From Silos to Service: How Red Energy Is Unifying Monitoring with Dashboards That Matter
Paul's dashboard mission started with a TV—and a challenge from his CIO.
Paul Crew, Infrastructure Manager at Red Energy, sat down with Kristen Engelhardt, VP of Customer and Product Enablement, to share how he's taking on one of IT’s toughest jobs: unifying a fragmented observability stack into business-consumable dashboards. With tools like LogicMonitor, Prometheus, Grafana, and Sumo in play—and a team of 15 to upskill—Paul’s goal is clear: deliver a “customer experience” view across nine critical services. He’s leading the shift from siloed data to service-driven visibility, all while advocating for a lower UI learning curve and more innovative enablement pathways.
🎥 Don’t miss the full interview to hear how Paul’s translating tech into impact for Red Energy’s leadership team.
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