Community Login Issues?
If this is your first visit to our new community... Welcome! We’re super happy to have you here! If you haven’t already, please login and create your profile. If you were a member of our former Community... Welcome back! If you are having trouble logging in, you may need to reset your password before you can post. If you are not receiving the reset password email, please search spam forno-reply@communitymailer.logicmonitor.com. Still having trouble Logging in? Please email us atcommunity@logicmonitor.com
Anyone else have issues logging into these new forums with Firefox?
Every time I try to log in, I get an error at the bottom of the screen that says: After messing with it, it seems like it really did log me in, it just doesn't look like it logged me in until I refresh the page. Then it will show my username in the corner and everything looks normal. Really annoying though.
WhatsApp Group SMS Alerts
Hi There, Has anyone been able to set SMS alerts to go to a WhatsApp group? LM support suggests it can be done via a custom HTTP delivery but I need to reach out to WhatsApp support to help set it up. https://www.logicmonitor.com/support/alerts/integrations/custom-http-delivery
Can we have "Most Recent" be the default view?
Similar to The feed on the community feedback page is only "top content" | LogicMonitor - 15063 But looking at the main home page, which is currently defaulting to "Most Viewed": Curious though if it's just me that thinks "Most Recent" makes the most sense as the default?Known Issues - Launch
Follow this post for a list of known issues and I'll update the status. If you find issues please post in reply, I will investigate, and provide updates and add to this list if a ticket is required! Ticket logged - When updating your profile, the Save button disappears, and when navigating away you get an error that changes were not saved. Just exit our of the error and you should see that the changes actually have saved.Password and username requirements
Password Must be between 6-20 characters Cannot use HTML-like characters (<) Cannot use periods (.) Cannot be any part of your username Stronger password requirements may have been configured in your system, in which case, the following may apply: Contains at least one lowercase character Contains at least one uppercase character Contains at least one digit No repeated sequence of 3 or more characters If any of the above are specified, a windowopens to outline the requirements.A green checkmark appears beside each of the criteria as you meet them. If you do not meet these requirements, you cannot create your account. The window may contain one or more of the following requirements: 8 or more characters No repeating characters Lower and uppercase letters At least one number Not part of your username Username Community supports the following characters for usernames:Username must be shorter than 15 characters in length. Unicode letters Unicode digits - (dash) _ (underscore)
Getting a feed of actionable items
Almost none of the existing feeds provide any value to me. The "most recent" feed is ok because it shows which posts have had recent activity. But I haven't figured out how to limit that to only those "categories"/"forums"/"hubs" that I'm interested in, omitting the ones I'm not interested in. Is there a way to make the "most recent" the default, at least for me? Is there a way to "follow" a category besides subscribing to email notifications? Once I've followed a category, is there a way to get a feed of just those items? Once I get a feed of just those items, is there a way to highlight which ones are unread by me? I do see the "1 unread" on some posts, but it's the same color as everything else and doesn't stick out very much. Optimum scenario would be the ability to filter the feed to show only unread threads and threads with unread replies.New Features
Over the next week or so I’ll be making some tweaks to layouts, settings and featured content. If you have any feedback or suggestions please feel free to reply! Here are some new Features you will find! First thing to know! If your username contained spaces on the previous platform, spaces will be replaced by an underscore. Example: Previous Username "Allison Fasching" new Username "Allison_Fasching". You will be required to reset your password for security purposes. Watch for an email from LM Community, check your spam folder! You should be receiving an invitation to your previous user groups, you can also just go back to the groups of your choice and join. Landing Pages, or “Hubs” for specific areas, Product Solutions and Customer Central, bot have landing pages that allow you to view all areas within each space, with a short summary of engagement metrics in each area. Sort Posts One of the best features is the ability to select how you want to view posts in a Forum! Additionally at the bottom of the page you will see “Top of Page”, which will take you back to the beginning of the post, or if a post has multiple pages, back to the top of the page. Sort Replies Mark as Solution If someone replies to your question with the right answer, you can mark it as an Accepted Solution. This answer will then be linked to the question. You can also sort and filter on Accepted Solutions. New Profile Page! Featuring new badges on your profile and a page with all your earned Engagement Reward badges. On your profile you will see the 4 most recent badges earned, with a link to view all badges, which will display on a separate page. These badges are earned for various engagement milestones, posting, liking, contests monthly recognition. New Rank badges The New Rank badges, follow more of a military style visual, and you’ll get your “stripes” based on your engagement. For Members/Customers, you can clearly see the “stripes” and the names of each rank. Your rank progresses as you engage in the Community, the higher the rank the more engagement and experience the member has. Ranks with Yellow highlights indicate the same rank as the previous but they are also a member of ourInner Circle Advocacy Group. The new platform also has an awesome Mobile experience, easy to navigate, read post, like and engage from your mobile phone! Private Messaging Feature has a lot of new features well, you can now format messages and add attachments. You have an inbox to view, filter and search you messages. More to come... Please reply with questions!How to use the Code Block feature when posting.
