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781 Topics

R
Neophyte
RTI_LogicNeophyte
asked in Product Discussions

Print Management - notify when printer is offline

Hello,We have a print server and I noticed an offline printer.   It’s not in error, just offline so the Stuck Print Jobs will not alert.   Any ideas on how to alert with just an offline printer?Thanks

2
Stuart Weenig
Atomic Advisor
2 months ago
Alec.Greene
LMer
Alec.GreeneLMer
posted in Product Discussions

Live Twitter Feeds in Text Widgets

Below is a fairly simple process to add any public facing twitter feed to widgets on a dashboard. Some use cases I hear a lot from customers is that they like to see companies twitter feeds along their own service health dashboards because sometimes social media moves faster than status pages or email updates.  This will all be done within a Text Widget. There is an option to utilize source code, we’ll be working in there. Make sure you have the frame of an HTML page set up, You can add any title you want. Tags with spaces will have sections added to them below.<html><title></title><body></body></html><script></script> The first step is to go to https://publish.twitter.com/. Put in the URL of the profile you want, ex: twitter.com/Microsoft365, and select its embedded feed. The website will give you an <a class> HTML code to copy. Put the <a class> section into the <body>. It should look like this:<html><title&gt

2
CharleyMcNallyCSM
LMer
2 months ago
Stuart Weenig
Atomic Advisor
Stuart WeenigAtomic Advisor
asked in Product Discussions

6 polls, 5 poll cycles, or 12 minutes

Alright, take a look at this. The poll rate for this DS is 2 minutes. What is the trigger window? Assume all the criteria is met starting a 1:59 PM and 30 seconds (between polls). When will the alert be triggered? It’s actually 10 minutes (2:10 PM, +/- a couple seconds for collector task queue delay and assuming original scheduling at the top of the hour).Do you know why? Why does it say 12 minutes? Why not 10? Is this behavior different than regular alert trigger intervals? 

3
Stuart Weenig
Atomic Advisor
2 months ago
S
Skeer
posted in Product Discussions

Big Number widget showing a date?

So I'm wanting to create a new widget that will display a static date which is pulled from a datasource that's using SNMP to get the date value. The raw value is in a format like: 20221231 I've tried setting the datasource to no post processing, and Ive got it associated to a single specific host. When I manually poll I get the value I'm looking for but when I view the Raw Data under the Resource it says no data. So I think I've done this all wrong. Anyway I'm hoping some kind stranger and point me in the right direction for creating widgets correctly :)

17
M
LMer
2 months ago
Stuart Weenig
Atomic Advisor
Stuart WeenigAtomic Advisor
posted in Product Discussions

LM Wrapper (for the Python SDK)

LogicMonitor's Python SDK is pretty good at simplifying some of the more complicated aspects of interacting with LogicMonitor's API. To learn more about the SDK and how to use it, look here and here.To make things even simpler for myself, I created a wrapper function that creates the api_instance object using credentials stored on the local file system. Here's the documentation:Aboutlmwrapper is a Python library for simplifying interaction with the LogicMonitor API. It uses the LogicMonitor Python SDK, but takes it a step further by facilitating credentials management. All credentials are stored in a JSON file called creds.json that looks like this:{  "lmstuartweenig": {    "API_ACCESS_ID": "adelarthrosomatous",    "API_ACCESS_KEY": "zygomaticoauricularis",    "COMPANY_NAME": "lmstuartweenig"  },  "traininglab": {    "API_ACCESS_ID": "adelarthrosomatous",    "API_ACCESS_KEY": "zygomaticoauricularis",    "COMPANY_NAME": "traininglab"  }}If only one set of credentials is needed, the JSON

1
Stuart Weenig
Atomic Advisor
2 months ago
J
Neophyte
jwoernerNeophyte
asked in Product Discussions

Datasource SDT and REST API

I’d like to write a script to accomplish what we can do in the GUI when creating a new SDT, which is to find a datasource and create a global SDT applied to it.The REST API v3 shows me that we can only create a DeviceDatasourceSDT, which seems to require the device Id of every resource where the datasource has been applied.This doesn’t make sense. It seems in order to SDT a datasource in the same way the GUI allows us to do, we must iterate through every single resource and their respective device datasources, locate ones that match the datasource I’d ilke to SDT, then SDT each of the corresponding device datasources.This is madness. Has anyone accomplished anything useful with a datasource SDT using the REST API?

