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781 Topics

Kurt Huffman
Kurt Huffman
posted in Product Discussions

Accessing the LogicMonitor REST API with Postman and LMv1 API Token Authentication

IntroductionPostman is widely used for interacting with various REST APIs such as LogicMonitor's. However, there is no out-of-the-box support for the LMv1 authentication method which we recommend as a best practice. This document describes how to configure Postman to use LMv1 authentication when interacting with our REST API.OverviewPostman's pre-request script functionality provides the ability to generate the necessary Authorization header for LMv1 authentication. As the name suggests, the pre-request script runs immediately before the request is made to the API endpoint. We set the pre-request script at the collection level in Postman so that it will run automatically for every request that is part of the collection.The script requires three input parameters: a LogicMonitor API token (or ID), its associated key, and the full request URL. These parameters are made available to the script by creating a Postman environment and setting the values as environment variables. If you need to

30
Stuart Weenig
Atomic Advisor
4 months ago
J
Processor Participant
JGJGProcessor Participant
asked in Product Discussions

Ansible lm_info devices by group

Hello All,I am trying to achieve a similar result in Ansible using the LogicMonitor collections modules as I can get with the Rest API using python.Using rest, I can do something like:{{url}}/device/groups/{{group_id}}/devicesand I will get a list of all devices for the group specified in ‘group_id’.I am trying to get the same result using the ansible lm_info module but no luck.I am not trying to perform any action - just return the info.I tried using full_path to narrow the device results down but I still get all devices instead of those associated with the group (this is not a collector group but a device group).  The group parameter is not supported for lm_info with a target: device but full_path is supposed to be supported.I am reluctant to even post this question because I am probably missing something really simple 🙄 but …Thanks in advance

11
J
Processor Participant
4 months ago
mmatec01
Processor Participant
mmatec01Processor Participant
asked in Product Discussions

Linux dashboard question

So I have a number of Linux devices, all configured and collecting data under Resources, all working fine.  The twist is - some of them use SNMP v2c collection method and some use ssh credentials.  As far as collection of data goes, this is not a problem, we can collect data using either method and life is good.  However, I am trying to put all Linux devices into one dashboard and I am running into a slight issue.  So if I have a table where I want to display Top 10 devices with most utilized memory or swap or CPU, or filesystems how can I combine 2 different DataSources into this one table?  The DataSource names differ based on collection method....Once I pick the DS the table widget won't let me add another DS so I can pick additional Datapoints... Any suggestions?

6
Gusty
Neophyte
4 months ago
Mike Moniz
Atomic Advisor
Mike MonizAtomic Advisor
posted in Product Discussions

Email_RoundTrip using OAuth2

Office 365 has started to block IMAP Basic Auth, with a final permanent on Oct 1st 2022 for all protocols except SMTP. Currently the Email_RoundTrip DataSource in LogicMonitor only supports Basic Auth for IMAP. Has LM or anyone else look at alternate options or attempting to add Oauth2 support for this check? Have others found this check and/or Email_TransitTime checks useful in general? Thanks!

9
Steve Villardi
LMer
4 months ago
K
Kirby Timm
posted in Product Discussions

VPN Tunnel Monitoring

We have several Cisco IPSec Aggregate Tunnels that we are monitoring on our ASA.  The problem is, many of them have a 30 minute idle timeout.  I don't really need (or want) an alert if a VPN tunnel drops because it's idle.  Ideally, I want an alert if there WAS data going though the tunnel and then it dropped.  I've played with a few different alert settings but I've not had a whole lot of luck in getting good alerting.  I saw on an old post where someone wrote a script to ping the other side of the VPN tunnel but I really don't want to artificially inflate my VPN uptime with traffic.  I'm wondering what others have done?   As I said, ideally I'd love to have some logic in my alerts that would be like if vpn_tunnel outbound throughput or inbound throughput has been greater than 0 in the past 5 minutes & the VPN drops, then alert me.  Anyway, what have you done for alerting and has it worked well for you? 

