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710 Topics

D
Cybernetic
DominiqueCybernetic
posted in Product Discussions

Filter a Dashboard

Hello, I have a dashboard that I would like to clone and filter several times. The original has more than 500 rows so I would like to add a filter on one column content. a. is it possible at the dashboard level? b is it done through the datasource? Thanks, Dom

1
A
2 years ago
D
Cybernetic
DominiqueCybernetic
posted in Product Discussions

Collection Perfomance counters

Hello, I have 19 servers under Logic Monitor for the group I am managing. When trying to collect the dashboard I am getting various error: - 10 servers from the group has an error: WMI is not accessible for several servers (first screenshot top widget) even they are on the same subnet as other servers giving another 10.6.195.xxx VRPSCCMRS01 (10.6.195.211) is not responding to WMI or SNMP queries, yet is listening on the Microsoft RPC port.   It is likely this is a Windows system. If this is not a Windows system, enable SNMP, then re-run Active Discovery against this device.   Reported error value is 2.0; this value corresponds to one of the following hexadecimal error codes and possible issues:   0=Timeout or other error - see decErrorCode datapoint value and convert to hexadecimal if non-zero. 1=0x80070005 DCOM permissions error. 2=0x800706ba Firewall or server unavailable. 3=0x80041003 Denied access to namespace

3
D
Cybernetic
2 years ago
Antony Hawkins
LMer
Antony HawkinsLMer
posted in Product Discussions

IBM DS4700 and DS3000 monitoring

Hi,Are these IBM storage arrays supported/monitored? If not, can they be? I\'ve had two requests regarding these today, coincidentally.Cheers

4
Mike Moniz
Amplifier
2 years ago
Bruce Berger
Bruce Berger
posted in Product Discussions

Need a filtered disk free space report

Hello, A customer has asked for a daily report showing any of his Windows systems where the F: drive has < = 8GB of space. I'm not sure how to do this - can anyone provide an example? Thank you in advance!

14
Bruce Berger
2 years ago
M
Neophyte
MrJNeophyte
posted in Product Discussions

Querying alerts via API

Hi I'm fairly new to APIs and would like a little help please. I am trying to query the LM API for specific alerts with Python. I am able to retrieve a full list of alerts via Python which is a good starting point. I was using the following doc: https://www.logicmonitor.com/support/rest-api-developers-guide/v1/alerts/get-alerts What I would like some help with is the following:  - Is there a way to retrieve alerts only for a specific folder? We have customers under specific folders. - How would I retrieve alerts with only a specific string in the resource name? E.g. all customer devices will have devicename.domain.com I would like to filter for only alerts of devices with *domain.com* in the resource name. - How would you do multiple queries in one API call? e.g. a query with a filter, and a sort? Thank you      

9
M
Neophyte
2 years ago
N
netcruiser
posted in Product Discussions

Two switches, same hardware, same sw version, same snmp config - one works, one don't

Hi folks, Another wired situation: I has two switches, same hardware, same sw version, same snmp config - one works, one don't. I can add one switch as device without any issue, the other one can't because of snmp issue. Had anyone seen similar problem? Any suggestion to resolve the issue? Thank you very much! Keith

1
A
3 years ago
N
netcruiser
posted in Product Discussions

How to add interface description to the name

Hi everyone, I'm new here and we have installed Logmonitor and get alerts as following: Active Alert NotificationAPP  10:00 AMHost - DEN-LEAF04Datasource - Interfaces (64 bit)-Ethernet9Datapoint - StatusFlap I wonder is there a way to add the Interface description to Ethernet9? Thank you, Keith  

2
N
3 years ago
S
Savad Mottammel
posted in Product Discussions

Run Script only if the Device/Instance is not under SDT

I've created a Datasource to Monitor Windows Service on machine and try to restart it using Powershell. But, i want it to run only if the Machine/Instance is not under SDT. How can i write it the code? How can i get the SDT status from LM via powershell.

