Unlocking New Revenue & Control: Logs Partitions Arrive This October
Big news is on the horizon for MSPs. Starting in October 2025, LogicMonitor is rolling out Logs Partitions—a major upgrade that gives you the ability to isolate, meter, and control log data on a per-customer basis. This launch is designed to remove product limitations that have historically constrained MSPs, while opening the door to improved customer satisfaction, reduced cost to serve, and meaningful revenue growth.
Speaking of big launches, keep your eyes open for the MSP Collective!
This is a brand new community hub launching soon within the LM Community, designed exclusively for MSPs. It’s where you’ll be able to share strategies, join exclusive focus groups, and connect with peers who face the same opportunities and challenges you do.
Top 5 Advantages of Logs Partitions for MSPs
Here’s why Logs Partitions are a game-changer for managed service providers:
- New Revenue Streams with Flexible Packaging
Transform logs from a cost center into a billable service. With retention-based tiers, you can package log analysis premium offerings for troubleshooting or compliance alongside infrastructure monitoring. - Improved CSAT & Differentiated SLAs
Deliver faster incident response and premium log reviews while offering audit-ready reporting that enhances customer trust. These value-added capabilities help you stand out in competitive markets and strengthen customer relationships. - Visibility and Control
Today, MSPs have visibility into log usage, but not control. Logs Partitions are here to change that. Built-in usage caps and shut-off thresholds empower you to manage consumption, prevent overruns, and deliver predictable costs for both you and your customers. - Capture Larger Customers
Partitioning at the customer level enables you to serve enterprise clients who demand strict data isolation, performance, and compliance guarantees - helping you compete for higher-value opportunities. - Reduced Cost to Serve
Logs Partitions help you serve more customers with fewer resources. AI-powered contextual analysis delivers 80% faster root cause analysis, freeing up 10-40% of engineering time.
Logs Partitions aren’t just a technical upgrade - it provides new business models for MSPs. With the flexibility to reduce cost to serve while creating new revenue streams, you’ll be better positioned to grow profitably, increase customer satisfaction, and compete at the highest levels.
Join the Webinar: From Cost to Competitive Edge
Want to learn how to monetize Logs Partitions and package them into profitable services? Don’t miss our upcoming session:
Webinar: From Cost to Competitive Edge – How MSPs Can Unlock Profit with LM Logs
📅 Date: Thursday, October 16, 2025
🕐 Time: 10:00 AM PT | 1:00 PM ET | 6:00 PM BST
🔗 Register here
This session will cover packaging strategies, tiered pricing models, and practical ways to align LM Logs with customer outcomes.
Stay tuned for more updates in the community as we count down to October, and be on the lookout for invitations to join the new MSP Collective!
Suzanne Shaw
Admin1 year agoThis is super exciting! Cole_McDonald would love for your feedback and insights here.
Cole McDonald
·1 year agoThat is very exciting. Do you have links to any technical documentation on this? Can this be turned on per customer environment? Does it require individual client environments be in separate portals to activate / segregate individually?
Patrick Sites
·1 year agoCole_McDonald - Support page is live for you now. I cannot post HTML here but if you google Logicmonitor and log partions you will find the support documentation.
Any portal with an active LM Logs subsciption will have access to use the log partitions feature which will allow them to subdivide any log subscription assigned to that portal. The appropriate log retention subscriptions have to be assigned to child portals as needed.
Tom Chavez
Admin1 year agoSupport docs for Logs Partitions