Introduce Yourself!
Hello! Welcome to the NEW LogicMonitor Community! Let’s get to know each other! Introduce yourself here in this thread. Share where you work, where you live, your role, and how you use LogicMonitor. But don’t stop there! Add any other interesting information, fun fact or even a fun picture. I’m looking forward to sharing this space with you.
I am Allison Fasching, @A11ey the Director of Community here at LogicMonitor. I’m happy to be here with you, building a place for all LM users to connect, collaborate, and share knowledge.
About me: I live in rural Kansas and I love Bernese Mountain Dogs, so much in fact I have 4 of them! Drogo, Arya, Khal & Sansa!
Looking forward to meeting you all!
Posted 3 years ago·Last reply 2 years ago
109 comments
nickslon
·2 years agoHi All..! I'm Nikhil Lonkalkar, currently working as a Technical Support Engineer-II at LM, bringing along 5.4 years of experience in the exciting world of Cloud and Technical Support. I reside in Pune, India.
When I'm not diving into tech challenges, you'll probably find me tending to my garden, hitting a cricket ball, cheering for my favorite cricket teams, or planning my next travel adventure.
Happy to be a part of the LM family!!🤩
angira11
·2 years agoLet me take this chance to say hello to you all. I am Angira Pande, and I joined the LM family as a Technical support engineer with 4.5 years of experience in IT/cloud support.
About me: I live in India. You could find me painting in my spare time.
Happy to be a part of the LM family!!
Ffyona
·2 years agoHappy Friday everyone!
Wanted to reach out and introduce myself, I am Ffyona (with two ff's) a CSM here at LM. I am driven by curiosity and a need to solve customer problems. I have recently joined LM and have a background in CSM with a company that enabled Enterprise customers to build out their network infrastructure globally.
I have recently moved to London and am enjoying meeting new people and exploring the city.
Ffyona welcome to the Community! Great to see our CSMs! If you have any questions LMK!
Mayur_Patni
·2 years agoHey All!
I'm Mayur and I have been working in LM for the last 1 year. I'm based in the Pune location.
I am associated with the Technical Support team.
I like to read books and interact with people. Also, I love to host an event if I get a chance😉
Welcome Mayur_Patni
jpartington
·2 years agoHello all,
I'm Jonathan/Jonny.
I've been with LM for around 5 months now in the Technical Support team (EMEA) but I've been working with the product for a few years, having implemented and worked with it as an admin at an MSP previously.
I live on the coast in the North East of England with my wife, 4 kids, cat and crazy collie. When I'm not busy with that bunch, I'm probably out watching some band or other, or attempting my own best impression of this guy...
Welcome Johny! Congrats on getting your Community Champion certification! Looks like you're a real Animal on the drums! 🤣
Toby Cropper
·2 years agoHi! My name is Toby Cropper and I am a Technical Support Engineer II here at LogicMonitor. I have been in the IT industry for many years, working with ISP’s and Telcos as well as in my own business.
I am based in the Texas Hill Country but I do enjoy traveling to Austin and enjoying the great Austin restaurants!
On a personal basis, I have 4 kids and we are always off on adventures to many places every few weekends!
I am looking forward to learning and offering what knowledge I can to those who need help on this community!
You had me at Star Trek and Alamo Drafthouse 😁. Several years ago I went to the original Alamo for a DogFishHead beer tasting. They played all the old commercials for Hamms Beer Bear and other oldies!
RStrayh
·2 years agoHello! As for my intro, my name is Ryan Strayhan, I am a Technical Support Engineer II here at LogicMonitor, I look forward to helping people out and spreading the knowledge of the LM platform. I have an IT career than spans 20 years.
I am Austin based, After my wife, my two big loves are Star Trek and coffee, but not always ini that order! I have a tattoo of the Enterprise on my left arm and a caffeine molecule on my right shoulder.
We love movies, especially old favorites. In fact, we are going to see ‘The Nightmare Before Christmas” this weekend at the Alamo Drafthouse.
We have a whippet and an orange tabby that basically ignore each other. Our whippet, Ladybug, is a hyper-energetic pooch, though our cat, Red, is 100% lap-cat and has a meow that’s reminiscent of Stevie Nick's singing voice.
Looking forward to spreading knowledge and learning all I can about LM and those in the community!
Welcome @TimC and @Sarah Burcham!
Sarah Burcham
·3 years agoHello everyone, Sarah here! I am a Sr. Customer Success Manager at LogicMonitor, and just celebrated my 4-year work anniversary. A few of my favorite things include… Lifting weights, eating sushi, and lounging with my husband and our 2 cats!
