Overview
We kicked off our new webinar series, Product Power Hour, with a bang! The January Product Power Hour brought the LM Community together to explore the new UI (UIv4) and unlock its potential. Our product leaders highlighted impactful features, live demonstrations, and upcoming enhancements designed to make your work faster and easier. With real-world tips, customer feedback, and a lively Q&A, this was all about helping users get the most out of the revamped LM Envision platform.
Key Highlights
- A Smarter, Faster UI Built for You: the new UI is designed to make your life easier. From intuitive navigation to cleaner visuals, everything is optimized for efficiency. Say goodbye to clunky workflows and hello to faster troubleshooting with tools like Resource Explorer for dynamic resource discovery and topology maps that give you a clearer view of your environment.
- Features That Boost Your Workflow: Whether you're fine-tuning alerts, visualizing topology, or filtering data at the instance level, the new UI is packed with tools to make your day-to-day tasks more efficient. Upcoming updates include enhanced alert tuning, instance-level property filtering, and topology edge health status—all designed to streamline operations. Plus, dashboard performance fixes will ensure faster load times, paired with new widgets like logs in dashboards and topology views to make monitoring more actionable than ever.
- Your Feedback in Action: LogicMonitor is committed to actively using your feedback to shape the product. Whether it’s smoothing out UI quirks, adding requested features, or improving performance, your voice is driving these changes. We have shared specific context and feedback from this session directly with our product leaders, and have already had some follow-up with our attendees, or add to our list of what we can do.
Q&A
Q: What's the timeline for retiring the old UI?
A: We plan to phase out the old UI page by page rather than all at once, with plenty of advance notice. Currently, no specific dates are set.
Q: Are there any tips for users who are hesitant to switch to the new UI?
A: Getting used to the new UI is easier than it seems. Start by exploring features like Resource Explorer and dashboards that mirror what you’re already doing in the old UI. Flexing that “new UI muscle” will make the transition smoother, and many practitioners find they prefer it after diving in.
Q: How can users provide feedback about the new UI?
A: Users can submit feedback through the support page in the portal, through their CSMs, or directly through the community team.
Customer Call-outs
“I can honestly say I was resisting further new UI use, but every concern I had was fixed when I tried it today.”
“Knowing the speed issues are being resolved will make me want to try it more."
“Alerts health check makes me want to use the New UI more."
What’s Next
February Product Power Hour: Get the inside scoop on cloud-managed networking with Patrick Rouse and a special guest from Cisco to provide valuable insights on our integration with Cisco Meraki on February 20th at 10 AM CT. Save your spot and register today.
Connect with Peers: Join Suzanne and Sky for our LM Community User Group dinner series in Austin, Atlanta, New Jersey, San Diego, and Irvine. Register today!
Logs for Lunch Webinars: These 45-minute sessions dive deep into how to level up your LM Logs game and drive better business outcomes. Perfect for anyone looking to learn how to make logs work for them. Register here for our Valentine’s Day treat on Network Observability & Wireless Connectivity on February 12th at 12pm CT.
Additional Resources
If you missed any part of the session or want to revisit the content, we’ve got you covered:
Review the slide deck here
Want to dive deeper into this session? Watch the recording below
Community Manager