10
A
Processor Participant
5 months ago
C
Chetan
posted in Product Discussions

How to display full or short process name in LM

Hi Team, I am trying setup process monitoring using one of the data source which monitor process. can you please help me how to get alert with full process name ?. i am not getting full process name as instance. 

17
A
Processor Participant
5 months ago
L
Hypersonic Enthusiast
Lewis BeardHypersonic Enthusiast
posted in Product Discussions

Expect, cli, and garbage/prompt/command info

I have a custom datasource I'm working on just as a self-teaching thing, and I seem to understand it fine, I use groovy and ssh and expect to get a file system listing to generate (useless, educational) instances based on the files in the ssh user's login directory. And then the datapoint just some other stuff that doesnt matter for the purpose of this post. BUT my issue is that on the expect where I'm just generating a list of files to "fake" instances, I'm getting some garbage from the .before() call. I will list out an example of my instances, where you can see the first 2 lines contain garbage from the command I ran, and maybe part of the prompt or terminal characters. And then the rest is perfect. Then I'll post some code.But I'm just wondering if this is common? Every time I've used expect and etc in groovy in LM I get the same problem.Sample instances generated with the top 2 lines being "noise":> [m /usr/bin/ls -1[mmyfile1.txtmyfile2.txtagent.txtlocal.txtmiscquality.txttrans

1
Stuart Weenig
Atomic Advisor
5 months ago
L
Hypersonic Enthusiast
Lewis BeardHypersonic Enthusiast
posted in Product Discussions

Does the API work for updating a Collector's customProperties? (V1)

I have some code that snags the custom properties from a collector (/setting/collectors) and then I'm updating or adding one, and then I use /setting/collectors with the collector ID to make an update. And my code works perfectly if I update the description and put the description as the patchFields. I can update my description to "MEH" or whatever. But as soon as I try to set the customProperties, nothing happens. The data is just like it needs to be. I even get a response of 200. So I can update description but not customProperties. I wonder if I'm doing it right, maybe you cant update them in bulk (total replace)? Any thoughts? Code fragment below.                     if c_update_required == True:                         print ("Update REQUIRED")                         patch_data = '{\'customProperties\': ' + str(new_collector_properties) + '}'                         #patch_data = '{"description":"' + 'MEH' + '"}'                         http_verb ='PATCH'

2
Stuart Weenig
Atomic Advisor
5 months ago
J
joshlowit1
posted in Product Discussions

Log Files

I have successfully created an alert for a log file. My question is, How do I monitor the log file regardless of drive letter? I monitor the same log file on several servers but on some of the servers the log is under Drive E: and others it is Drive D:.  Thank you

7
Stuart Weenig
Atomic Advisor
5 months ago
Kevin Ford
LMer
Kevin FordLMer
posted in Product Discussions

Using LogicMonitor's REST API as a Power BI Source - Part 2

Overview Back in 2020 I shared an article on how to use any of LogicMonitor's REST API methods as a datasource in Power BI Desktop for reporting. That opened a good deal of potential but also had some limitations; in particular, it relied on use of basic authentication that will eventually be deprecated, and it could only make a single API call so could only fetch up to 1,000 records. I've documented how to use a LogicMonitor bearer token instead of basic authentication, but bearer tokens aren't currently available in every portal (just our APM customers for now) and it still faces the single call limitation.In lieu of a formal Power BI data connector for LogicMonitor being available yet, there is another option available that is more secure and a good deal more flexible: using Microsoft Power BI Desktop's native support for Python!Folks familiar with LogicMonitor's APIs know there is a wealth of example Python scripts for many of our REST methods (example). These scripts not only allo

