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T
LM Product Manager
Ted JohnsenLM Product Manager
asked in Open Beta Process

New Resources UI

Hey all, welcome to the beta for the new UI! With this includes the new look and feel of Resources.Here’s a quick glance at what’s new:Info tab with properties search and filter Alerts tab consistent with Alerts page Maps tab consistent with Topology page Graphs navigation Alert tuning Inventory tab with bulk actions Overview tab Resource dashboard visibility and managementThe official product documentation will cover the functionality in more depth: https://www.logicmonitor.com/support/resources-new-ui-overview Please take the new UI for a test drive and let us know what you think!

57
David Bond
Processor Participant
13 hours ago
A11ey
LMer
A11eyLMer
posted in Welcome!

Friday Funny! Would You Rather?

 

7
Lim
LMer
14 hours ago
G
Gjon
posted in LM Exchange

Citrix Cloud Monitoring

Installation 1. Install the package from LM Exchange "Citrix Cloud" 2. Install Cloud Connector property source: Locator JYW9D7 Configuration This datasource requires several properties to be set: CITRIX.CLOUD.CUSTOMER   - This is found in the Citrix Cloud Portal: Identity and Access Management > API Access > Secure Clients. Copy the bolded customer ID on the page. CITRIX.CLOUD.ID   - Create a secure client, you can name it "LogicMonitor". The ID here will be used for this property.CITRIX.CLOUD.PASS   - This is the secret when you created the secure client.CITRIXCLOUD.OAUTH.KEY   - This will be autogenerated and populated by LogicMonitor using the above credentials. There is a Citrix Cloud OAuth datasource that will generate a bearer token and save it as a property on the device.LM.API.ID   - Create an API token in LogicMonitor with administrator privileges, copy the Access ID.LM.API.KEY   - This is the API tok

43
C
Neophyte
1 day ago
T
Neophyte
thangaduraibpNeophyte
asked in Product Discussions

LM Linux collector deployment failed to start Logicmonitor watchdog service

Success to set net capabilities on file `/usr/local/logicmonitor/agent/jre/bin/j                                                                                        ava`Detecting proxy, please wait ...Registering collector to bp.logicmonitor.com, please wait ...Init program is systemd ...Redirecting to /bin/systemctl restart logicmonitor-watchdog.serviceJob for logicmonitor-watchdog.service failed because the control process exited                                                                                         with error code.See "systemctl status logicmonitor-watchdog.service" and "journalctl -xe" for de                                                                                        tails.Congratulations! LogicMonitor Collector has been installed successfully! Extracting bundled JRE files ...Success to set net capabilities on file `/usr/local/logicmonitor/agent/lib/sblin                                                                                        uxproxy`Su

2
T
LM Community Conqueror
1 day ago
David Bond
Processor Participant
David BondProcessor Participant
posted in Product Discussions

LogicMonitor.Api C# API nuget 1.191 Released

All that strongly-typed goodness can be found in the usual place:Web: https://www.nuget.org/packages/LogicMonitor.Api/ Visual Studio / VS Code: manage nuget packages for your project/solution and search for "LogicMonitor"Adding LogicMonitor.Api to your projectIt's THIS easy to print an inventory of all regular Resources (paging is handled automatically):Taking inventory in 25 lines or fewerWe will answer your questions on this forum!  Please include the word "C#" or "nuget" in your subject line.

0
David Bond
Processor Participant
1 day ago
P
Processor Participant
pgordonProcessor Participant
asked in Product Discussions

Spanning tree/loop detection alerts

I’m looking to see if anyone has a way they are detecting network loops or generally using spanning tree information to alert that a loop has been detected. It would seem like something that would be built in but I can’t find anything. I’m mostly trying to catch end users that plug in things they shouldn’t

4
Patrick Rouse
LM Product Manager
2 days ago
Patrick Rouse
LM Product Manager
Patrick RouseLM Product Manager
posted in Product Discussions

The future of Cisco Hyperflex

For awareness… Cisco announces the end of life for the HyperFlex Hyperconverged Infrastructure Product Line: https://www.cisco.com/c/en/us/products/collateral/hyperconverged-infrastructure/hyperflex-eol-external-faq.html 

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Patrick Rouse
LM Product Manager
3 days ago
P
LM Community Conqueror
PersieLM Community Conqueror
posted in LM Tech Talk

Monitor DFS Share(windows server) using LM Collector!!

