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780 Topics

J
Processor Participant
Jeff W.Processor Participant
asked in Product Discussions

Python SDK hangs with no output

I have a simple query script that looks for GroupID values. It’s really as simple as:api = logicmonitor_sdk.LMApi(logicmonitor_sdk.ApiClient(configuration))search=sys.argv[1]try: api_response = api.get_device_group_list(filter=f"name~\"{search}\"||customProperties~\"{search}\"") for d in api_response.items: print(f"{d.id}:{d.full_path}")except ApiException as e: print("Exception when calling LMApi->getAlertList: %s\n" % e)I call the script from the CLI with something like:./query_group.py “Some Detail”What I’ve noticed at times is that the script will just sit there (I’ve left it going for over 10 minutes) and it doesn’t seem to respond back any error or output. So I have to kill it with CTRL + C.I was wondering if there is a way in the SDK configuration to set a maximum wait time before an error/exception would be produced, thus ending the script?

0
J
Processor Participant
3 months ago
K
Processor Participant
KelemvorProcessor Participant
asked in Product Discussions

How do I configure Postman AUthentication for API

HI,I’m relatively new to Postman and API calls but have a decent grasp on how they work.  However, I can’t figure out how to handle the Authentication part within LM.  I read through the various KB articles but didn’t find a step-by-step which is what I need for this one.I was able to grab my ID and Key from our portal, but I’m not sure where I put them in Postman.  Do I create them as variables and then add them as parameters somehow?  I made a Collection for LM, but when I edit it and go to the Authentication area, I’m not sure which item to choose as none seem to let me put in an ID and a Key.Can anyone help me with how I get this setup?Thanks.

11
Stuart Weenig
Atomic Advisor
3 months ago
R
Neophyte
Ryan A.Neophyte
posted in Product Discussions

API Filtering Info

Hi Everyone, I've found myself doing the same searches on API filtering multiple times, so wanted to gather and share some of what I've found & learned in hopes of helping others out (and let's be honest, I'll likely need to reference this again in a few months, so it's mutually beneficial). If you find a good link or have anything to add, please feel free to respond here and add it, it might help someone else down the road. Thanks!   I usually start at the Get Devices Example that shows the operators nicely, but doesn't give enough examples for me: filter filter=property{operator}value Filters the response according to the operator and value specified. Note that you can use * to match on more than one character. You can use the ‘.’ character to filter values within an object (e.g. custom properties), and multiple filters can be separated by a comma. See Example 5.   Operators include: Greater t

2
J
Processor Participant
3 months ago
K
Processor Participant
KelemvorProcessor Participant
asked in Product Discussions

Creating/Copying a website check via API - new portal

Hi,Our company was acquired by a different one and we both use LM.  We’re working to move things from our ‘old’ portal to the ‘new’ one little by little.  For servers, we can just have the new LM do a scan and that shouldn’t be too hard.  For Websites, we’d have to enter those by hand.  We have almost 1000 of them so manual entry is out of the question.I’m hoping I can do something with an API call to grab all the current websites, then modify them to replace old server names with new ones (and anything else that needs to be changed), and then use the API to recreate them in the new portal.I’m assuming that’s possible but I’m wondering if anyone has done this before.  The websites have dozens of properties and I’m not 100% sure which ones I have to specify and which ones it would just fill in on its own.  or, since i”m using a full dump for each site, should I just change the names I know need to be changed and leave everything else in there?Any ideas or suggestions would be great.Than

3
Stuart Weenig
Atomic Advisor
3 months ago
Y
Neophyte
ydurgunerNeophyte
asked in Product Discussions

Meraki Cloud Devices doesn't get pulled for monitoring when using api or snmp, need help!

Hello all,Going all by the book, following each step on LM support page for meraki cloud monitoring, but no lock getting the devices listed.snmp v2c, v3 no luck, providing api key from the dashboard just gives me the organizations and their device counts but no luck seeing devices.Tried using previous existing environment we have, i still can’t get this setup for the customer specifically. Any help?I also keep getting snmp community connection error, where it says it couldn’t communicate with snmp. 

10
J
Processor Participant
3 months ago
Patrick Rouse
LMer
Patrick RouseLMer
asked in Product Discussions

Aruba Central Monitoring?