Using a code block instead of simply pasting text has several advantages, especially when you're sharing code or technical content. Using this instead of just pasting your code as text will improve readability, accessibility syntax highlighting, preserves whitespace, takes up less character space and makes it much easier to copy & paste code. Log In: Make sure you are logged in to your LM Community account. Create or Edit a Post: You can either create a new post or edit an existing one where you want to add a code block. Access the Text Editor Select the 3 dots … Select {;} Insert/Edit Code Sample A pop up box will appear, search for the Language you want to insert. Paste or Type Your Code: Once When complete click “Insert”. You can also add any verbiage before or after your code block. If you need to edit your post/code block, click the Gear icon on the top right of your post, select edit, make your updates and then save/publish. If you are editing a Reply, Unveiling Our New Community Platform in Q2!
Hey everyone! Exciting news – we're gearing up for the launch of our brand-new Community Platform in Q2, and we can't wait to share it with you. We know we made some changes last year, but 2024 is all about stepping it up. Yes, we just did this last year, but we've listened to your feedback, and this time around, we're rolling out a platform that not only meets your needs but also lets us integrate cool new tools and enhance our product features. Shoutout to all those who shared their thoughts in our Community Feedback forum – you rock! As we gear up for the big reveal, keep an eye out for invitations to be part of the early testing crew. Your insights matter, and we want you to be the first to experience the awesomeness of our new platform. Stay tuned for more details! 🚀🌟 Some of the new features you’ll see are: Customizable permissions to allow more access to features. Tag Management feature Sortable feed options #Product Categorization, Product Mentions and Product Associations feature Groups/Group Management features Upgraded Code Block features Advanced Gamification/Advocacy features Q&A Live Topics feed Product Board Integration Additionally, we will be migrating all current community users and posts, so you won’t lose any of your posts. If you're curious, here are a few communities you might already know that run on the Khoros Community platform. Check them out and see if you spot any familiar names! 🌐👀java.lang.NullPointerException on Groovy Collector Attribute script
The following script encounter NullPointerException. It seems hostProps.get() doesn’t work. Any advice will be appreciate. import com.santaba.agent.groovyapi.expect.Expect; import com.santaba.agent.groovyapi.snmp.Snmp; import com.santaba.agent.groovyapi.http.*; import com.santaba.agent.groovyapi.jmx.*; import org.xbill.DNS.*; Boolean debug = true String hostname = hostProps.get("system.hostname") ; String user = hostProps.get("scc.user"); String pass = hostProps.get("scc.pass"); String port = (String)hostProps.get("scc.port"); httpClient = HTTP.open(hostname, port, true); httpClient.setAuthentication(user,pass); //url="https://"+hostname+"/exposed?action=ping"; url="https://" + hostname + ":" + port + "/api/monitoring/memory"; //url="https://"+hostname+"/api/monitoring/performance/backends"; def getResponse=httpClient.get(url, ["Accept":"application/json"]); if ( !(httpClient.getStatusCode() =~ /200/) ) { httpClient.close(); return 1 } println httpClient.getResponseBody(); httpClient.close(); return 0;Post moderation
I’m not opposed to post moderation. However, i don’t think LM should be the gateway for moderating posts on the community. I’d like to request that a community board be setup consisting of elected and LM approved community members. I’d like that board to: have the ability to moderate posts be part of conversations about strategic direction of the community, especially platform changes meet at least monthly, withLM employee attendance optional compile the top feature requests submitted through the community and meet with the corresponding product managers to understand the plans for implementation of those feature requests bring to the attention of LM the posts/questions that require their feedback Suggest, schedule, and host webinars presented by LMers or community members that would benefit the community Maintain a budget of sponsored funds from LM that can be used for community events including but not limited to board transportation, room, and board to LM events like LevelUp The above is a simple list specific to this community. A more detailed but generic list of duties would include: Strategic Planning: Develop and articulate the community's long-term vision and mission. Define strategic goals and objectives for the community. Governance: Establish and enforce community guidelines, code of conduct, and policies. Define membership criteria and processes. Ensure fair and transparent decision-making processes. Community Building: Foster a positive and inclusive community culture. Organize and promote community events, such as meetups, conferences, and hackathons. Encourage networking and collaboration among community members. Communication: Maintain regular communication channels, such as forums, mailing lists, or chat platforms. Facilitate discussions among community members. Provide updates on community projects, milestones, and achievements. Documentation: Encourage and facilitate the creation of high-quality documentation for community projects. Ensure that documentation is up-to-date and easily accessible. Contributor Recognition: Establish a system for recognizing and rewarding contributors. Acknowledge and celebrate achievements and milestones within the community. Conflict Resolution: Mediate disputes and conflicts within the community. Implement a fair and transparent process for handling disagreements. Resource Management: Manage financial resources for community projects. Allocate resources to support community initiatives and events. Collaboration with Stakeholders: Build and maintain relationships with external stakeholders, such as sponsors, partners, and user groups. Collaborate with other communities and organizations. Technical Oversight: Provide technical guidance and oversight for community projects. Ensure that projects align with the community's goals and standards. Security and Compliance: Establish and enforce security best practices. Ensure compliance with relevant legal and licensing requirements. Community Growth: Develop strategies to attract new contributors and users. Explore opportunities for expanding the community's reach and impact. Feedback Mechanisms: Establish mechanisms for collecting and acting upon feedback from the community. Regularly assess the effectiveness of community initiatives. Education and Training: Facilitate educational programs, workshops, and training sessions for community members. Support initiatives that enhance the skills and knowledge of contributors. Sustainability: Develop plans and strategies to ensure the long-term sustainability of community projects. Identify and mitigate risks that may impact the community's stability.Let's talk about Swag...baby!
