Access Groups for Modules

Introducing enhanced LogicModule management with Access Groups

LogicMonitor introduces powerful new capabilities for managing LogicModules across multiple tenants and functional teams through Access Groups. This enhancement brings greater flexibility, security, and efficiency to both MSP providers and enterprise customers.

Streamlined multi-tenant management

For MSP providers, Access Groups revolutionize how LogicModules are managed across multiple customers. By assigning specific LogicModules to dedicated Access Groups, administrators can precisely control permissions through Role > Permissions > Module > Access Groups. This granular approach ensures that each tenant has the right level of access to view and modify their specific modules.

Key benefits for MSP providers

• Simplified permission management: Administrators can efficiently distribute and manage permissions across multiple tenants, enabling each customer to manage their own modules independently.
• Enhanced security controls: Access Groups create clear boundaries between tenants, ensuring each customer can only access and modify their designated LogicModules.
• Scalable operations: As your customer base grows, Access Groups provide a structured framework for managing permissions that scale with your business.
• Improved customer experience: Tenants gain direct control over their LogicModules, allowing them to customize configurations according to their specific needs.

Empowering enterprise teams

For enterprise organizations, Access Groups transform how different functional teams interact with LogicModules. This capability allows specialized teams to manage their specific monitoring configurations while maintaining organizational control and security.

Benefits for enterprise organizations

• Specialized management: Teams with specific expertise can directly manage their relevant LogicModules, ensuring accurate and timely updates.
• Streamlined operations: Direct access for qualified team members reduces administrative overhead and accelerates configuration updates.
• Clear accountability: By aligning LogicModule management with team responsibilities, organizations can maintain clear ownership and tracking of changes.
• Flexible permission structure: Organizations can grant varying levels of access, from view-only to full management capabilities, based on team needs and expertise.

Implementation best practices

To maximize the benefits of Access Groups:

1. Map LogicModules to business structure: Organize Access Groups to align with your organizational structure or customer segments.
2. Define clear permission hierarchies: Establish permission levels that match your operational requirements and security policies.
3. Document access assignments: Maintain clear documentation of which teams or tenants have access to specific LogicModules.
4. Regular review process: Implement periodic reviews of Access Group assignments to ensure they continue to meet organizational needs.

Moving forward with Access Groups

Access Groups represent a major leap forward for LogicModule management. Organizations can build a more efficient, secure, and scalable monitoring environment that meets the diverse needs of both MSP providers and enterprise customers.

To learn more about implementing Access Groups, consult our detailed documentation or contact our support team.