If you are responsible for monitoring Aruba Wireless Access Points, CX Switches, and/or EdgeConnect  SD-WAN and might be interested in an official Aruba Central integration, please consider completing this short questionnaire.  It’s completely voluntary, confidential, consists of four multiple-choice questions, and should take less than 1 minute to complete. Thanks for your consideration.https://docs.google.com/forms/d/e/1FAIpQLSd3O8AIMj_aXA24Pcc9q_ZBGDOUmrKFe4_d1aedyEfjVBkn2w/viewform?usp=sf_link

2
Patrick Rouse
LMer
3 months ago
R
Processor Participant
RakzskullProcessor Participant
asked in Product Discussions

Is it feasible to get data for EBS from CloudWatch metrics at every minute interval?

I'm seeking for data that will reproduce CloudWatch data in LM at every minute frequency, however I'm only getting data every 5 minutes. Furthermore noted in the global definition is -Gathers Elastic Block Storage performance statistics as supplied by CloudWatch. According to Amazon, the minimum polling interval is 5m.@Stuart Weenig - Is there any solution to solve this thing? 

3
Stuart Weenig
Atomic Advisor
3 months ago
M
Neophyte
mallen85Neophyte
asked in Product Discussions

Meraki monitoring within Logic Monitor

Hi all,I am attempting to monitor a Meraki MX appliance from LM, I have setup the API but can only see connected clients and connected status..Is there a way to monitor the up/down status or packet loss of an MX device through LM?Thank you 

0
M
Neophyte
3 months ago
M
Processor Participant
Michael BakerProcessor Participant
posted in Product Discussions

IDP Metadata expiry monitoring

Very simple DS to monitor IDP certificate expiry - alert critical when 30 days feel free to do what you need with it! We built this to monitor for our SSO into LMLocator: AADZM4

0
M
Processor Participant
3 months ago
K
Processor Participant
KelemvorProcessor Participant
asked in Product Discussions

Anyone getting Switch COnfigs from Aruba switches?

Hi,We have some HP Aruba 2530-48G switches.  They are monitoring the basic info just fine, but LM is not pulling down the Configs like it does on some of our other switches.  Is there anything special I need to do to get the Aruba switches to have their config downloaded?I saw an Aruba Config Source in the Exchange, but it didn’t work when I tried it.  If anyone knows how I can get this to work, please let me know.Thanks!

5
Jordan-Eil
Processor Participant
3 months ago
T
Processor Participant
TischProcessor Participant
asked in Product Discussions

Can I group devices based on interface alias?

Our organization tags WAN interfaces with the name and circuit ID of the provider. I’m looking to see if I can use this information to create dynamic groups of WAN devices based on provider cloud.Drilling into a relevant device, I can find the the following property/value:auto.interface.alias - ATT-ASE..DJWU.829478..LB (actual circuit ID obfuscated for obvious reasons)My initial reaction was to just do something along these lines:contains(auto.interface.alias,”ATT-ASE..DJWU.829478..LB”)This obviously doesn’t work. I don’t necessarily know why, perhaps the property is too deep into the device, etc. Long story short, is there any way to accomplish what I’m trying to do? Relatively new to the product and not having luck so far…Thanks

6
Yuli7483
Neophyte
3 months ago
S
Sarah
posted in Product Discussions

Monitoring for ClearPass

Just wondering if anyone is monitoring Aruba's ClearPass through LogicMonitor. I don't see any documentation in LogicMonitor's support site for ClearPass.  Thanks for any information, 

3
Patrick Rouse
LMer
3 months ago
J
Processor Participant
Jeff W.Processor Participant
asked in Product Discussions

Python SDK and creating multiple customProperties in one go

I’m trying to be able to supply a script to add some CustomProperties and I was wondering so that I don’t have to reinvent the wheel, if anyone has a quick method to building what is required to set in the BODY of the post.Let’s say I have some different custom properties I want to add:corp.building = “Some Building Name”corp.department = “Some Department Name”corp.role = “Some Role” Can I wrap all these up into a single array/dictionary to pass into the “customProperties” attribute in the “body” of the post? The idea could be I feed a CSV file into the script and the amount of customProperties can be 1 or 10 for any given line being processed.Thanks and let me know if I need to shed more light on what I’m expecting to happen.