Looking forward to watching our community grow, thanks to all of your input. 😊
TimC
·3 years agoHi all – Tim here, I’m a customer success manager and have been with LogicMonitor for 4 years as of this month. I’m obsessed with pickleball and I’m looking forward to seeing how this community grows! 😎
For all you off-roaders, check out LogicMudders - OHV Group.
Bslayton
·3 years agoHi LM Community!! 🚀 My name is Beau Slayton and I am lucky to serve LM as a Field Account Executive in the SLED space (State Govt 🏛, City/County Govt 🏢, Higher Education 📚, K-12 🍎🍏, Tribes). My territory is the PacNW 🏔 (AK, ID, MT, OR, WA) and all of Canada 🇨🇦!!
While I am not the most technical oriented person, I do enjoy the collective power of a community 👐🏻, so you will find me sharing links to learning opportunities, use cases, success stories, and any related information to help our customers out!
Outside of work, I call Spokane, WA home today, but was born and raised in Eugene, OR! My wife and I have two kids, a 3 year old daughter 👧🏻 and our son is 6 months old 👶🏻; and our black lab, Paisley 🐶, completes our family! I LOVE to golf 🏌, but these days there is not much time for that 😂
Catch up with everybody soon!
Andrea_R
·3 years agoHi Y’all,
My Name is Andrea, I’m and Technical Support Engineer II here at LogicMonitor and have been with the company for about 3.5 years, and have been in Texas my whole life.
In my time off the clock, I’m busy with my family, am a proud Cheer/Band mom and if I ever find a free moment I love to read, play video games, watch documentaries, and cook. I look forward to continue to lend a helping hand. :)
Orlando
·3 years agoHey y’all,
My name is Orlando and I’m a Sr. Premier Support Engineer here at LM, based in the US. I’ve been with the company for over 5 years now; before joining the Premier Support team last year I spent time in Standard Support and Professional Services.
I’m excited to see how the new Community grows!
Michael Raymond
·3 years agomost recently dabbling in some very amateur astrophotography.
Ahh so you got a Samsung phone recently? 😲🤳
Christopher-
·3 years agoHi everyone,
My name is Christopher Seiber; I help lead our incredible support team here at LogicMonitor. A bit about me, I’ve been at LM for nearly seven years and my professional background is a blend of support and systems administration. In my free time I enjoy reading, cooking, games, being outdoors and most recently dabbling in some very amateur astrophotography.
I’m looking forward to catching up with everyone here and always happy to help answer questions if I can.
Cheers!
shea_novy
·3 years agoHello LogicMonitor Community!
My name is Shea and I am a support engineer here at LogicMonitor. I am in my second year with LM and love it! I have been in Texas about 15 months now and am happy for the sunshine 🌞. I previously lived in the Detroit area for 5 years working for a business ISP, so my background is heavily in networking. In my free time i’m seeking out new artists to listen to, grilling almost daily, and staying active in whatever way I can find. I also wrestled for 10+ years of my life and am considering picking up Jiu Jitsu to scratch the grappling itch!
I’m looking forward to working with you all!
Kwame Armstrong
·3 years agoHi everyone!
I’m Jasmine and I am a Solutions Engineer with LogicMonitor’s Professional Services Team!
I’m a big foodie, so I love seeing all the conversations around food, though it is also making me hungry!
Over the last couple years, I picked up various craft related hobbies, currently teaching myself a few different fiber arts and now that the warmer weather is returning to the southeast of the United States, my wife and I are trying our hand at a little bit of backyard gardening. We are watching the first harvest of our blueberries start to grow and hope to be putting a bunch of summer fruits and veggies out in the raised beds over the next couple of weeks.
My wife is yearning to get back to gardening. We had a 4x4 bed and a 4x8 raised bed, at one point. We grew: tomatoes, cucumber, zucchini, watermelon, bell peppers, mint, okra, sweet potato, and ginger. Was a great time.
Russell
·3 years agoHey everyone.
My name is Russell, I’ve been with LM for just over 18 months as a Technical Support Engineer. Great to be part of the community!!
Vishal_Wagh
·3 years agoHi Team,
My name is Vishal Wagh, I am being with LM is now two years, my location is Pune (India), most love thing in LM is its working culture which makes me very happy. Since 2 year I learned lot with LM and want to see more in future to grow with LM.
Thanks
Kellena
·3 years agoHi all - I’m Kellena and I’ve been at LM for over 4 years now. Time flies! Great to be here with you all.
Mark Lemm
·3 years agoAfternoon all,
Im Mark Lemm, Assc. Solutions Engineer, been at LM for just under 2 yrs.
JJumpp
·3 years agoHi everyone!
I’m Jasmine and I am a Solutions Engineer with LogicMonitor’s Professional Services Team!
