Big news is on the horizon for MSPs. Starting in October 2025, LogicMonitor is rolling out Logs Partitions—a major upgrade that gives you the ability to isolate, meter, and control log data on a per-customer basis. This launch is designed to remove product limitations that have historically constrained MSPs, while opening the door to improved customer satisfaction, reduced cost to serve, and meaningful revenue growth.

Speaking of big launches, keep your eyes open for the MSP Collective!

This is a brand new community hub launching soon within the LM Community, designed exclusively for MSPs. It’s where you’ll be able to share strategies, join exclusive focus groups, and connect with peers who face the same opportunities and challenges you do.

Top 5 Advantages of Logs Partitions for MSPs

Here’s why Logs Partitions are a game-changer for managed service providers:

New Revenue Streams with Flexible Packaging
Transform logs from a cost center into a billable service. With retention-based tiers, you can package log analysis premium offerings for troubleshooting or compliance alongside infrastructure monitoring.
Improved CSAT & Differentiated SLAs
Deliver faster incident response and premium log reviews while offering audit-ready reporting that enhances customer trust. These value-added capabilities help you stand out in competitive markets and strengthen customer relationships.
Visibility and Control
Today, MSPs have visibility into log usage, but not control. Logs Partitions are here to change that. Built-in usage caps and shut-off thresholds empower you to manage consumption, prevent overruns, and deliver predictable costs for both you and your customers.
Capture Larger Customers
Partitioning at the customer level enables you to serve enterprise clients who demand strict data isolation, performance, and compliance guarantees - helping you compete for higher-value opportunities.
Reduced Cost to Serve
Logs Partitions help you serve more customers with fewer resources. AI-powered contextual analysis delivers 80% faster root cause analysis, freeing up 10-40% of engineering time.

Logs Partitions aren’t just a technical upgrade - it provides new business models for MSPs. With the flexibility to reduce cost to serve while creating new revenue streams, you’ll be better positioned to grow profitably, increase customer satisfaction, and compete at the highest levels.

Join the Webinar: From Cost to Competitive Edge

Want to learn how to monetize Logs Partitions and package them into profitable services? Don’t miss our upcoming session:

Webinar: From Cost to Competitive Edge – How MSPs Can Unlock Profit with LM Logs
📅 Date: Thursday, October 16, 2025
🕐 Time: 10:00 AM PT | 1:00 PM ET | 6:00 PM BST
🔗 Register here

This session will cover packaging strategies, tiered pricing models, and practical ways to align LM Logs with customer outcomes.

Stay tuned for more updates in the community as we count down to October, and be on the lookout for invitations to join the new MSP Collective!