6
Stuart Weenig
Atomic Advisor
3 months ago
C
Neophyte
CBryantNeophyte
posted in Product Discussions

Properties on a Dashboard

I am trying to create a dashboard table widget based on properties on a device. I have tried everything I could and even created a new DS that is almost a mimic of the  PS. However, I am still unable to get a property to display in a table. I am hoping that some of you smart ppl out there in the world have accomplished this. 

3
Stuart Weenig
Atomic Advisor
3 months ago
Patrick Rouse
LMer
Patrick RouseLMer
asked in Product Discussions

Meraki MX SD-WAN monitoring

For those who add their Meraki MX devices as LM Envision Resources, we’ve developed and are actively testing  modules for:Security Appliance Performance (including Performance Score)Security Appliance Health (including HA status)Security Appliance Tunnels (including intuitively named instances, status, Tx/RX/Utilization, packet loss, latency, jitter, MOS, stats by WAN interface when load balancing…)We currently have a few customers testing these. However, if you would like to test and provide pre-release feedback please DM me or respond here, so I can follow-up with you.We’re very interested in testing on a wide variety of MX models and configurations (HA, non-HA, hub/spoke/mesh, 3rd party VPN, Z-series VPNs…) Thanks. 

2
Patrick Rouse
LMer
3 months ago
K
Neophyte
Kiyoshi EgawaNeophyte
asked in Product Discussions

HANA Monitoring over proxy

We need to come over proxy to monitor HANA cloud database. How do we setup proxy for HANA monitoring ?Kiyoshi

2
Stuart Weenig
Atomic Advisor
3 months ago
Stuart Weenig
Atomic Advisor
Stuart WeenigAtomic Advisor
asked in Product Discussions

Does this update make any sense?

Take a look at the Cisco_UCCX_LatestBackup DS. It’s got a threshold of “= 2 3” which is great because the description says:Status of the most recent backup operation. Possible statuses include:0: Unknown/In Progress1: Success2: Warning3: ErrorHowever, the most recent update changed the max valid value for that datapoint to 1 instead of 3. So, that threshold is never gonna trigger.Just wondering if anyone knows if there’s a reason for this internally conflicting datapoint configuration or if somebody just goofed.

6
Michael Raymond
LM Community Conqueror
3 months ago
Z
Neophyte
Zach SterlingNeophyte
asked in Product Discussions

Is Fedora OK for a Collector?

Hello there,I was curious about installing a collector on Fedora Workstation/Server. I have my own test lab environment in a sandbox and am considering moving my test box over from Ubuntu to Fedora to play around with Cockpit. Does anyone have any experience? I wasn’t sure how strict LM is with distros and how far you could stray from the major supported ones listed. Considering Fedora is upstream for RHEL, I think it could be a good option if you don’t want to give Red Hat their blood money.

6
David Medina
LMer
3 months ago
K
Processor Participant
KelemvorProcessor Participant
asked in Product Discussions

Anyone know anything about monitoring AIX servers?

Hi,We have some AIX boxes that we need to start monitoring.  We got the basic SNMP settings in place and are getting the normal things like CPU, Ping, etc.  From the defaults, we’re not seeing anything relating to Memory Usage, Network interfaces, or Disk info.  I know literally nothing about AIX or where to begin.  I can relay anything to our AIX team that I need to about specific settings that might nee to be in place.Is there anything different about monitoring AIX than anything?  Are there specific DataPoints I can import to give me more info on AIX systems?Thanks for any help.

2
David Medina
LMer
3 months ago
Stuart Weenig
Atomic Advisor
Stuart WeenigAtomic Advisor
posted in Product Discussions

Module Update Differences Report

I mentioned on the webinar today that I’d post an example output from my diff script. I’m not going to attach it here, so I’ll link to it instead. It’s an HTML page and it’s an older version of the script output, but opening it in your browser (use incognito if you’re worried) will show the list of modules whether they’re UpdatedNotInUse, UpdatedInUse, or New. Clicking on the blocks under a module (red=there’s a difference, green=there’s no difference) will show the existing vs. new versions. To generate this report, all I need is a RO set of credentials with view access to modules (I think). I use this as my checklist of updates to address. I have the history and existing definition on there (Old JSON) because I like to know if my version is out of date because LM changed an LM setting or if they changed something I had customized. And the old JSON is on there in case I need to revert (which I haven’t had to yet).