I’m a big foodie, so I love seeing all the conversations around food, though it is also making me hungry!
Over the last couple years, I picked up various craft related hobbies, currently teaching myself a few different fiber arts and now that the warmer weather is returning to the southeast of the United States, my wife and I are trying our hand at a little bit of backyard gardening. We are watching the first harvest of our blueberries start to grow and hope to be putting a bunch of summer fruits and veggies out in the raised beds over the next couple of weeks.
WillisLMSupport
·3 years agoHello,
My name is Daniel Willis. I am Technical Support Engineer at LogicMonitor. Something personal… Is I love to cook BBQ and have competed in several competitions. Best I have ever placed is 2nd!
I hope all of you are having a wonderful experience here in the community. Let’s talk LogicMonitor and BBQ.
mtquinn87
·3 years agoHello Everyone!
My name is Jeff Quinn, and I am a Technical Support Engineer based on the US Support Team in Austin, TX. Im new to LM I’ve been here two months but I’m glad to have this opportunity and be in my first real world IT job.
Whenever I’m not on the clock, I like to watch basketball, get some gaming in and travel to new and exotic places, as I’m a nomad at heart.
Looking forward to contributing to the Community with y’all!
Yo Jeff, traveling is close to my heart as well. Where is your most memorable travel destination?
It would have to be Thailand, just because of cost. Food is extremely inexpensive, and there are many excursions you can do that are not that expensive as well.
Jon_Sherman
·3 years agoHello Y’all! I’m a LogicMonitor TSEII, Texas native, and work out of ATX. I enjoy the platform and have a history of working in the IT field. Focus now is on LM and helping users utilize the product for all things monitoring! I’m also an experimental singer songwriter, musician, drummer, and I enjoy most concerts in the Austin area and beyond when I get a chance. I also enjoy walking trails and recently have gotten a bit more into the outdoors. Cheers!
Kwame Armstrong
·3 years agoHello Everyone!
My name is Jeff Quinn, and I am a Technical Support Engineer based on the US Support Team in Austin, TX. Im new to LM I’ve been here two months but I’m glad to have this opportunity and be in my first real world IT job.
Whenever I’m not on the clock, I like to watch basketball, get some gaming in and travel to new and exotic places, as I’m a nomad at heart.
Looking forward to contributing to the Community with y’all!
Yo Jeff, traveling is close to my heart as well. Where is your most memorable travel destination?
Neha_Sethi
·3 years agoHi, all! My name is Neha and I’m an Enterprise CSM on the MSP side of the business here at LogicMonitor. I live in Austin, TX and have had the pleasure of working at LM since November 2020. My favorite part about being at LM is the incredibly talented people I get to work with and our culture!
In my free time I enjoy painting, making my own soaps and candles, and traveling to new places (currently writing this post from our London office!)
Looking forward to growing the new LM Community together! 🙌🏼
Jack Drummond
·3 years agoHi all!
I’m Jack and I’m based out of London. I’ve been at LogicMonitor for 3.5yrs, originally in sales but for the last 2yrs i’ve been part of the Customer Success team.
A few things I love:
F1, anything Sci-fi, and history documentaries
Cheers!
mtquinn87
·3 years agoHello Everyone!
My name is Jeff Quinn, and I am a Technical Support Engineer based on the US Support Team in Austin, TX. Im new to LM I’ve been here two months but I’m glad to have this opportunity and be in my first real world IT job.
Whenever I’m not on the clock, I like to watch basketball, get some gaming in and travel to new and exotic places, as I’m a nomad at heart.
Looking forward to contributing to the Community with y’all!
chris_lenz
·3 years agoHowdy!
I’m an LM Technical Support Engineer with our US team here in Austin, TX. I’ve been in Austin my entire life, and with LogicMonitor for just under a year now!
Aside from my career with LogicMonitor, I’ve been getting into FDM and SLA 3D printing, which always offers new challenges and experiences every time you start a project.
Glad to be here in the community!
Glad to see more 3D Makers in the Community! I’ve got a good handful of machines myself; Ender 5 Plus on the FDM side and then everything from a Sonic Mini 4K up to an Elegoo Jupiter on the SLA front (though I’m making room to get the Jupiter unboxed still, it’s a beast!) What machines are you running, what do you primarily print?
Chase Nogle
·3 years agoHello everyone!
My name is Chase, and I’m a TSE here at LogicMonitor in Austin, TX. I’ve been at LM for a year, and been in Texas my whole life.
At work, I love helping our customer solve the complex issues they may have in their portals. Outside work, I like climbing, cats, and PC gaming.
