Ski Session: Resource Management Recap
Overview
Week 2 of the Ski Sessions dove into Resource Management strategies within LogicMonitor, bringing together a global audience of practitioners across network engineering, IT operations, and platform architecture. This session focused on practical implementation techniques, from onboarding devices at scale to optimizing AppliesTo functions and navigating UI challenges. The live, interactive format enabled attendees to validate real-world workflows, share operational insights, and troubleshoot common pain points in real time.
Key Highlights
A deep dive into device onboarding methods, including CSV imports, API integrations, and Netscan strategies, with strong preference for CSV as a scalable middle ground
Exploration of AppliesTo functions as a powerful yet underutilized feature for dynamic resource grouping and automation
Real-world discussion on ServiceNow integrations and hybrid onboarding approaches, reflecting how teams manage resources in production environments
Feedback on the new UI experience, highlighting usability gaps and opportunities for improvement in large environments
Practical guidance on Dynamic Service Insights (DSI) and service configuration, including conditional logic and failover considerations
Community-driven insights into common Netscan errors and troubleshooting techniques, helping reduce confusion in automation workflows
Q&A
Q: Would you find any value in putting that data in the IDE somewhere, or would you prefer to just jump out to the web page?
A: I have never used the IDE. I just can never remember things like syntax and filters, so I usually search for documentation each time.
Q: What was the reason to move out property inheritance information from table column into the drop-down in Resource Info?
A: This question was acknowledged during the session for further review.
Q: Can you go deeper into services and explain how to implement them?
A: The team highlighted available training through LM Academy and walked through examples during the session.
Q: Do we have modules available for Services?
A: There is a Service Insights badge available in LM Academy that covers these concepts.
Customer Call-outs
🌟 “Been wonderful very easy to understand”
🌟 “Really good stuff!”
🌟 “Thank you! I think you have just solved why I'm always getting green on my status.”
What's Next
Next up, the Ski Sessions continue with Alerts, wrapping up with the newest Edwin AI badge session. Expect more hands-on demos and plenty of time for live Q&A with LogicMonitor experts.
Register for Alerts Ski Session
Register for Edwin AI Ski Session
Additional Resources
Best Practices for Practitioner: Resource Explorer