3
Stuart Weenig
Atomic Advisor
2 months ago
J
JbezFL
posted in Product Discussions

General Monitoring/Dashboards

HI all, I've created some really nice dashboards but I would really like a simple State dashboard. I want a widget that simply shows me Up/Down for services or basic vm connectivity. If my server state = 0 or if a service stops (so state goes from 1/true or 0/False). Can anyone recommend something clean. I dont want is a NOC widget or anything, just a simple quick look to see if something is down or stopped.    Any help is appreciated. Stay safe during this crazy time. 

9
Stuart Weenig
Atomic Advisor
2 months ago
M
Neophyte
MrJNeophyte
asked in Product Discussions

Get all of ping-multis on a collector

Hi thereI’m using the LM SDK to pull data from LM. I’m looking to pull a list of ICMP Ping-Multis configured on the collector. Which sdk call should I be using here and does someone have an example for me of what the call will look like?Thank very much. api_instance.get_device_datasource_by_id( api_instance.get_device_datasource_by_id_with_http_info( api_instance.get_device_datasource_data_by_id( api_instance.get_device_datasource_data_by_id_with_http_info( api_instance.get_device_datasource_instance_alert_setting_by_id( api_instance.get_device_datasource_instance_alert_setting_by_id_with_http_info( api_instance.get_device_datasource_instance_alert_setting_list_of_device( api_instance.get_device_datasource_instance_alert_setting_list_of_device_with_http_info( api_instance.get_device_datasource_instance_alert_setting_list_of_dsi( api_instance.get_device_datasource_instance_alert_setting_list_of_dsi_with_http_info( api_instance.get_device_datasource_instance_by_id( api_instanc

10
M
Neophyte
2 months ago
J
Neophyte
jhipesNeophyte
asked in Product Discussions

Pulling SSL certs from a local Certificate store

I am wondering if any one has been able to pull SSL certificate info from a servers local computer certificate store. I can get on the server and run the below PowerShell command and it pulls all of the SSL certificates that i expect. When i create a custom datasource to run this same PowerShell command its only pulling the SSL certificates for my local session.Get-item Cert:\LocalMachine\my\* | select-object certificatedomains,issuer,status,notbefore,subjectI can run this command without admin rights, i am suspecting that Logic Monitor is using WMI to run this and for some reason it isnt allow of some sort.  I have searched all of the docs and cannot find anything on how to do this. Any help is greatly appreciated.

4
Stuart Weenig
Atomic Advisor
2 months ago
Stuart Weenig
Atomic Advisor
Stuart WeenigAtomic Advisor
asked in Product Discussions

Code review for modules in the exchange

@Michael Rodrigues, is there anything on the roadmap to increase the visibility of modules that are currently in review in the exchange? Has there been any official workflow created at LM where someone actually is responsible for checking these in a timely manner?  

1
Michael Rodrigues
LMer
2 months ago
R
Processor Participant
RichBProcessor Participant
asked in Product Discussions

Instance Management - Alerts

Hi, Curious to know how people have managed setting alert thresholds for datasources where new instances will not be recognised.  The notice I get is:“These changes will only apply to existing instances of this datasource on this device.They will not apply to instances added later”This is a challenge for large environments where it’s easy to forget this fact, and potentially miss monitoring new instances altogether. Keen to get feedback on any strategies used to address this issue. 

4
Stuart Weenig
Atomic Advisor
2 months ago
E
Neophyte
ewwwlNeophyte
asked in Product Discussions

Any way to pull historical SDT report?

Hi all Guru here. Is there any report that can pull all historical SDT with Notes in report?I am able to pull alerts that with SDT but I can’t preview all historical SDT for all my resource device at once. 