Greetings to all members of the LM community. Hope you all are doing great!Our community blog in this section, discusses on how to monitor DFS share in LM & general recommendations to follow for our LM collector to monitor the share path in today's community blog: Configuring DFS share on Windows server :This DFS share service is dependent on two parameters to establish communication with the target server, shown below, as you can see from the target server:With these two parameters, domain name and IP are used to configure communication with DFS for the purpose of LM data collection.In my test environment, I've created a Stand-alone Namespace that has the following permissions on the local path:In addition to defining the local path permissions for a DFS share, you also have the option to edit the permission for the local path of the shared folder at the time of creating the share path : Pre-requiste/Permissions required :  As well as permission, there may be other things the LM c

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P
LM Community Conqueror
3 days ago
D
Hypersonic Enthusiast
DominiqueHypersonic Enthusiast
posted in Product Discussions

Ping Failing from collector to device and back?

Hello I am getting errors:“VIPEIEEMP01 is suffering ping loss. 100.0% of pings are not returning, placing the host into critical state.”“The host VIPEIEEMP01 is down. No data has been received”  If I do a ping from the command prompt of the Client to the Collector  it worksThe firewall is wide opened!!!What did I miss?Thanks,Dom

40
Stuart Weenig
Quantum Professor
4 days ago
bwinters
LMer
bwintersLMer
published in Customer Story Showcase

We asked our Customers....News

Prashanth Shivanna, System Administrator, Cohesity Inc: LogicMonitor is a world-class product; easy to use, has a lot of documentation, and has good technical support. Prince Agyapong, Network Administrator, MODEC INTERNATIONAL LLC:I would recommend LogicMonitor because it provides a deep insight into devices to be monitored with granular details. The interface is easy to navigate, the dashboard is colorful with good visibility and the whole application is easy to use. Brandon Sellers, Systems Engineer, CHG Healthcare Services, Inc.: The LogicMonitor platform has been great. It automatically finds our devices and has reduced unnecessary alerting by 50%. Christian Schneider, IT Specialist, Nextrics Zürich AG: We have access to a broader set of log data (and visibility into IT health), faster troubleshooting (with contextual log analysis), and tool consolidation since using LM Logs. Brad Benz, Network Engineer, SANA Biotechnology:SANA Biotechnology Ops teams have access to a broader set

120
bwinters
LMer
4 days ago
C
Neophyte
chrisredNeophyte
posted in LM Exchange

Modules for Citrix Cloud/DaaS/VAD monitoring

Hi, here are some modules to monitor Citrix DaaS/VAD via the Citrix Monitor API. These might be helpful with mixture of DaaS and on-prem VAD environments as the same modules can be used for both.Setup details are in the module notes, see the CitrixDaaS_Token notes for the Citrix Cloud API setup.I have made the .xml export of each module available on Github, they can be downloaded from here: https://github.com/chrisred/logicmonitor-citrixdaas The modules are:CitrixDaaS_ApplicationUsage.xmlCitrixDaaS_ConnectionFailures.xmlCitrixDaaS_DeliveryGroups.xmlCitrixDaaS_LogonPerformace.xmlCitrixDaaS_Machines.xmlCitrixDaaS_Token.xml I'll try to keep an eye on this post for any questions.

1
Kwame A
LM Community Conqueror
4 days ago
M
Processor Participant
mandy1193
asked in Product Discussions

Seeing Failed To Parse ServiceNow Integration

We are sometimes seeing “-2” as the ##EXTERNALTICKETID## when sending alerts to ServiceNow. When this happens and the alert clears it is not auto-closing the ticket in SNOW. Has anyone seen this or have any idea how to fix this. Seems when there is an event where multiple alerts generate and send to SNOW at once this happens.  

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S
Processor Participant
4 days ago
K
Processor Participant
KelemvorProcessor Participant
asked in Product Discussions

Is it possible to use Regex in a Group or AppliesTo filter?