1
EugeneSEO
5 months ago
A
Processor Participant
Austin CulbertsonProcessor Participant
posted in Product Discussions

Terraform Provider 2.0.3 - 'extra' Statement Always Modifying

Using the Logicmonitor Terraform provider (version 2.0.3). When I apply a configuration, subsequent plans/applies seem to indicate there will always be changes for an `extra` property that, by all indications, should only apply to 'cloud' resources. See example here: # module.devices_by_region.logicmonitor_device_group.datacenters["LAB1"] will be updated in-place ~ resource "logicmonitor_device_group" "datacenters" { id = "740" name = "LAB1" # (25 unchanged attributes hidden) - extra { - devices = [] -> null } }   When I try to 'pre-fill' this property, it's just a rabbit hole of then needing to specify all of the other properties, the properties of those properties, etc, which tells me that this might just be a bug that needs to be corrected in a future release. Before opening an issue at the GitHub repo for this, I wanted to find out if anyone had better experien

3
A
Processor Participant
5 months ago
P
pperreault
posted in Product Discussions

download multiple device configs

Anyone know of or have a scipt to download multiple device configurations at once? I'm thinking of writing a script that will identify resources within a group and then download their configurations for a specific configsource instance. I can't be the first one to want this though so thought I'd check here.

16
Stuart Weenig
Atomic Advisor
5 months ago
R
Raja
posted in Product Discussions

Multiple Network Devices Config Download

Team,  Thanks in advance! Looking for a help to download the device configuration from the LogicMonitor on multiple devices. Could you please suggest a way to achieve this? ~Raj

1
Stuart Weenig
Atomic Advisor
5 months ago
S
starboy9
posted in Product Discussions

Specific Service Monitoring

Hello, I am curious on how i would be able to discover specific services from Windows and or Linux machines and alert and monitor based on their status... Thanks in Advance!  

8
M
Neophyte
5 months ago
J
Julian
posted in Product Discussions

How to use the Audit Log Report Search Filter (binar)

I'm not having any luck using the AND, OR, and NOT operators in the Audit Log Report Search Filter. I am trying to retrieve logs that indicate that alert has been disabled. I'm able to return results with each of the following queries: 1. *getAlertEnable: update value=false* 2. *disable alerting on this instance* I would like to OR them, but using the following query doesn't seem to work: 1. *getAlertEnable: update value=false* OR *disable alerting on this instance* Am I going about this the wrong way? Any help pointing me to relevant documentation or helping me solve this is greatly appreciated! Thanks!

3
Stuart Weenig
Atomic Advisor
5 months ago
Stuart Weenig
Atomic Advisor
Stuart WeenigAtomic Advisor
posted in Product Discussions

First impressions of the new exchange, now known as "My Module Toolbox"

?‍♂️I still don't know which and how many modules are out of date and need action. I can't get the numbers to agree with what I see using the traditional update tool. Here's what I show as the update counts (the DS category also includes ConfigSources): Yet, I can't get any combination of filters in the new exchange to resemble any of these numbers. How do I show all modules that are new (so i can bulk import them)? How do i show all modules that are updated, in use, and not audited? Where are the affordances? Where are the signifiers? Seriously, people have been using app stores for years now, yet the exchange still doesn't just have a way of "update all"? Or even just "show me my updates"?

6
Stuart Weenig
Atomic Advisor
5 months ago
K
Processor Participant
KelemvorProcessor Participant
posted in Product Discussions

Is there any way to monitor a Windows Cluster?

Howdy, We have a bunch of Windows clusters in our environment (Hyper-V, SQL, etc).  All of these are setup so things can migrate between the cluster nodes to keep things always running.  Unfortunately, LM handles clusters as if they are an Active/Passive failover pair.  In this type of setup, one server is the Active server doing all the work and the other server is the Passive server that just sits there in case the Active server has issues.  Because of this, LM pulls information on what it considers the Active server, and it only monitors the information about what’s running on that particular server.  It ignores all the other servers which makes monitoring a Windows cluster relatively useless.  When I add a Hyper-V cluster into LM, it sees that Server1 is the Owner server and downloads all the VMs running on that server to monitor them.  It does nothing with Server2, 3, 4, 5, etc even though they all have VMs running on them and are all active all the time. I contacted LM