3
Patrick Friar
LMer
2 months ago
E
Processor Participant
eandrewesProcessor Participant
asked in Product Discussions

Graphical Dashboard

Hi all,   does anyone have an example of  a dashboard page that shows the structure of a resource? Is it possible within LM to create a page with a chassis of a Device, with the LM discovered resources (Cards/CPU/Memory/Fans etc) displayed as selectable entities (as they would be in the resource tree, or as a NOC widget)? Regardsed

1
Mike Moniz
Atomic Advisor
2 months ago
Jordan-Eil
Processor Participant
Jordan-EilProcessor Participant
asked in Product Discussions

Looking for DataSource/Property for indvidual Folder

Good Evening, I’m curious if anyone has had any success in finding/building a DataSource/Property which can monitor the size of an individual windows Directory/Folder. The software team has a folder that needs to warn us when it reached 8GB and give a critical alert when it hits 9GB, and I’m trying to find a specific source, or method, to collect this data and alert on it. Any help would be appreciated! 

9
Jordan-Eil
Processor Participant
2 months ago
Jeroen Gouma
Hypersonic Enthusiast
Jeroen GoumaHypersonic Enthusiast
asked in Product Discussions

Variable json content in http integration

Hi all,we implemented custom http integration to create tickets in Jira Servicedesk. This works fine.However, new requirement is to put a variable (##jira.assetid##) in the content to link the ticket to the correct asset.This works fine when the assetid is set. But when there is no asset id available the integration fails. Is there a way to make this output more dynami? I mean, if the value is set, write the value. If not, just write a default.Our json message (bit redacted):{  "fields": {        "summary": "##ALERTID## ##LEVEL## - ##HOST## ##DATASOURCE## ##DATAPOINT## ",        "issuetype": {            "id": "xxxxx"        },        "project": {            "key": "xxx"        },        "description": {            "type": "doc",            "version": 1,            "content": [                {                "type": "paragraph",                "content": [                    {                    "text": "##MESSAGE##   ##ALERTDETAILURL##",                    "type": "text"             

3
Stuart Weenig
Atomic Advisor
2 months ago
J
Neophyte
jfmhfa01Neophyte
asked in Product Discussions

Can Logic Monitor and alert on Active Directory User Account Management Events and how long will Logic Monitor retaint those events for future reference?

We want to monitor and alert on some specific security log event IDs.We want to retain the data for one year for audit purposes.We’ve looked at other products but many want to manage AD but we only need it to read the security log and report.We were hoping we could setup something in Logic Monitor to accomplish this.Thank you for your help.

0
J
Neophyte
2 months ago
D
DamienC
posted in Product Discussions

API call - Postman - select specific systemProperties - ?fields=

Hello everyone ! This could be a noob question. I tried to find the answer on the forum but did not. Sorry if I missed a thread mentioning it.  I found how to use ?filters= on systemProperties stuff. But I can't figure how to select specific data in the result, with ?fields=. I'm willing to go through a file with my devicesID. For each of these device, I want to get the value for the property "system.azure.tag.vm", which is part of 'systemproperties'. I'm comfortable with "fields=" for whatever is part of the 'data' array. But no clue when it comes to these; Can anyone help me determine the proper syntax for my Get ? Thanks.

9
J
Processor Participant
2 months ago
R
Neophyte
Rab SherwoodNeophyte
asked in Product Discussions

Is there a link between Active Directory security groups and Security groups in LogicMonitor?

Are we able to sync Security groups in LogicMonitor with security groups in Active Directory? This is our preferred way of managing group access in third party solutions if at all possible.Ideally, I would like to add a user to an AD security group, and then LogicMonitor would sync that group and add them into the relevant LogicMonitor security group. This would massively improve the manageability of LogicMonitor for us, and improve security.If this is not possible natively, is there API level access to LogicMonitor and could we for example have a script that scrapes certain group memberships and then pipes that data into LogicMonitor?

4
Joe Williams
Cobot Collaborator
3 months ago
C
Neophyte
CBryantNeophyte
asked in Product Discussions

Arista Memory reporting incorrectly

Datasource: Arista_Switch_MemoryComplex Datapoint: Storage_Total (Correctly reports)Complex Datapoint: Storage_Used (Incorrectly reports)  Does anyone else here run Arista switches? We have about 600 or so that we are having an issue with Memory utilization reporting issues with. For example, The DS is showing that we have 95% utilization. However, if I run commands on the switch, it shows that we are barely at 50%. 

