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A11ey
LMer
A11eyLMer
published in Welcome!

March Contest: One Cool Thing!

During the month of March post a short video of your favorite tip or trick that you use in your LM platform!  Rules:Post a short video about a tip or trick (needs to be a video to qualify, we recommend les than 30 seconds) Share with your team, CSM & Social Media to get more likes The post with the most likes gets one of our new LM community t-shirts!Note: Please click here and read the terms, by posting a video on this forum you agree to these terms and allow LM and other users on this Community to share your video.Note: there is no video hosting on the Community, you can only embed videos) Here’s a video to get you started! 

1713
A11ey
LMer
27 minutes ago
ashlyn.warblow
LMer
ashlyn.warblowLMer
published in Customer Story Showcase

Customer Story - GCISDBlog

Customer Story:  Industry: School Districts ChallengeWith an average of 40,000 devices online in the district at any given time, GCISD needed to reduce tool sprawl and find an observability platform that provided full visibility, robust alerting, and forecasting to solve problems before they impacted teachers and students.  Solution LogicMonitor’s single pane of glass and robust dashboards provided visibility across their entire infrastructure within one platform. Features like Automatic Discovery and intelligent alerting saved the team valuable time, while historical data and AI predictions helped anticipate future problems.  Business Outcomes  Reduced the overall number of help desk tickets with proactive monitoring Instant alerting allowed for minimal downtime after the district experienced an outage Single source of truth increased visibility and insights across multiple teams   As we moved through the pandemic and the complete school system went online, we realized that even a

20
ashlyn.warblow
LMer
1 hour ago
ashlyn.warblow
LMer
ashlyn.warblowLMer
published in Customer Story Showcase

Customer Story - Automotive ServicesBlog

Customer Story: An American collision repair company with over 200 locations across the country, providing auto repair services, painting, reassembly, and more. Industry: Services  ChallengeAfter a recent acquisition, the team was faced with adding 660 new devices to their network. A high priority was placed on their 51 Florida locations, which contained roughly 155 resources that needed to be migrated quickly as Hurricane Ian was approaching landfall Solution LogicMonitor provided improved visibility and key information, while also facilitating information between executives and onsite techs with quick updates displayed in executive dashboards.  Business Outcomes  660 new devices added  Created efficient processes to prioritize repairs to affected locations Improved visibility allowed for quicker repairs and minimized costly downtime   ​Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor

70
ashlyn.warblow
LMer
1 hour ago
Stuart Weenig
Atomic
Stuart WeenigAtomic
posted in Product Discussions

LM Logs multiple capture group parsing

Ok, this is cool. I have some log data that has structured data in it (some text, then a python list of strings). I had started building out a parse statement for each member of the list, then thought I’d try just making multiple capture groups and naming multiple variables after the as fanboy. Turns out it completely works. It parses each capture group into the corresponding column with a single parse statement. I was halfway through writing out a feature request when I figured I’d give it a try only to discover that it completely works. Nice job LM Logs guys.

0
Stuart Weenig
Atomic
2 hours ago
A11ey
LMer
A11eyLMer
posted in Welcome!

Introduce Yourself!

 Hello!  Welcome to the NEW LogicMonitor Community!   Let’s get to know each other! Introduce yourself here in this thread. Share where you work, where you live, your role, and how you use LogicMonitor. But don’t stop there! Add any other interesting information, fun fact or even a fun picture. I’m looking forward to sharing this space with you. I am Allison Fasching, @A11ey the Director of Community here at LogicMonitor. I’m happy to be here with you, building a place for all LM users to connect, collaborate, and share knowledge.About me: I live in rural Kansas and I love Bernese Mountain Dogs, so much in fact I have 4 of them!  Drogo, Arya, Khal & Sansa!  Looking forward to meeting you all!

79
mtquinn87
LMer
2 hours ago
Stuart Weenig
Atomic
Stuart WeenigAtomic
asked in Product Discussions

v1/v2 API Sunset

Did anyone else get a little sick at how many things are probably going to break in October? 

3
Stuart Weenig
Atomic
4 hours ago
T
LMer
Ted JohnsenLMer
asked in Open Beta Process

New Resources UI

Hey all, welcome to the beta for the new UI! With this includes the new look and feel of Resources.Here’s a quick glance at what’s new:Info tab with properties search and filter Alerts tab consistent with Alerts page Maps tab consistent with Topology page Graphs navigation Alert tuning Inventory tab with bulk actions Overview tab Resource dashboard visibility and managementThe official product documentation will cover the functionality in more depth: https://www.logicmonitor.com/support/resources-new-ui-overview Please take the new UI for a test drive and let us know what you think!

18
J
Neophyte
6 hours ago
A11ey
LMer
A11eyLMer
posted in Community Feedback

Question about Archived posts...