1
A
3 years ago
Mike Moniz
Amplifier
Mike MonizAmplifier
posted in Product Discussions

New Office365 monitoring checks, caveats I've noticed

Recently LogicMonitor released a new set of Office 365 monitoring checks. I've built various O365-based checks over the years, mostly against Exchange portion via Exchange Shell but have been looking at implementing GraphAPI support for a while now. I saw that most of the new DataSources use GraphAPI so I was really interested in how LM implemented it since I wasn't able to get any real-time data from GraphAPI. I reviewed all of them and found LM were not able to get real-time data either. It's not really clear in the descriptions but the DataSources with "Reports" in the name (ex. Office365_Reports_OutlookEmailActivity) get the same data you see in Office365 Reports page. Either the data from the graph itself or the table below it. Microsoft only updates these numbers once a day and there is frequently several days of lag. So while LogicMonitor might show your organization received 100k emails today, it's actually how many you got perhaps 2 days ago. And the actual lag can chang

6
Michael Rodrigues
LMer
3 years ago
A
ADB
posted in Product Discussions

Dual-Home LM collector?

Can you dual-home LM collectors so that it polls devices on one interface but the connection to the Internet and the LM cloud service is via a different interface?  

2
A
3 years ago
J
JSmith
posted in Product Discussions

Tracking down LDAP Bindings

As a continuation to @Kerry DeVilbiss's datasource to track DC's that are getting unsigned LDAP bindings, we have been thinking about making a datasource that will track the incoming connections. Our thought was to take a page from this article and query our event log every X minutes and output the response of found events to the datasource. My question is a two-parter:  1) Does anyone have experience using a datasource to output large amounts of data to the wildvalue? If so, is there a character limit? We were thinking once we found the event we could narrow down the relevant data inside of a scripted method, but are worried about performance on the collector.  2) Aside from a some performance improvements on the collector, is there a benefit for adding this as a datasource rather than an eventsource? We often find the event module clunky and cumbersome.    Thanks! 

1
A
3 years ago
Antony Hawkins
LMer
Antony HawkinsLMer
posted in Product Discussions

Idle_Days PropertySource to identify long-term down devices

This PropertySource calls the LogicMonitor API to find the latest idleInterval value and converts it to the whole number of days a device has been down for. In many cases this will be zero, obviously. This value is written to a device property, auto.idledays, on each device. This can then be used to create dynamic groups with rules such as, for example: auto.idledays > 28 ...to identify long-term dead devices that you should attend to, by fixing or deleting. These groups can also, naturally, be used in reporting and dashboards to easily visualise relevant device counts.Useful if you have 1,000s of devices and find it difficult to keep on top of those that no longer exist. You will need to create an API token set (ID and Key) for a user account with (at least) view permissions to all devices in your account, and set these at the root level of your device tree as properties apiaccessid.key (the 20 character ID) and apiaccesskey.key (the 40 character key). v1.0.

1
Antony Hawkins
LMer
3 years ago
I
IT GUY
posted in Product Discussions

Remote Pings/Port

Is there a way to have a data source like Ping (Multi) and Port (multi) but instead of running the ping/port check from the collector perspective but from the target server's perspective ?

4
A
3 years ago
B
bnt21046
posted in Product Discussions

Cisco ACI monitoring documenation

Does anyone have any experienced with monitoring a Cisco ACI environment?  Any good documentation that I can reference? Thanks,  

3
Michael Rodrigues
LMer
3 years ago
M
mlavhey
posted in Product Discussions

External Python Script/App to mass check specific alert states - Question on LM Alert functionality

  Hello! I've been toying around with the idea of coding up a basic app in the Windows 10 environment that has the following purpose/ functionality: The Goal:     - Produce a simple program that lists all assigned tickets by ticket number in a Descending column.  While having a LED icon of sorts next to each ticket number... RED/ GREEN to distinguish if that ticket has any active alerts. In Progress / Coding Flow:     - Parse currently assigned tickets that are tracking alerts for various devices. (Ticket system being used is AutoTask)     - Throw the parsed ticket results into a list/ dictionary.     - Scan through the list of ticket references and validate if all the alerts associated to each ticket are active or clear. (Would like to keep it as a simple boolean logic approach of True/False). That would decide whether the LED icon above would be green or red.     - Possibly add a single button that updates the list to see the current state per ti

3
A
3 years ago
M
matthew.burgos
posted in Product Discussions

How do you acknowledge multiple alerts via console?