0
C
Neophyte
3 months ago
Brandon
Processor Participant
BrandonProcessor Participant
asked in Product Discussions

Can anyone here confirm CloudWatch metrics are working?

Is your CloudWatch data coming through?  Ours stopped working days ago We just discovered all of our CloudWatch metrics are no longer showing up in LM starting at about 18:00 UTC on Feb 28th.  I have confirmed that this is also reflected in our Cost Explorer - which indicates that the data is no longer being requested (or that the requests are failing for an unknown reason).  We have several Org accounts and they appear to all be impacted.  I wasn’t able to confirm with LM Support whether or not we are the only impacted customer so I’m soliciting anyone here for feedback.Cloudwatch API calls are not logged by CloudTrail, which severely limits our ability to diagnose the issue on our end.  We are, however, reasonably sure that there were no changes made by us that would cause such a catastrophic loss of monitoring data.There is currently an issue shown on https://status.logicmonitor.com/ but it does not accurately describe this issue. Any replies would be very helpful.  Thank you in adv

1
Mike Moniz
Atomic Advisor
3 months ago
T
Neophyte
thangaduraibpNeophyte
asked in Product Discussions

LM Linux collector deployment failed to start Logicmonitor watchdog service

Success to set net capabilities on file `/usr/local/logicmonitor/agent/jre/bin/j                                                                                        ava`Detecting proxy, please wait ...Registering collector to bp.logicmonitor.com, please wait ...Init program is systemd ...Redirecting to /bin/systemctl restart logicmonitor-watchdog.serviceJob for logicmonitor-watchdog.service failed because the control process exited                                                                                         with error code.See "systemctl status logicmonitor-watchdog.service" and "journalctl -xe" for de                                                                                        tails.Congratulations! LogicMonitor Collector has been installed successfully! Extracting bundled JRE files ...Success to set net capabilities on file `/usr/local/logicmonitor/agent/lib/sblin                                                                                        uxproxy`Su

0
T
Neophyte
3 months ago
S
SmokinIndo
posted in Product Discussions

Monitoring an IPSec tunnel in LM?

Good morning everyone. I've been searching for ways to monitor an IPSec tunnel in LM, but so far I've been unable to find any articles on how to do this. We have a Meraki security device. The Meraki out-of-the-box LM modules do not come with a way to monitor S2S. It would greatly help out our IT team if we could receive a notification on whether or not one of our tunnels is misbehaving in LM. 

14
Patrick Rouse
LMer
3 months ago
David Bond
Processor Participant
David BondProcessor Participant
posted in Product Discussions

Calibration DataSource "Predicatable"

For those that need a DataSource that will provide predictable values (constants, instance-relates, time of day / day of month, no data etc.) for reporting calibration etc., please use the following LogicModule resource locator code:ZA6HCAEnjoy!

2
David Bond
Processor Participant
3 months ago
X
Neophyte
XiolNeophyte
asked in Product Discussions

v3 Python SDK outdated?

Hello,I’m trying to use the Python SDK to add websites for monitoring. For my current use case, the primary reason for this is to gain some alerting on our SSL expiry times.Using the SDK has been a generally frustrating experience all around so far, however I’ve noticed that the v3 API is returning fields which aren’t supported or documented by the SDK or API docs.Specifically, for the Website endpoints (GET/POST/PUT), the top-level fields `schema`, `trigger_ssl_expiration_alert` and `trigger_ssl_status_alert` are all unsupported in the 3.0.172 SDK. Unfortunately these also all sound like the fields I need to be setting in order to get SSL monitoring set up.It also appears that the top-level `schema` field is required to enable HTTPS monitoring, as the `schema` field in the `steps` is ignored. I can see that this top-levle field is set to https when toggling the schema in the web UI, when using dev tools to inspect the request.I’ve already done a fair bit of work using the SDK, so I’d

4
David Bond
Processor Participant
3 months ago
K
Neophyte
Kiyoshi EgawaNeophyte
asked in Product Discussions

Collector cold standby configuration

Is following collector cold standby feasible ?Kiyoshi 

9
K
Neophyte
3 months ago

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