I am interested to know Do you want LM Community Swag, LM Swag, Both or none? What kind of swag do you like? Hats, beanies, shirts, socks, mugs/cups, gift cards, maybe for top level swag, coolers, sweatshirts, blankets?(Ferrari, Jeep, beach travel, are out of budget ;) What are some Community activities you would be willing to participate in to get swag? Contests, quiz, challenge, other? What about swag for ranks and leveling up? Please leave yourthoughts and ideas. If you have no interest, that’s ok too.Updates to Community Platform
Just an FYI for those of you who are actively monitoring changes to the Community platform. Please feel free to reply with questions, comments and other recommendations. The homepage has been updated with smaller direct navigational boxes The Helpfulness ratings have been added to all content types LM employees now have a customlogin which will immediatelyidentify them as LM Staff. Customers should continue to use the standard login New Forum added LM Tech Talk, formerly know as “From LogicMonitor”, posts here will come from our internal LM experts.https://community.logicmonitor.com/lm-tech-talk-33 More to come: I’ll be adding a post in this group listing planned updates and programs! Disclaimer: While I am ALWAYS happy to get your ideas and feedback, remember I am limited to the functionality and features of this platform.😏
Add Reply Preview to Account "Your replies" Page | Suggestion
Howdy! I would liketo suggest adding a preview of the reply you made when viewing the “Your replies” section of your account. In its current form, it only includes the message you replied to, not your own reply. This makes it a bit trickier to browse your replies, if you don’t remember what you had said.
Plain text option in code widget or monospace font style option
Sometimes we need to paste in code output or text that shouldn’t be formatted the way normal text is formatted. We need either an “unformatted” language to choose from in the code widget, or we need a text option that is monospace (where every character takes up the same width so that indentation is rendered properly). For example, this log output looks like this in a code widget: Using the code widget and choosing “not set”, which I expected to have no color coding. This is not what it should look like. Interestingly, if I paste the same block of text here, it’s not color coded like it is in that post. This leads me to believe that all code blocks within the same post use the same language, even if the code widget is set to “not set”. >>> response = create_group("SDK Test",812,{"prop1":"1","prop2":"2"}) [2023-02-21 16:30:11] API SDK POST: Created resource group Customers/Longhorn Smokers/SDK Test (854) >>> response = create_group("SDK Test",812,{"prop1":"1","prop2":"2"}) [2023-02-21 16:33:06] SUMMARY: Customers/Longhorn Smokers/SDK Test already exists in LM with all the correct properties, moving on... >>> response = create_group("SDK Test",812,{"prop1":"1","prop2":"2"}) [2023-02-21 16:33:43] API SDK PATCH: Patched device group SDK Test >>> debug = True >>> info = True >>> response = create_group("SDK Test",812,{"prop1":"1","prop2":"2"}) [2023-02-21 16:35:57] DEBUG: Group SDK Test exists in LM (854), checking if attributes match... [2023-02-21 16:35:57] DEBUG: Property prop1 matches attribute already in LM [2023-02-21 16:35:57] DEBUG: ================================================================================ [2023-02-21 16:35:57] DEBUG: prop1: 1 [2023-02-21 16:35:57] DEBUG: prop1: 1 [2023-02-21 16:35:57] DEBUG: ================================================================================ [2023-02-21 16:35:57] DEBUG: Property prop2 matches attribute already in LM [2023-02-21 16:35:57] DEBUG: ================================================================================ [2023-02-21 16:35:57] DEBUG: prop2: 2 [2023-02-21 16:35:57] DEBUG: prop2: 2 [2023-02-21 16:35:57] DEBUG: ================================================================================ [2023-02-21 16:35:57] DEBUG: There is no AppliesTo that we want to patch in. [2023-02-21 16:35:57] SUMMARY: Customers/Longhorn Smokers/SDK Test already exists in LM with all the correct properties, moving on... [2023-02-21 16:35:57] DEBUG: 854: Customers/Longhorn Smokers/SDK Test: [{'name': 'prop2', 'value': '2'}, {'name': 'prop1', 'value': '1'}] >>>Are you interested in providing feedback on new Rank Badge designs?
