This week’s Campfire Chat on LM Logs delivered powerful takeaways for customers looking to get more out of their log data. The demo showcased how LM Logs streamlines initial configuration, enhances log data visualization through intuitive dashboards, and enables targeted alerting based on customizable rules. The Q&A addressed real-world challenges, including pipeline scalability, application log monitoring, and smarter alert suppression. Attendees left with practical strategies and fresh ideas to optimize their environments and drive faster insights.
Key Highlights
⭐ Raffle Winner of the Week: Patrick James
⭐ Real-world use cases: From setting up application logs like SQL Server Error logs to exploring Cisco switch compatibility, the community tackled practical scenarios head-on.
⭐ Smarter alerting: Participants discussed suppressing alerts during planned maintenance with Scheduled Down Time (SDT) and shared best practices for scaling pipelines effectively, especially for MSPs.
⭐ Feature requests & future improvements: The group highlighted desired enhancements, including customizable time windows and more flexible log widget visualizations.
Q&A
Q: How can I set up viewing for application logs like SQL Server Error logs?
A: CSQL logs can be integrated, but they require an extra step using a trusted open-source tool called Fluentd. Many customers have successfully done this by configuring the Fluent plugin for SQL, then deploying the LM Log Fluentd plugin. For the best experience, we recommend partnering with your Account Executive and exploring professional services to ensure a smooth and successful deployment.
Q: Can log time windows be customized beyond fixed values?
A: Not currently, but it’s an area of interest and potential future improvement.
Q: What’s the best way to suppress alerts during planned maintenance?
A: Put devices or groups into Scheduled Down Time (SDT) to prevent unnecessary alerts.
Q: Are there best practices for managing the 15-pipeline limit as an MSP?
A: You can request additional pipelines if needed, but the key is to design pipelines and log alert rules as efficiently as possible. This ensures scalability and smooth operation, especially in MSP environments.
Q: Will Logs work with Cisco switches?
A: Cisco switches aren’t fully supported today, but there are workarounds through Scheduled Down Time (SDT) and other configuration strategies. This is an area of ongoing improvement based on customer demand.
Q: Is there a way to verify alert routing for logs?
A: Currently, there isn’t a built-in way to verify routing. It’s important to carefully test and validate routing rules during configuration.
Q: Can the Logs widget show results instead of only graphs?
A: Yes, this functionality is now live. You can configure the widget to display results directly, giving you more flexibility in visualization. Check out the release notes for more information.
🎉 Thank you to everyone who joined and contributed to the LM Logs session! Your questions, ideas, and energy make these chats a powerful learning space. Be sure to join us for our last Campfire Chat of this camp season on AIOps Adoption, Wednesday, September 11, as we wrap our Camp LogicMonitor journey.
📺 Missed this week’s Campfire Chat? Watch the recording below ⬇️
Community Manager