3
Stuart Weenig
Atomic Advisor
3 months ago
M
Neophyte
matt.humphreysNeophyte
asked in Product Discussions

API issue with /alert/alerts/ query

So I have been trying to work with the API to get a list of alerts with various bits of data for inclusion in our internal reporting portals and other systems and according to documentation I should be able to get information like the detailMessage from the full list of alerts as well as custom fields that we have created to return data from our ticketing system from the /alert/alerts return, however this does not appear to be the case:I have included the structure of the query and the headers below showing version that we are requesting, the query and URL structure and some examples of the returned data Key           Value---           -----Authorization LMv1 XXXXXXXXXXXXXXXXXXXXX:XXXXXXXXXXXXXXXContent-Type  application/jsonX-Version     3URL                         https://XXXXXXX.logicmonitor.com/santaba/rest/alert/alerts?fields=id,sdted,cleared,detailMessage,monitorObjectId,type,monitorObjectName,internalId,acked,severity&size=1000&sort=id&filter=startEpoch>:1675074

4
M
Neophyte
3 months ago
J
Processor Participant
Jeff W.Processor Participant
asked in Product Discussions

Using Python SDK to create a DeviceGroup and subGroups

I’m working on trying to build a script that will take some input (csv or stdin) to create a device group, and then also create multiple device groups under this one device group being specified.I have the python script working to create the first device group I need, but the “subGroups” feature does not seem to work or be populated and I was curious if anyone else had any luck with it?A snippet of my code looks like:infra_root = 'Network Infrastructure'infra_address = 'Test Location'infra_sub_groups = [ {"name":"Aggregation","fullPath":infra_root+"/"+infra_address+"/Aggregation"}, {"name":"Access","fullPath":infra_root+"/"+infra_address+"/Access"}, {"name":"Environmental","fullPath":infra_root+"/"+infra_address+"/Environmental"}, {"name":"PDU","fullPath":infra_root+"/"+infra_address+"/PDU"}, {"name":"UPS","fullPath":infra_root+"/"+infra_address+"/UPS"}]body = { #"fullPath":infra_root+"/"+infra_address, "groupType":"Normal", "disa

3
J
Processor Participant
3 months ago
U
Processor Participant
usnishguhaProcessor Participant
asked in Product Discussions

Can we put only of the running Oracle instances in one server to SDT?

We have servers where there are multiple DBs hosted. Not all of them undergo the maintenance window at the same time. So the DB team would like to have the option of putting only the required DB instance to SDT. 

5
Stuart Weenig
Atomic Advisor
3 months ago
Kurt Huffman
Kurt Huffman
posted in Product Discussions

Accessing the LogicMonitor REST API with Postman and LMv1 API Token Authentication

IntroductionPostman is widely used for interacting with various REST APIs such as LogicMonitor's. However, there is no out-of-the-box support for the LMv1 authentication method which we recommend as a best practice. This document describes how to configure Postman to use LMv1 authentication when interacting with our REST API.OverviewPostman's pre-request script functionality provides the ability to generate the necessary Authorization header for LMv1 authentication. As the name suggests, the pre-request script runs immediately before the request is made to the API endpoint. We set the pre-request script at the collection level in Postman so that it will run automatically for every request that is part of the collection.The script requires three input parameters: a LogicMonitor API token (or ID), its associated key, and the full request URL. These parameters are made available to the script by creating a Postman environment and setting the values as environment variables. If you need to

30
Stuart Weenig
Atomic Advisor
3 months ago
J
Processor Participant
JGJGProcessor Participant
asked in Product Discussions

Ansible lm_info devices by group

Hello All,I am trying to achieve a similar result in Ansible using the LogicMonitor collections modules as I can get with the Rest API using python.Using rest, I can do something like:{{url}}/device/groups/{{group_id}}/devicesand I will get a list of all devices for the group specified in ‘group_id’.I am trying to get the same result using the ansible lm_info module but no luck.I am not trying to perform any action - just return the info.I tried using full_path to narrow the device results down but I still get all devices instead of those associated with the group (this is not a collector group but a device group).  The group parameter is not supported for lm_info with a target: device but full_path is supposed to be supported.I am reluctant to even post this question because I am probably missing something really simple 🙄 but …Thanks in advance

11
J
Processor Participant
4 months ago

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