I am working on designing new ranks/badges, if you are interested in providing feedback, I would be looking for a couple of things. Screenshot or images of designs you like that go with the ranks below. Open to suggestions on rank namingthemes, but ultimately we would like to go with a tech/robotics theme for names. I’ll also add a design I am looking at, so you can get an idea, or even feel free to vote on it. To participate, simply reply with your suggestions. If you like something another user has suggested, please use the👍🏻 to indicate. We’ll be gathering feedback through the month of March, then we’ll narrow it down to a few choices and have a vote✔. About Rank Badges: Member Ranksbelow are achieved by engagement in the Community, the higher the number the more engagement, assistance and helpfulness a member has contributed. Below is how each of these rank, beginning with “New to the Community”, userwill progress up these ranks based on helpfulness, engagement and tenure. Level 1-3 are more challenging to receive! Quantum - Top Community contributor Atomic Amplifier Turbo Hypersonic Processor Cybernetic Neophyte - New to the Community
We don't need no stinking badges
These are my thoughts after readingRanks, Roles & Badges. Ranks add value. They are a course indication of how engaged a member is with the community. I say course because there is no consideration of time. A more helpful metric would be posts/time, such as avg posts/day from the last year. Roles add value. They define the level of responsibility that the user has to the community. Badges have mixed value. The badges for “Special Groups” add value. They further define the user’s relationship to the community. The“Engagement Badges” have no value as they are not defined. The fact that these two badge types are co-mingled lessens the value of badges overall. The fact that no badges are described/defined nullifies any value of a badge. As someone seeking help, I might have valued the response provided by someone with a badge for “LM Academy Certified” over someone with a badge for authoring 100 posts. But without being able to identify which badges hold value, they all hold no value.Couple of questions
When is community go live again? Also, in my profile it shows i have 23 DMs. But, i only see two: Know where the other 21 might be? I also tried to send the above in a DM, but it said i had more than 1000 characters. I’m guessing that’s because it counts each byte in the images as characters? That’s lame. At least have your error messages indicate the actual problem. if images aren’t allowed in DMs, just say that. I originally had tried to put bigger screenshots in, but now this thread tells me i’m limited to 50000 characters. I don’t have 50000 characters. I have a couple hundred and two really small screenshots. If we can’t post screenshots, that’s going to be a problem.Archived Topics
For anyone who hasn’t found it yet, posts older than 2020 have been Archived, and are read only. We realize that some of these posts may still be valid, so I wanted to provide you with a way to recommend a post be moved to an active forum. Go to the high level category Archiveand you can browse through the topics, or just use Search if you know the name of your topic, tags or keywords. Once you find the topic use the …at the bottom of the topic, and select “Flag”, type in the report “Unarchive” and I will move this content. You can also use the Flag feature for any posts in the Active categories, if there is something that needs action, Archive, Edit, Move, Close, etc.Are you interested in being part of our Super User program?
While we are still working out all the details, we would love to hear from you if you are interested in becoming a Super User. There will be some qualifiers, such as frequency of posting, answering questions and helping us keep our community positive. But there will also be some perks, private groups, quicker access to information, input onCommunity features/content and a cool badge! Please respond below if interested!What's the distinction between groups and categories
Maybe I just don’t get it, but I don’t get the distinction between the two. One is a place to put certain posts and the other is a place to put certain posts. Maybe i’m too old school, but i miss the basic listing of all the places where posts could live. So far, the home page is unusable for me. All the navigation is too complex. So far, I’ve only been responding to email notifications. Anything on the home page that is remotely interesting is below the fold. Didn’t even realize it was there until later. Unless the home page and navigation get better, my interaction with the community will be less with the new system. On the old system, browsing was a lot easier and it would keep track of posts that i’d read and posts i hadn’t. So I was able to make sure I didn’t miss anything. I have no idea if i’m missing things.
Community Feedback
Feedback specifically related to Community structure, boards, groups, etc61 Posts
