Forum Discussion

A11ey's avatar
Icon for Community Manager rankCommunity Manager
2 months ago

Community Login Issues?

If this is your first visit to our new community...

Welcome! We’re super happy to have you here! If you haven’t already, please login and create your profile. 

If you were a member of our former Community...

Welcome back! If you are having trouble logging in, you may need to reset your password before you can post. 

If you are not receiving the reset password email, please search spam for  

UPDATE 5/15/24.  We have found there were some instances where email providers were blocking emails due to SPF.  This has been updated now and should allow you to receive emails!  

There’s also an exception where in that instance the email provider is forwarding emails to from a distribution group to users with a change to the original email itself and subsequently the emails are being quarantined.  The best way in this scenario to locate the actual source of the problem is the EML formatted files please log a Support ticket.