, etc) have a landing page that brings multiple elements of the community to the forefront. We can move some of the elements around and make others more visible, but we want to balance that for new users as well. So what are the most important elements for tenured users vs new users?
We’ll be reviewing all suggestions and making changes based on feedback!