I’m looking forward to providing a helping hand!
ajay_gite
·3 years agoHello All! My name is Ajay Gite. I am a Senior Technical Support Engineer at LogicMonitor. I have joined LogicMonitor in September of 2022 and have been 6 months here. I currently live with my wife and our beautiful daughter in Pune, Maharasthtra. I love to watch and play Cricket & Badminton!
I’m glad to be a part of the community and looking forward to interacting with everyone.
Imdad_Salih
·3 years agoHi Everyone I am Imdad and I am a premier support engineer here at LogicMonitor. I joined LogicMonitor in March 2016 thus have been 7 years here. Looking forward to getting to know all of you.
renodudley
·3 years agoHey Everyone!
My name is Reno Dudley and I am a CSM here at LogicMonitor on our MSP team. Ive been with LogicMonitor a little over a year and loving it!
As far as myself, I’m and avid gamer (although I mostly play management games like Football Manager), and a huge fan of music and concerts. Fun fact is I am actually an adjunct professor here in Austin, teaching a music management course at our local community college.
Look forward to interacting with and learning about everyone!
Alec Greene
·3 years agoHey everyone, it’s great to meet all of you! My name is Alec and I’m a Senior Customer Success Manager based out of Austin! I am coming up on my two year mark in June. I previously worked at another company that used LM which eventually led me to the monitoring space. When I moved over to LM I had no doubts I was at the right place. I love the usability and ease of use of the product, the driven yet fun culture, and how we’re very community driven - as in, one of our greatest passions is interacting with our customers and learning how we can be better.
A fun fact for everyone: I have a 3 year old Goldendoodle named Waffles (Dog Tax below).
Joseph Brett
·3 years agoHello All! My name is Joseph Brett. I am a Senior Technical Support Engineer at LogicMonitor. I have been with LM since February of 2021 and am loving it.
I live in Austin with my wife and 2 dogs, we have been here since 2014 before that we lived in Houston.
Looking forward to seeing this community grow!
Amr Elabd
·3 years agoHey y’all! My name is Amr Abdelrahman (ah-mer), I’m a Technical Support Engineer at LogicMonitor. I joined LM back in July of 2021, whew time flies! My background is in Mechatronics Engineering ⚙
I currently live with my wife and our beautiful daughter in Austin, Texas and have been here since April of 2020. I’m originally from Cairo, Egypt!
The first time for me try Texas style BBQ back in 2020 got me obsessed, now I have my own smoker!
I love to watch and play soccer! My favorite team is Al-Ahly SC 🦅, then followed by a few other teams. I also love playing sand volleyball 🏐
I’m glad to be a part of the community & looking forward to community’cating with you all!
Eric Hale
·3 years agoHi All,
My name is Eric Hale, and I’m a Technical Support Engineer here at LogicMonitor. I started back in November of 2019 and odds are, if you’ve spent any time in Support Chat in the past 3 or so years, we may have already met.
The previous community was a great resource of knowledge and I’m looking forward to seeing how the new community grows!
Elisa Olivieri
·3 years agoWhat’s happening everybody!?
I’m a TSE based out of Austin, Texas, born and raised in California. Been at LM for a little over a year and look forward to continuing to grow my career here! I love learning new things and instruments (total music junkie) and spending time with my boys, they keep me busy! 🤓
Allen_Van
·3 years agoHello Everyone!
My name is Allen Van, and I am a Technical Support Engineer based on the US Support Team in Austin, TX. I’ve been with LM close to ~3 years now, and have lived in Austin my entire life.
Whenever I’m not on the clock, I like to get some game time in as well take casual hikes on trails. Other things I enjoy is a nice cup of joe and some cheesecake.
Looking forward to contributing to the Community with y’all!
Kyle Guynes
·3 years agoHello Everyone, I’m Kyle Guynes and I’ve been at LM since 2019 and I am currently a Premier Support Engineer here in Austin, TX.
Outside of work I am an avid gamer and I also tend to try my hand at developing small games in my free time.
Glad to be apart of the community!
John Ralston
·3 years agoHI. I’m john R, and am a Technical Support Engineer at LM, based in the UK. I joined LM in 2022!
I live in a sleepy countryside town in Wiltshire with my 3 children and 2 rescue cats During my spare time I practice Archery or get cajoled to take one of my children out on the motorbike, normally for an unnecessarily long trip on lots of winding roads to get icecream!
jason_little
·3 years agoHey y’all! A little late to the party but long time lurker in the community - I’m Sara Casares and I’m a Enterprise CSM on the MSP side of the business. I recently moved from Austin to San Antonio, and I can confirm the best breakfast tacos are in San Antonio! (Sorry Austin 😕)
I’ve been with LogicMonitor since December 2020. In my free time, I enjoy going to see concerts and taking my pups, Peaches and Dinky, on hikes. I’m excited to get to know everyone!