1
Stuart Weenig
Atomic Advisor
5 months ago
L
Hypersonic Enthusiast
Lewis BeardHypersonic Enthusiast
posted in Product Discussions

Network Interfaces vs Interfaces (64 bit)-

I've been having lots of problems over the last few months with collectors having no data or spotty data, and huge amounts of batchscript threads stuck in queue and warnings on my status page (on the collector) about the batchscript being jammed and too many dead tasks. And I've had lots of collector restarts due to dead tasks. It seems the culprit is the Network Interfaces datasource. I guess Interfaces (64 bit)- is older, but I actually prefer it. I had a deployment of 12 collectors that were using NI and the batchscripts, which apparently Network Interfaces uses for its operation, and I was getting all kinds of batchscript collector alerts and what-not. So I asked an LM engineer and they told me that it wasnt really fully optimized, and the threads stuck in queue were insane, even though I was using double extra large collectors. So since it was a new deployment, I switched to the older Interfaces (64 bit)-, and disabled polling on NI completely, and PROBLEM SOLVED. No

3
L
Hypersonic Enthusiast
5 months ago
S
Neophyte
Steve FullerNeophyte
posted in Product Discussions

Consolidating data points for graphing?

LM is a new product for me, and I'm still wrapping my head around things. I'm working on dashboard and I wondered if anyone has some examples of data consolidation they would share. As an example, for a window of two days, I'd like my graph to show a single bar for each day, vs the 100s of bars that it does now. 

3
Stuart Weenig
Atomic Advisor
5 months ago
A
Processor Participant
Austin CulbertsonProcessor Participant
posted in Product Discussions

Terraform for Resource Group Management - Anyone Able to Share?

Hey folks, Working to wrap my head around Terraform for Resource Group Management. My current struggle has to do with finding an optimal way to handle nested grouping, without needing to have a bunch of extra resource statements. Currently, I have established a list of objects for each and every individual group that needs to be created. Something like the following: types_list = [ { name: "APC", applies_to: "isAPC()" }, { name: "F5 Load Balancers - Nodes" applies_to: "system.displayname =~ \"lb-\" && system.displayname !~ \"vip\" && system.devicetype == \"0\"" parent_group: "F5 Load Balancers" }, { name: "F5 Load Balancers - VIPs", applies_to: "system.displayname =~ \"lb-.*vip\"", parent_group: "F5" custom_properties: [ { name: "system.categories", value: "F5Active" } ] }   This is paired with the following main.tf: resource "logicmonitor_device_group" "types" { for_e

0
A
Processor Participant
6 months ago
mmatec01
Processor Participant
mmatec01Processor Participant
posted in Product Discussions

How to customize Clearing alert

This is one of those back to basics questions but I am stumped! Just got a very simple request from my network team; Modify the host down alerts so when the host down condition is detected it comes across as 'Host "xxxxxxxxxx" is Down" email.  That's it. No other text necessary.  And when the host back online is detected send a message 'Host "xxxxxxxxx" is Up". So this could not be simpler, right?  Well, not so fast.  Host down condition is detected by HostStatus DataSource.  In it, there is an 'idleInterval' Datapoint that detects host alive condition.  And as it is in its definition the Subject says 'The host ##HOSTNAME## is down' which is exactly what I want. The firs half of requirement is met.  But then, the clearing alert comes in as '***CLEARED*** critical - xxxxxxxxxxx Host Status idleInterval' email.  And there is no way I can figure out how to change it to 'The host ##HOSTNAME## is up'. I think the problem is you can modify and subject and body of DataPoint Alert Message

4
mmatec01
Processor Participant
6 months ago
D
Denis T
posted in Product Discussions

API request doesn't return all objects..