I have the capability to move the Archive posts to a different Category. Would it make it easier if these were under the Product Hub Category?  Thoughts?

8
A11ey
LMer
7 hours ago
T
LMer
Ted JohnsenLMer
posted in Open Beta Process

New UI Time Picker

Hey all,Thanks for participating so far in our early beta for the new UI! We’ve received some early feedback around the Time Picker. I’d like to continue exploring this topic a bit more. We have something captured for re-introducing the datasource default option in the picker list. What are your thoughts around the global option from v3 to the v4 experience?

2
Michael Raymond
LMer
7 hours ago
R
Neophyte
roryvanvuurenNeophyte
asked in Product Discussions

Python SDK - JSON

Hi All,Apologies if this is a simple question, however I cannot find any documentation that can assist.My goal here is to have severity 3 alerts in a JSON file, however I am unable to convert this list ‘alerts’ to JSON and I cannot find any documentation in the SDK v3 that could address this.# create an instance of the API classapi_instance = logicmonitor_sdk.LMApi(logicmonitor_sdk.ApiClient(configuration)) id = 138 # Integer | size = 1000 # Integer | (optional) offset = 0 # Integer | (optional) filter = f'severity:3,cleared:true,startEpoch>:{startEpoch},endEpoch<:{endEpoch}' # String | (optional)#Loop shiznitalerts = []end_found = Falsewhile not end_found: current = api_instance.get_alert_list_by_device_group_id(id, size=size, offset=offset, filter=filter).items alerts += current offset += len(current) end_found = len(current) != size#Print and encode result to json. This allows you to use this variable later in an API Put.with open('./customer/json/cleared_sev3_

1
Stuart Weenig
Atomic
1 day ago
L
Processor
Lewis BeardProcessor
asked in Product Discussions

Using groovy script to send email (inside a DS or CS)?

We use a resource associated with a specific collector to run scripts using config sources as the mechanism. One of the scripts I am writing now posts to a “UserDisable_Warning” config source a list of users whose suspension is imminent. I would like to use the config source to also send an email to the user, but I’m worried I’m going to have to do a bunch of crazy stuff to set up things on the collector. But I’d rather not use the collector’s exchange to send email, because I dont have direct access to it (go figure) and some of the datasources I’ve seen look like a serious pain to use (Email_TransitTime, for example) as a template. I was wondering if anyone knows a simpler way to send email. When a resource has an alert with an escalation chain that contains an email, I was under the assumption that no exchange server or imap or anything else has to be set up on the collector. Or so I thought. So I’m kinda hoping there is some easy way to avoid having to set up mail stuff on a collec

7
Stuart Weenig
Atomic
1 day ago
mnagel
Cybernetic
mnagelCybernetic
posted in LM Exchange

Palo Alto Improvements

Here are some datasources we added to get better information on Palo Alto firewalls: Certificate Status: KFWLJ9 High Availability Detail: EMXWRR (this one includes a bunch of HA info, including HA link status, compat status and so forth.  Many auto properties for reference on the local and peer units.  All datapoints currently use the default alert templates, but I am hoping to extend that and leverage the auto properties for those messages) Support Status: 3YJJCZ License Status: DXEAP4 All use the XML API, so will require security review (no idea how long that takes).

18
C
Neophyte
1 day ago
C
Turbo
Cole McDonaldTurbo
asked in Welcome!

March Hidden Falls OHV, TX visit

Schedule sorted out, we should be arriving from MN at the Hidden Falls OHV on Saturday Mar 25, 2023 for a day of wheeling.  Probably easy/medium trails.@Stuart Weenig and @A11ey have expressed interest… anyone else?

22
kwame.armstrong
LMer
1 day ago
A
Neophyte
AdamBNeophyte
asked in Product Discussions

Data for groovy script in complex datapoint

HiI have a question regarding using data in complex datapoint.Long story short - I need to use base-10 logarithm for some calculation - in complex datapoint I can use only log function so my idea is to use groovy script and then I can use Math.log10DS is using SCRIPT for discovery method and another groovy script is collecting attributes/data.I would like to use data which is displayed in Normal datapoints (##WILDVALUE##.something).Is there any smart way to process/get that data in complex datapoint groovy script ? (without pooling device again as it is already done in "Collector Attributes")

2
A
Neophyte
1 day ago
R
Neophyte
RichBNeophyte
asked in Product Discussions

Auto Restart Windows Service and alert if it fails

Regarding auto restart and alert for windows services.  All posts lead to this URL:http://blog.mikesuding.com/2016/09/20/restart-a-service-alert-if-restart-fails/However, the dataouce file’s no longer there.Can anyone point me to where I can find a copy, or if there’s a newer option/solution?

3
R
Neophyte
1 day ago
R
Neophyte
rdeluherNeophyte
asked in Product Discussions

snmp location field

We use snmp location field on cisco devices.  it is like this:“snmp-server location B23 Floor1”How can we make that show up in logicmonitor in a easy to find place? 