I don’t disagree about SA having the best breakfast (or any) tacos! But the real question is which restaurant is the best?
For breakfast tacos, I personally will go out of my way to hit up Eddie’s Taco House. Their flour tortillas are superior. But for lunch/dinner tacos, Taquitos West Ave and El Pastor Es Mi Señor are my OGs. I checked out Tacos Vitali this weekend though and I would say they might be the best ones I’ve had in the city. It’s their first restaurant in the US and it’s sooo good.
I love El Pastor and Tacos Vitali is on my list now! Thanks!
Sara Casares
·3 years agoHey y’all! A little late to the party but long time lurker in the community - I’m Sara Casares and I’m a Enterprise CSM on the MSP side of the business. I recently moved from Austin to San Antonio, and I can confirm the best breakfast tacos are in San Antonio! (Sorry Austin 😕)
I’ve been with LogicMonitor since December 2020. In my free time, I enjoy going to see concerts and taking my pups, Peaches and Dinky, on hikes. I’m excited to get to know everyone!
I don’t disagree about SA having the best breakfast (or any) tacos! But the real question is which restaurant is the best?
For breakfast tacos, I personally will go out of my way to hit up Eddie’s Taco House. Their flour tortillas are superior. But for lunch/dinner tacos, Taquitos West Ave and El Pastor Es Mi Señor are my OGs. I checked out Tacos Vitali this weekend though and I would say they might be the best ones I’ve had in the city. It’s their first restaurant in the US and it’s sooo good.
Caleb
·3 years agoHey Everyone I am Caleb. I am a network performance engineer and have been using/running LM for a few years now in our enterprise.
Dan_N_
·3 years agoBark! Hello there!
I am a Technical Support Engineer with our US team in Austin, TX, although I did grow up In California, i’ve been in Texas for over eight years now and in tech for only three years.
I will be welcoming my first child next month which I am quite excited for, but in my down time, I love to ride my motorcycle and study new technologies coming out, which I often use for help at work.
Glad to be a part of the community and help out where I can!
Matt Airhart
·3 years agoHowdy!
I’m an LM Technical Support Engineer with our US team here in Austin, TX. I’ve been in Austin my entire life, and with LogicMonitor for just under a year now!
Aside from my career with LogicMonitor, I’ve been getting into FDM and SLA 3D printing, which always offers new challenges and experiences every time you start a project.
Glad to be here in the community!
jason_little
·3 years agoHey y’all! A little late to the party but long time lurker in the community - I’m Sara Casares and I’m a Enterprise CSM on the MSP side of the business. I recently moved from Austin to San Antonio, and I can confirm the best breakfast tacos are in San Antonio! (Sorry Austin 😕)
I’ve been with LogicMonitor since December 2020. In my free time, I enjoy going to see concerts and taking my pups, Peaches and Dinky, on hikes. I’m excited to get to know everyone!
I don’t disagree about SA having the best breakfast (or any) tacos! But the real question is which restaurant is the best?
Sara Casares
·3 years agoHey y’all! A little late to the party but long time lurker in the community - I’m Sara Casares and I’m a Enterprise CSM on the MSP side of the business. I recently moved from Austin to San Antonio, and I can confirm the best breakfast tacos are in San Antonio! (Sorry Austin 😕)
I’ve been with LogicMonitor since December 2020. In my free time, I enjoy going to see concerts and taking my pups, Peaches and Dinky, on hikes. I’m excited to get to know everyone!
GaryB
·3 years agoHi everyone. I’m Gary Bruemmer, a Learning Experience Designer in the Customer Education department here at LogicMonitor. I’ve been here just over a year, and have seen our training offerings grow exponentially and I hope you have too!
I’m based in Santa Barbara at our corporate office, although new to the Santa Barbara area having spent the last five years living in southern France and the SF Bay Area for 20+ years before that. Deep down I’m still a Cheesehead though as I grew up in Milwaukee.
Please keep filling out those surveys after a training session as we do take those seriously. They help us coordinate future training topics and content.
John Mathews
·3 years agoHi everyone,
I am a Technical Support Engineer here in Logicmonitor based out of Austin, TX. I’ve been in Austin for over 8 years (same time as I joined LM).
I enjoy the technical work we get to do as well as all the new technologies we encounter.
My wife and I love to travel and just came back from Portugal a couple of weeks ago.
I look forward to meeting folks here in the community.
Kwame Armstrong
·3 years agoI have arrived safely!
What’s good, everyone? My name is Kwame (Kwah-Mee). I’m from Upstate NY (Albany) but now my Wife and I reside in the Austin, TX, area. We have been married for 7yrs and are expecting our first child soon, so there is always excitement in our home.