Hi,I need to filter a specific number of machines into a group or datasource.  The filter is any machine that has the letter ‘c’ as the second-to-last character before the first period in a name.  E.g.  abc1.company.com.I have some Regex that will do this ( [^.]*c[^.]\.[^.]*\.[^.] ), but when I try to use it in an AppliesTo it just fails.According to this page: https://www.logicmonitor.com/support/terminology-syntax/scripting-support/what-is-lms  I should be able to use =~ or !~ but they both give errors like this: I tried putting it in quotes, parenthesis, quotes and parenthesis, and I couldn’t get it to work.  I opened a ticket and they are going to look into it, but I thought I’d post here in case anyone knew if this is possible or not and how to make it work.Thanks!

3
Amr Abdelrahman
LM Community Conqueror
5 days ago
A11ey
LMer
A11eyLMer
posted in Community Feedback

Platform Issue: Issue with @mentions not sending notifications on topic replies

The  Insided Platform team is Investigating - We are currently investigating an issue with @mentions not sending notifications when added to topic replies.

0
A11ey
LMer
6 days ago
Patrick Rouse
LM Product Manager
Patrick RouseLM Product Manager
asked in Product Discussions

SD-WAN R&D

Please DM me if you would be interested in participating in research and development of next generation monitoring for any of the following SD-WAN Solutions:VMware SD-WAN 5.x (formerly VeloCloud) Fortinet Secure SD-WAN 7.x Versa Secure SD-WAN

1
Patrick Rouse
LM Product Manager
6 days ago
Patrick Rouse
LM Product Manager
Patrick RouseLM Product Manager
asked in Product Discussions

Meraki Cellular Gateways and Sensors

We’re planning R&D that “aims” to monitor Meraki MG Cellular Gateways and MT Sensors and to give them their own Topology Map graphics.Please DM me if you use either of these types of Meraki devices and would like to participate in the R&D process.

0
Patrick Rouse
LM Product Manager
6 days ago
J
Neophyte
jhipesNeophyte
asked in Product Discussions

Pulling all certificates from internal CA

I am just asking the general question to see if anyone has accomplished this before I recreate the wheel for our environment. Let me start out with my scripting knowledge is very basic. So what i am trying to accomplish is to pull all certificates signed by our internal CA, that would be pull every day in case new ones are added. The certificates that are about to expire with 30 days, 2 weeks, 1 week would send out alerts to the corresponding escalation chain (once i find out who owns the certificate). Eventually we would have service now create a ticket for the expiring certificate and route to the correct team. The biggest issue is i have no idea what all certificates we have or where they live. I know you can use certutil to grab this data from our internal CA but just wanted to see if any one has already accomplished this or maybe someone figured out an easier way. I havent found anything in the community pointing towards what I'm trying to do, Sorry in advance if i completely miss

0
J
Neophyte
6 days ago
P
Processor Participant
pgordonProcessor Participant
asked in Summer Launch AMA (Ask Me Anything)

Managing credentials

I am currently onboarding and moving off another monitoring platform that wasn’t working for my organization. However, it did have a credential manager feature that was exceptionally useful. It would track SNMP strings and credentials across the platform and I could make changes to a set of credentials in the credential manager and have it carry those changes to all the appropriate devices. I could also run reports on which devices were using which strings or credentials. I know that LogicMonitor will allow for easy changes via inheritance, but my environment is made up of a variety of organizations and there frequently will be cases where the inheritance model does not work for us.

5
Kwame A
LM Community Conqueror
7 days ago
Mark Hensler
Hypersonic Enthusiast
Mark Hensler
asked in Summer Launch AMA (Ask Me Anything)

Dynamic Groups for Websites

Why don’t we have Dynamic Groups for Websites?We have chosen to group our websites in client-specific groups. However, there are times when we are performing maintenance across a product which impacts multiple clients. We would love to have the ability to schedule downtime across multiple clients using a Dynamic Group.