I am trying the API request with the following (skipping authentication header below and other non relevant parts): .... company = d['company'] access_id = d['access-id'] access_key = d['access-key'] #Request data for alerts httpVerb ='GET' resourcePath = '/alert/alerts' queryParams ='?offset=0&size=1000' data='' #construct URL url = 'https://' + company + '.logicmonitor.com/santaba/rest' + resourcePath + queryParams ....   Authentication is going fine and I get "200 response". But JSON returned does not have all objects. It starts like this: { "status" : 200, "errmsg" : "OK", "data" : { "total" : 238, "items" : [ { "id" : "DS5957680", "type" : "dataSourceAlert", "internalId" : "LMD659437", "startEpoch" : 1660495929, "endEpoch" : 0, "acked" : false, "ackedEpoch" : 0, "ackedBy" : "", "ackComment" : "", So , I am expecting 238 objects, but it show only 4 and interrupted on the 5th } ],

7
Stuart Weenig
Atomic Advisor
6 months ago
Mike Moniz
Atomic Advisor
Mike MonizAtomic Advisor
posted in Product Discussions

How WMI, DCOM, RPC and UAC effect access to remote Window Systems for Monitoring

...or how to get LogicMonitor pass WMI/DCOM Access Denied Messages I've been dealing with monitoring some systems that are either not joined to the domain or where the LM service account is not allowed to be a domain admin. There are guides from LM and more general online posts for various workarounds but not always describing what exactly these changes are doing and which parts are really needed for your needs. So I put together this post on my notes. Please review the comments on this post for any corrections and comments. Note that I don't work for LogicMonitor so this is based on my understanding, research and testing. Please let me know if you see any mistakes or misunderstand anything. -Mike How LogicMonitor monitors basic Windows systemsLogicMonitor uses WMI and WinRM ("Get-CIM*") requests to monitor Window Servers, with WMI being the most used. WMI requests over the network use DCOM technology which communicates over RPC on the network. To make WMI queries over the network, you

10
Mike Moniz
Atomic Advisor
6 months ago
mmatec01
Processor Participant
mmatec01Processor Participant
posted in Product Discussions

Issue with Collector version 33.001

This is an Optional General Release, just recently put out by LogicMonitor.  I mean they went from General Release 33.000 to 33.001. There appear to be 2 issues fixed in this release; Mitigated the risk of performance and availability impact on production Oracle environments Upgraded some jar versions as part of minor security updates  But here's the thing.  As soon as I updated my Windows collectors from 33.000 to 33.001 all of my PowerShell scripts came to a screeching halt.  None of them would run.  When I clicked on some of them and Poll Now they would just time out, not even Active Discovery would kick in.  And the collectors' SPSE queue size started growing into hundreds and hundreds.  I ended up downgrading to 33.000 and voila, my PowerShell scripted started running once again, no problem. My question is not what could be causing this issue, that is definitely a question for support, I have a case open.  My question is - was anybody else affected too?  Am I

2
mnagel
Atomic Advisor
6 months ago
I
ianf
posted in Product Discussions

Add device to a Collector Group

Hi Guys Is it possible to add a device to a Collector Group directly? I've been testing code to find a set of collectors that match a name and add to one of the specific collectors retrieved. Currently it grabs all with LON in the name and matches the device name.  I'm then randomly picking one of them and adding the device). However, my understanding is its then tied to this collector and not the grrup? PLease correct me if I'm wrong here. So, can I add directly to a group with JSON as below   $newdeviceobj= @{                      'name' = "$device" - name of the device                     'displayName' = "$device" - name of the device                     'preferredCollectorId' = "0"                     "autoBalancedCollectorGroupId" = $id - (this is the ID of the collector group)                     'description' = "$device" - name of the device                     } I'm using a POST to device/devices and i receive  @{data=; errmsg=Collector(id=0)

3
Stuart Weenig
Atomic Advisor
6 months ago

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