I’ve been an LMer for about 5months, and I’m currently a Technical Support Engineer, and outside of work I maintain a deep love for Hip Hop, Dancehall Reggae, and Soca music. I try to balance my personal time between staying on top of the latest tech trends/education, gaming with a fireteam, and underground Hip Hop.
To sum it all up: You can talk to me about Rap and wrapper logs.
Chris_Wallis
·3 years agoHello Everyone,
My name is Chris Wallis and I am a Technical Training Engineer in LogicMonitor’s Customer Education team. I am based in London, UK.
I have been working at LogicMonitor for 3.5 years with the majority of that time as a Technical Support Engineer, however, my real passion is in product education; teaching a variety of training classes and content to help our customers to get the most out of the tool.
In my free time, I enjoy watching sports (I say “enjoy”, most of the time my favourite teams lose, so “dislike” is more appropriate 😩) and playing video games on my Xbox. Since 2020, I’ve also started building and collecting Lego sets.
I’m looking forward to speaking to everyone here on the community (it will also be also be great to work with everyone on our live EMEA region webinars and classes)!
jason_little
·3 years agoHello, My name is Paul and I am the EMEA Support Manager here at LogicMonitor joining the support team back in 2021.
My background is in IT, stretching back to the “dreaded” Y2K bug, Software, SaaS and Product support. Currently living just outside London with my wife, 2 teenage children and two Dachshund puppies.
Paul, here in my town of Buda, TX, we have an annual Dachshund race. Of course we call them Weiner Dogs. The races are hilarious as are the posters seen here - http://www.budalions.com/onlinestore/new-store2.asp
Cheers,
Jason
Keith_S
·3 years agoHi Everyone,
My name is Keith, I am a UX Designer at LogicMonitor and have been with the company for over 3 years. I designed the Header Graph and Analysis tabs on the Alerts page and the new Topology features. If you have comments and thoughts about those features, please feel free to reach out to me.
Also, we are always recruiting for more users to be part of our UX feedback team. This is a group of users and companies who we meet with regularly (usually monthly) so we can test new designs, features, and just generally gather feedback about LogicMonitor. If you are interested, just reach out to me and we will see if we can get you on the schedule.
lmsdcr
·3 years agoHey, My name is Sam. I am one of Logic Monitor’s Technical Support Engineers. I have been with Logic monitor for almost a year. I started as Airbrake’s sole support engineer but I am now a part of the LM support group. My background is networking (fiber routers and switches)
I am a former biologist and restaurant owner and enjoy exploring Austin’s greenbelt.
To get on the trend, I have a corgi named Nibbler who tolerates hiking with me here in Austin. We both enjoy bars and restaurants that have outdoor patio spaces.
Ajay Chacko
·3 years agoHi All,
I am Ajay, a Premier Technical Engineer here at Logicmonitor based in London, UK.
Fun facts……..
Love meeting new people, love music, movies, food, dance and DJing. Entrepreneurial at heart!
Love everything about planes, watched every documentary on air crash investigations !
Lived and survived - the Gulf War !
Looking forward to getting to know you all !
Paul_Jeffries
·3 years agoHello, My name is Paul and I am the EMEA Support Manager here at LogicMonitor joining the support team back in 2021.
My background is in IT, stretching back to the “dreaded” Y2K bug, Software, SaaS and Product support. Currently living just outside London with my wife, 2 teenage children and two Dachshund puppies.
VJ-LM
·3 years agoHello, Amazing people out there, Vikrant Jadhav here. I am Professional Services Manager. Hails from Pune India.
Coming from an Engineering background I love to solve problems, been with LogicMonitor for the last 2 years and every day is new learning with amazing people around.
Enjoy traveling - still, a lot to explore this side of the world.
Patrick Friar
·3 years agoHowdy all, Patrick here, I am one of the US support managers. I’ve been with LogicMonitor for 4.5 years on the support team as an engineer/senior/lead and manager. Some of you may be familiar with me already!
My background is in telecommunications (wire line and outside plant maintenance), web/api development (JS/Node/Angular), and SaaS support. I recently moved out of Texas and currently work out of the Eastern Panhandle of West Virginia with my wife, 8 year old, 2 cats, and father in law.
@Joe Williams How has MTG been with your kiddo? I’ve recently gotten mine into Munchkin and have given serious consideration to digging out my old decks from their decade-old unpacked moving box. @Stuart Weenig I’ll be sure to bring the cards next time I come back down to ATX. Looking forward to it!