4
Stuart Weenig
Quantum Professor
7 days ago
D
Processor Participant
Dave LeeProcessor Participant
asked in Product Discussions

Excluding VMware VMs from instance discovery

When we add a vCenter into Logic Monitor, the VMs in it’s managed clusters are discovered as instances of underneath datasources applied to the vCenter, like:VMware VM StatusVMware VM SnapshotsVMware VM PerformanceSometimes there are VMs that we have no interest in monitoring, so we don’t want them to be picked up by these datasources.  At the moment, we’re manually adding an Instance Group, putting those VMs in the group and then disabling alerts, which is quite a manual process.Ideally we’d like LM to not discover VMs that have had a specific tag/value applied to them in vCenter.  I think we should be able to do this by modifying the Groovy script used for Active Discovery on these data sources, but I’m not sure how to go about that.Has anyone managed to do something similar?Dave

3
D
Processor Participant
7 days ago
mmatec01
Processor Participant
mmatec01Processor Participant
posted in Product Discussions

How to get a list of local deprecated DataSources

So I decided to do a little housecleaning and pulled up the LogicMonitor support article that lists LogicModule changes (including New, Updated, and Deprecated LogicModules) which are announced for each LogicMonitor release.  There is also a table that tracks the LogicModules that have been deprecated over the last five releases.  OK, great.  Went top to bottom and removed deprecated modules, where applicable.  But here's the question. I know we have a ton more of deprecated DSs since we have gone through multiple releases.  How do I locate them?  I tried to pull down list of DataSources from our account using REST API v2. This works great unfortunately the parameter related to DS status, ie module status is not listed.  Any advice?

3
djAesthetic
Processor Participant
8 days ago
D
Processor Participant
Dave LeeProcessor Participant
asked in Product Discussions

API Filtering

Hi allI’m hoping someone might be able to steer me in the right direction!I’m trying to put together a filter to pull back devices that have:system.azure.tag.environment = production system.azure.tag.environment = prod or have no system.azure.tag.environment at allI’ve put this together so far:systemProperties:"{\"name\":\"system.azure.tag.environment\",\"value\":\"Production\"}"| "{\"name\":\"system.azure.tag.environment\",\"value\":\"Prod\"}"| "{\"name\":\"system.azure.tag.environment\",\"value\":::empty}"Which is accepted but it only pulls back devices where environment=Production or Prod.  I think the issues with :::empty is that it only works if the system property system.azure.tag.environment exists, which it won’t if it’s not set to anything.I was hoping I might be able to do something like this, but this isn’t accepted….systemProperties:"{\"name\":\"system.azure.tag.environment\",\"value\":\"Production\"}"| "{\"name\":

6
D
Processor Participant
8 days ago
D
Processor Participant
derek.hanemanProcessor Participant
asked in Product Discussions

Anyone monitoring Rapid7 java applications that run on the Rapid7 collectors?

Just curious if and how folks might be doing it. Really we just need to monitor the Java.heapsize of the application that runs on a windows server. Wasn’t fully sure where to start. 

3
Stuart Weenig
Quantum Professor
8 days ago
abhishek bhambore
LM Product Manager
abhishek bhamboreLM Product Manager
posted in API v3 usage & migration

Tech Enablement session for API v3

Hello LM Community!As part of our initiative to help customers understand new features added to LogicMonitor, we regularly conduct Tech Enablement sessions. This session gives customers an opportunity to learn new features and get answers to their questions.We recently conducted one such enablement session for LogicMonitor REST API v3 that mainly focused on Delta API and Advanced filters with in-depth analysis and examples.Below is the session link: You can listen to the recorded session to get all the details. However, to efficiently use your time, you can refer to the items we have timestamped for you.4.09 - Introduction: Quick overview of API v3, endpoints names, and the Delta API5.11 - API v3 Swagger articles, Advance filter articles, Delta feature in API v36.34 - Examples – Advanced filtering with device\devices endpoint7.44 - Advanced filtering with filter and fields parameters on auto properties using the AND operator10.02 - Advanced filtering with system properties using the OR

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David Bond
Processor Participant
8 days ago
P
PeterMattsson
posted in Product Discussions

Custom HTTP Integrations and refresh/update oauth2 tokens

Hi, Has anyone been faced with trying to create a custom http integration towards a system that need to refresh oauth2 tokens to be able to connect. The same way you need to refresh the tokens for Logic Monitor when connecting.

4
djAesthetic
Processor Participant
10 days ago

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