Hello, in my environment we restart servers on weekends due to windows updates. This morning my console has all yellow warnings related to "systems uptime". I can acknowledge individual alerts, however, how do I acknowledge all these alerts at the same time?   thank you

3
A
3 years ago
Kerry DeVilbiss
LMer
Kerry DeVilbissLMer
posted in Product Discussions

LDAP Binding Security - Active Directory Domain Controllers

In December of 2019, Microsoft published a release announcing upcoming changes to LDAP channel binding and LDAP signing requirements for domain controllers. QuoteThere is a vulnerability in the default configuration for Lightweight Directory Access Protocol (LDAP) channel binding and LDAP signing that may expose Active directory domain controllers to elevation of privilege vulnerabilities. Microsoft Security Advisory ADV190023 address the issue by recommending the administrators enable LDAP channel binding and LDAP signing on Active Directory Domain Controllers. This hardening must be done manually until the release of the security update that will enable these settings by default. Microsoft intends to release a security update on Windows Update to enable LDAP channel binding and LDAP signing hardening changes and anticipate this update will be available in March 2020.This is a good thing (!) , as one Microsoft blogger puts it:QuoteIf I told you that there was a 90% plus chance that yo

6
S
3 years ago
Purnadi K
Purnadi K
posted in Product Discussions

Watching Over Tunnels

--- "To him who is able to keep you from stumbling" ---- Monitoring a tunnel to be notified if it is stumbling is what this topic is all about. Last year there was a request by one of our financial customer, a private investment bank, that uses Palo Alto Networks firewall to monitor the VPN tunnels on PAN device and although there are wide range of monitoring set with our current LogicModules, this specific feature is yet to be developed, so here comes a customized monitoring, leveraging on existing datasources. I will, again, refrain mentioning customer's name as I have no permission to use, but initial would suffice ("MB"). I had a privilege to deploy PAN device (PA-5000 series) long before layer-7 firewall becomes popular, when PAN stole the head-start in the industry. It is dubbed to be one of the sophisticated firewalls in the market even until now with its heartbreaking price (in my opinion) but it delivers its promise though. They even have virtual appliance which

3
A
3 years ago
A
Archana
posted in Product Discussions

Virtual Datapoints in Reports

Hi, I have just started working with Reports. To fetch the trend of each Metric with respect to each Device, I have choose the report type "Resource Metric Trends Report". This Report type have options only to select the Datasource, Instance and the necessary Datapoints. I am trying to fetch Percentile values of necessary datapoints respect to devices. To the dashboard, I use virtual datapoints to do the required aggregate functions and get the results. But in Reports, I cannot see the option to apply the aggregate functions to the datapoints. I would like to know how to do the customisation to the datapoints for fetching the necessary aggregate values in Reports. Could anyone please help me on this?

1
Mike Moniz
Amplifier
3 years ago
N
ntw2
posted in Product Discussions

Can LM update ConnectWise Manage tickets?

For more than a year, I've gone back and forth with LM support about LM's seeming inability to update CWM tickets instead of creating a new ticket every time a datapoint's status flaps. LM support swears that this behavior is by design, but can't identify a use case for it. Moreover, this documentation says that it should be able to update tickets: https://www.logicmonitor.com/support/alerts/integrations/connectwise-integration/?_ga=2.193114093.1167024280.1578609865-61119326.1554263269 Does anyone else's LM update CWM tickets, or is their documentation wrong?