Kirby_Narine
·3 years agoHey everyone! Good to meet you all. I’m a Sr. Premier Support Engineer at LM. I’ve been with LM for over 3 years and have established wide and deep product knowledge. Looking forward to contributing to the community.
In my free time, I train Muay Thai. I also enjoy seeking out new restaurants around my city of Austin. I enjoy traveling and take a trip or 2 each year to a different country.
Cheers!
Joseph Pacheco
·3 years agoHello everyone, #oneteam! I am a Premier Support Engineer, Texas based location, and I enjoy making pizza 🍕 !
jason_little
·3 years agoHi All
My name is Jason Little and I am a Technical Support Manager at LogicMonitor. I’ve been with LM since June of 2022. Glad to be part of the new community.
Y’all make me miss my Jeep!
jvallee
·3 years agoI blame Richard Brooke for joining I attended one of his Webinar’s today. New to Logic Monitor took my LMCA test last week and passed and working on getting my LNCP certification by the end of the week, Any helpful tip are appreciated…...
Cole McDonald
·3 years ago@Cole McDonald soooo many lol. I have a pretty good mix, but mostly Marvel, Resident Evil, Batman, and movie characters. Some of my favorite brands are Hasbro, NECA, McFarlane, and Mezco.
Mine all tend toward the Star Wars persuasion. Heavily toward Darth Vader.
David_Medina
·3 years ago@Cole McDonald soooo many lol. I have a pretty good mix, but mostly Marvel, Resident Evil, Batman, and movie characters. Some of my favorite brands are Hasbro, NECA, McFarlane, and Mezco.
Cole McDonald
·3 years agoHello everyone! My name is David Medina and I am the Head of Global Support @ LM. I have been here for about 8.5 years now, so probably have talked to quite a few of you already via Support or Pro Services calls throughout the years!
I love providing outstanding support to our customers and it has been a passion of mine to drive quality in support for the last 8+ years here. If you have any suggestions on how to improve that experience I welcome all feedback. I unfortunately don’t have a jeep either, but I got a pretty sweet action figure collection so feel free to ask me about that anytime too!
What kind of action figures?
David_Medina
·3 years agoHello everyone! My name is David Medina and I am the Head of Global Support @ LM. I have been here for about 8.5 years now, so probably have talked to quite a few of you already via Support or Pro Services calls throughout the years!
I love providing outstanding support to our customers and it has been a passion of mine to drive quality in support for the last 8+ years here. If you have any suggestions on how to improve that experience I welcome all feedback. I unfortunately don’t have a jeep either, but I got a pretty sweet action figure collection so feel free to ask me about that anytime too!
LM User
·3 years ago@brenda , my glamping setup, we’re in good company:
@brenda we seem to have a theme going here, Jeeps and/or dogs! Cute puppies!!
Brenda Kenyon
·3 years agoHi everyone,
I’m new to the LM team at my company, CBTS, based in Cincinnati, OH so I’m learning everything from the ground up and having a great time, so far. Alas! I don’t own a jeep. My husband and I love the outdoors, as well, but experience it by glamping in a tricked-out 5th wheel RV named Ruby with our two dogs, a Shih Tzu named Eva and a Cavalier King Charles Spaniel named Bailey.
Hayley-LM
·3 years ago@Stuart Weenig @Cole McDonald So glad y’all made the Jeep connection! I’m in for Marble Falls in March. btw finally got a Subaru so the Jeep is now officially a toy.
eleaman
·3 years agoHey Everyone. My name is Eddie and I’m a server systems engineer at hospital. I’m fairly new to Logicmonitor but I’m loving it so far.
Jennifer Winter
·3 years agoHi All
My name is Jennifer Winter and I am a Program Manager at LogicMonitor. I’ve been with LM since August of 2021. Loving the new community.
I don’t have a jeep but wish I did. 😎
Erica_Kuhl
·3 years agoCouldn’t pass up an opportunity to join the #JeepPeople conversation! Here’s my baby.
chris_lenz
·3 years agoMn has some really good beers -Surly Brewing is one of my favorites so many good local twin cities micros!
Oh yeah, definitely have some Darkness cellared for a rainy day!
LM User
·3 years agoIndeed. Perhaps the first community super-user outing should be out to Hidden Falls!
OK… So My wife and I are looking to be in the Austin area sometime during the last week in March. Visiting family in the Houston area, then over the New Orleans before heading back North. We are driving and will have the jeep in the Austin area… probably either Saturday or Sunday March 25/26. This wheeling trip in Marble Falls might be able to happen somewhat soonish.
Alright, i’ve got it tentatively on my calendar for Mar 25. I’ll likely be going and we can meet up if nothing else. Link.
Richard Brooke
Admin3 years ago@bballard I’m not much for sports but I do love food; what’re the top three things that you make when tailgating?
