Our AMER East User Group Virtual Event brought together a fantastic group of practitioners for a dynamic and engaging session focused on real-world use cases, shared learnings, and practical wins. We kicked things off with a deep dive into platform operations and monitoring strategy, exploring how one team has scaled their approach to support both internal systems and customer-facing environments. The conversation highlighted how thoughtful tool use and customization can lead to smoother operations and stronger service delivery.

A major highlight was the use of property-based configurations and dynamic grouping to enable faster, smarter decision-making. From quickly answering client questions to responding to critical issues like firmware vulnerabilities, the ability to surface the right data in real time is a game-changer. These capabilities have helped teams become more agile and proactive, making it easier to support both day-to-day operations and high-impact moments.

We also heard a great story about internal advocacy—how one practitioner championed a shift from legacy tools to a modern platform, gaining buy-in across technical teams and leadership. It was a powerful example of how community members are not only solving problems but leading change within their organizations. The session wrapped with open discussion and idea-sharing, leaving everyone energized and full of takeaways to bring back to their teams.

What’s Coming Up in the Community

🚀 1H Launch Webinar

April 3 – Level Up Your IT Universe
Discover the latest innovations in AI-powered observability with LogicMonitor’s next-gen features.

⚡ Product Power Hour: Logs leveled up!

April 24 – April Product Power Hour
Join our product leaders and trainers to walk through live demos—don’t miss your chance to see the latest in:

The 3 pillars of observability
AI innovations in action
What’s new with Logs

🌐 Elevate Community Conference

Join us at Elevate Community Conference, where innovation, expertise, and connection come together to help accelerate your IT modernization with AI-powered insights, including expert sessions, peer networking, and hands-on product learning:

Dallas – April 30: Register
Sydney – May 29: Register
London – June 25: Register

🎓 LM Training | LIVE
Available exclusively at Elevate Dallas and London — our hands-on training event kicks off Elevate with a deep dive into logs and your first official Logs Badge!

- Dallas – April 29: Register
- London – June 24: Register

🍽️ User Group Dinner Series

Meet peers face-to-face to network and enjoy great conversation over a great meal - RSVP Here

London – April 1
Dallas – April 29
Chicago – May 6
Nashville – May 13

💻 Virtual User Group Series

Peer-led roundtables to share insights and best practices:

AMER East – June 3: Register
AMER West – June 5: Register
EMEA – June 10: Register
APAC – June 12: Register

Let us know what you'd love to see in the next session. The best ideas always come from you—our community!