7
Mike Moniz
Amplifier
3 years ago
E
Ellie
posted in Product Discussions

How to monitor a curl call with cert and key

I'm trying to monitor a curl call with cert and keys The call would be something like this: curl --key myKey.key --cert myCert.crt myurl.com Regular internal web check gives me the option of adding username and password but I don't see a way to add key and cert. Would appreciate any help!   

1
Joe Tran
3 years ago
DanB
Cybernetic
DanBCybernetic
posted in Product Discussions

Is there a way to disable the auto-expanding of resources clicked on

Is there a way to disable the LM GUI from auto-expanding the device when you click on it. I hate this behavior. I want to just go thru the full list of devices in a group 1x1 but when I click on them, it auto expands the device showing all metrics its collecting. I have to then close that device and then scroll down to the next device and repeat. How do you stop this behavior?  

2
DanB
Cybernetic
3 years ago
M
Mike Smith
posted in Product Discussions

Powershell Download a Collector

I've been working on a Powershell method to download a collector. I'm to the point where I've got content, but no matter how I write the file ($content > "lm.exe", $content | Out-File "lm.exe" (tried all the encoding options), or $content | Set-Content lm.exe) the resulting file will not execute. https://XXXX.logicmonitor.com/santaba/rest/setting/collectors/1005/installers/Win64?collectorSize=small   $i = Get-LMCollectorInstaller -Account "XXXX" -CollectorId 1005 -CollectorSize small -Platform Win64 -Verbose VERBOSE: Verb:GET Epoch:1578077331506 Data: resourcePath:/setting/collectors/1005/installers/Win64 VERBOSE: Url: https://XXXX.logicmonitor.com/santaba/rest/setting/collectors/1005/installers/Win64?collectorSize=small, Method: GET, Header: System.Collections.Generic.Dictionary`2[System.String,System.String] VERBOSE: GET https://XXXX.logicmonitor.com/santaba/rest/setting/collectors/1005/installers/Win64?collectorSize=small with 0-byte payload VERBOSE: received -

3
M
3 years ago
Vitor Santos
Vitor Santos
asked in Product Discussions

DataSource polling cycle question

Hello everyone,  I've setup a datasource that retrieves data from a logfile.txt every 10 minutes (located on the collector itself) .  That logfile is populated by another script (from a proprietary language) that runs on the collector VM level (it dumps his different variables within the logfile.txt). The datasource will then retrieve the content of the textfile (using a simple powershell script) & act according to the different datapoints that I've setup - until this point I've no issues (everything working smoothly) My problem starts on the datasource polling/run cycles. The script running at the collector VM runs every 10 minutes (00:00, 00:10, 00:20, etc...) & it takes a maximum of 5 minutes to run. What I would like to accomplish is having the datasource in question running right after that maximum run time (.e.g - 00:06, 00:16, etc... ).  I noticed that the polling cycle(s) change sometimes (arbitrarily) & I cannot force those to run (when I want).

4
Vitor Santos
3 years ago
Antony Hawkins
LMer
Antony HawkinsLMer
posted in Product Discussions

Bringing Website (web and ping check) data into Service Insights

Currently, you cannot pull Website (web and ping check) data into Service Insights. These LogicModules permit you to do just that... STEP ONE: To add individual Website Checks (as opposed to a group of checks) you'll need to identify each check's ID number; as currently these are not visible in the UI I've written this PropertySource to assist: Website_Display_ID, locator code: DK4CJR You can apply this to any collector-monitored resource, or run its script externally. You'll guess from its AppliesTo field that I've applied it to an existing Service Insight in my account, that has a collector assigned to it. This will find the ID of each Website check from the LogicMonitor API, and write those back as a property, auto.website.id, to each Website check, to enable you to easily see the IDs (This will not affect other existing properties, thanks to the use of the PATCH API method): This PropertySource demands resource properties apiaccessid.key and apiaccesskey.k

0
Antony Hawkins
LMer
3 years ago

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