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Important Update on Support System Migration: Erroneous Emails Delivered for Previously Closed Cases

SuzanneShaw's avatar
SuzanneShaw
Icon for Community Manager rankCommunity Manager
12 months ago
After our recent migration to our new Support system, an issue occurred that caused automated emails to be sent out referencing updates on historical cases previously closed. We are aware of the situ...
Updated 12 months ago
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SuzanneShaw's avatar
Icon for Community Manager rankCommunity Manager
Joined July 08, 2024
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Drew_Hawkins's avatar
Drew_Hawkins
Icon for Neophyte rankNeophyte
12 months ago

I have sent multiple messages and cannot get into contact with anyone.  Please have someone from the support team look up my information and contact me. Since I cant contact you.