Community ManagerCommunity Manager
ExpertI have not talked to anyone who thinks the new interface is better than the old one. This includes everyone at my company, everyone in the forums, and all the Support people I've dealt with. Was this new UI beta tested with actual users or was it just developed internally? It's just so not good and we have tons of complaints about it. Having it forced upon us when it still needs so much work really sucks.
Product ManagerHi Kelemvor - I would love to set up some time to talk through your specific feedback & what complaints you have. While I agree the new UI transition has been painful, we have worked very hard to resolve bugs & performance issues, and you should not still be seeing these issues. Many complaints about the new UI came from an earlier period in the transition, and have long since been addressed. In addition, the new UI includes many new features you won't find in the older UI (like dashboard filtering, resource explorer, datapoint analysis, logs analysis, netflow sankey, DataSource level alert tuning, and more), so sticking to the older UI means you are not getting the best of LogicMonitor. Lastly, we are only have plans to force the following three pages, currently: Settings, Reports, Websites -- and thats because these pages are simpler, the adoption is high, and issues very few and far between. We know Dashboards & Resources are more complicated pages and we want you to feel comfortable before we remove the toggle -- again would love to chat about what you're seeing & what would make you feel comfortable with the new UI.