@Richard Brooke I’ve got to admit I’m jealous of your judging and the breadth of beer you must have tried as part of it. I like to think MN has a pretty thriving and top-tier beer community, have you ever come across any stand-out brews from my neck of the woods? What would you say are your top pours and/or breweries out there now?
Mn has some really good beers -Surly Brewing is one of my favorites so many good local twin cities micros!
Cole McDonald
·3 years agoIndeed. Perhaps the first community super-user outing should be out to Hidden Falls!
OK… So My wife and I are looking to be in the Austin area sometime during the last week in March. Visiting family in the Houston area, then over the New Orleans before heading back North. We are driving and will have the jeep in the Austin area… probably either Saturday or Sunday March 25/26. This wheeling trip in Marble Falls might be able to happen somewhat soonish.
Barry Ballard
Admin3 years ago@chris.lenz the top three things for tailgating are brats, burgers and beer. I’d do meat pies, which would be more appropriate for rugby, but no oven in the Sprinter and microwaved pies don’t quite cut it.
chris_lenz
·3 years ago@bballard I’m not much for sports but I do love food; what’re the top three things that you make when tailgating?
@Richard Brooke I’ve got to admit I’m jealous of your judging and the breadth of beer you must have tried as part of it. I like to think MN has a pretty thriving and top-tier beer community, have you ever come across any stand-out brews from my neck of the woods? What would you say are your top pours and/or breweries out there now?
CharleyMcNallyC
·3 years agoHi everyone, great to meet you all, my name is Charley and I’m a Customer Success Manager based in the UK! I was one of our first people on the ground in EMEA back in 2015 and was here for 3 years before exploring some other roles … however I knew I’d end up back at LM as I love the product, the culture, and the community. I re-joined in January 2022 and am very excited to continue working with everyone.
On a personal note I live in the 6th smallest city in the UK, and our cathedral featured on the album cover for The Division Bell by Pink Floyd! I have a 2 year old rescue dog from Cyprus called Toula who arrived just before Christmas 2022, and I am half kiwi!
Michael_Lagon
·3 years agoRepresenting from A/NZ as one of the Customer Success Managers based out of Brisbane helping our MSP and Enterprise customers realise their potential in LogicMonitor. Great to meet you all!
wesdavis83
·3 years agoHello!
Travis_Drews
·3 years agoHello World!! I’m Travis Drews, CSM from Texas!! I’ve been at LogicMonitor for a little over 3 years, and I’m happy to be here!
robert_edwards
·3 years agoHappy to be a new Community member!
LM User
·3 years agodrewfoxLM
·3 years agoThe new Community is great! Love to see all of the activity! And I’ve missed the wit and wisdom from Mr. Weenig.
Joe Williams
·3 years agoTo all you Jeep people. This is all I can think of.
Just
Empty
Every
Pocket
Richard Brooke
Admin3 years agoHello! - A quick intro, my name is Richard Brooke, I am a Technical Trainer here at Logicmonitor, I look forward to help in spreading the work and knowledge of the LM platform.
I am Chicago based, I love Chicago, I have traveled the world and I consider Chicago a top word class city, but I am an avid skier and well its awful for skiing, we got great snow but not much downhill. Besides skiing, I am active the the beer/brewing community. I help run and judge in one of the top 5 competitions, in the US The United States Beer Tasting Championships - www.usbtc.com.
Looking forward to spreading the knowledge of LM
Barry Ballard
Admin3 years agoGreetings all. I’m fairly new to LogicMonitor as a Technical Trainer. I’m hoping I will get to know many of you over the next few years.
I live in the Salt Lake City, Utah area and in my spare time I enjoy the many outdoor activities in the area. My wife and I try to get outdoors as much as we can. In addition, I’m an avid follower of Australian Rules Football (AFL), having lived there in the past and was indoctrinated into the sport back at the Ansett Cup of 2000. I am an international member of two senior AFL clubs and have been for 19 years now. I have even played the sport when living in Denver, Colorado and building a fledgling USAFL team (unfortunately now defunct).
Here in Salt Lake, we unfortunately don’t have a USAFL team to follow, but do have Major League Rugby’s Utah Warriors. My wife and I are both members of the Warriors Ohana supporters group and try to get to as many games as we can, frequently hosting tail gating in the parking lot with our Sprinter camper van.
Before I rattle on too much, I’ll stop at this point. I look forward to meeting and working with you all.
Barry
LM User
·3 years agoIndeed. Perhaps the first community super-user outing should be out to Hidden Falls!
Cole McDonald
·3 years agoSounds like there’s some wheeling that needs to happen as a second meetup when we’re all in TX!