4
Stuart Weenig
Atomic
2 days ago
S
LMer
Sarah LunaLMer
posted in Open Beta Process

Reports UIv4 now available!

Reports UIV4 can now be toggled on at the top of the Reports screen. Check out some of the new features including: a revamped reports tree navigation new reports listing overview with search easy report action access This is a per user setting. You can also easily toggle between UIv3 and UIv4 to see what’s changed. The Reports support doc has a more in depth view of what’s now available. We would love to hear your thoughts on the new UI and know more about how we can improve!

5
michaeld
Neophyte
2 days ago
D
DChen
posted in Product Discussions

Monitoring Meraki WAN1 and WAN2 via API

To set the stage I basically have a Meraki MX84 and have a Primary (i.e Verizon) Circuit and Secondary (i.e. AT&T) Circuit. I want to be able to separate these and monitor them separately so that I can see when either the Primary or Secondary is down and not just the general uptime of the MX as it will still be up even if one fails. Is this possible? If so, does anyone have an Embedded PS Script or Groovy Script that is working?

3
J
Neophyte
2 days ago
K
LMer
Keith SLMer
asked in Product Discussions

Participants needed for UX and Product research

I am a UX Designer currently conducting research on the user experience of LogicMonitor in order to help the Product and the Design teams better prioritize improvements and product direction.  I was hoping that some of you might be interested in participating in my research.  I am interested in talking to anyone who interacts with LogicMonitor, from users who only occasionally use LogicMonitor to those who spend most of their day in the product. This is a quick, 30 minute interview, at your convenience, over Zoom.  I will ask you questions about the way you work, your usage of LogicMonitor, and your impressions of the product.  You will also have a chance to call out any additional problems or needs with LogicMonitor.  None of the questions are about personal or private topics.  This is not a Marketing or NPS survey, its purpose is entirely for product planning and any data collected will be kept confidential and stripped of identifying information. If you are interested, please let me

6
R
Neophyte
2 days ago
kendall
LMer
kendallLMer
posted in Community Feedback

I just completed the Community Champion training! Please add my CC badge!

I just completed the Community Champion training!  Please add my CC badge! Not sure if this is the right place to post but gave it a shot.

2
kendall
LMer
2 days ago
K
Processor
KelemvorProcessor
asked in Product Discussions

Can a website check look for multiple occurrences of a JSON item?

Hi,Normally I have a website that looks through JSON and picks out a pair like Status = Complete.  However, I now have a JSON result that includes multiple statuses in one file.  I need to be able to parse through all the occurrences of “state” and verify that all of them are either “running” or “completed”.Is there any way to do this through the LM gui?  I was told I might have to use a Groovy script, but I don’t know what that is or how it works (not a programmer).  If anyone can guide me towards a solution for this, that’d be great.Thanks! 

0
K
Processor
2 days ago
L
Processor
Lewis BeardProcessor
asked in Product Discussions

string filters in the API (groovy)

In the past I have not had much need of filters in API, and on the rare occasion I have, it has been numeric filters. But for some reason I cannot get string filters to work at all without throwing errors, either 400 responses, or else unexpected character errors.I can do this all day and get results:    queryParams = '?offset=' + offset.toString() + '&size=1000&filter=id:1256'; But as soon as I try to make my filter a string filter, I get errors, and I’ve seen both of the following used in various LM docs online, as if they would work, but I just get unexpected string errors:    queryParams = '?offset=' + offset.toString() + '&size=1000&filter=status:active';    queryParams = '?offset=' + offset.toString() + '&size=1000&filter=status:”active”'; Basically, I’m pretty sure I’m just not passing in the string value I want for status in a correct way. I’ve literally seen LM documentation of status:active and I’ve seen other examples when they do name~”whatever” but

6
L
Processor
5 days ago
Stuart Weenig
Atomic
Stuart WeenigAtomic
asked in Open Beta Process

Users with SDT permission in uiv3 don't have an "add sdt" button in UIv4

The permission definitely is granted to the user, but the button is not there in UIv4.

1
Joe Williams
Turbo
5 days ago
Barb
Processor
BarbProcessor
asked in Product Discussions

High CPU after Collector Upgrade to 33.002

HiWe have seen a couple of collectors CPU increase by between 20 -30% after this upgrade and just interested if anyone else has seen this behaviour ?

2
Stuart Weenig
Atomic
5 days ago
A11ey
LMer
A11eyLMer
posted in Community Feedback

Monthly Contest Ideas

So we haven’t had a lot of interest in the contests, I got some feedback on the current one that posting videos may not be allowed by some companies.  So I’d like to hear from everyone here, what kinds of contests would you be interested in?  Or are they just of no interest?  

5
A11ey
LMer
5 days ago

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