Overview Week 2 of the Ski Sessions dove into Resource Management strategies within LogicMonitor , bringing together a global audience of practitioners across network engineering, IT operations, and platform architecture. This session focused on practical implementation techniques , from onboarding devices at scale to optimizing AppliesTo functions and navigating UI challenges. The live, interactive format enabled attendees to validate real-world workflows, share operational insights, and troubleshoot common pain points in real time. Key Highlights A deep dive into device onboarding methods , including CSV imports, API integrations, and Netscan strategies, with strong preference for CSV as a scalable middle ground Exploration of AppliesTo functions as a powerful yet underutilized feature for dynamic resource grouping and automation Real-world discussion on ServiceNow integrations and hybrid onboarding approaches , reflecting how teams manage resources in production environments Feedback on the new UI experience , highlighting usability gaps and opportunities for improvement in large environments Practical guidance on Dynamic Service Insights (DSI) and service configuration, including conditional logic and failover considerations Community-driven insights into common Netscan errors and troubleshooting techniques , helping reduce confusion in automation workflows Q&A Q: Would you find any value in putting that data in the IDE somewhere, or would you prefer to just jump out to the web page? A: I have never used the IDE. I just can never remember things like syntax and filters, so I usually search for documentation each time. Q: What was the reason to move out property inheritance information from table column into the drop-down in Resource Info? A: This question was acknowledged during the session for further review. Q: Can you go deeper into services and explain how to implement them? A: The team highlighted available training through LM Academy and walked through examples during the session. Q: Do we have modules available for Services? A: There is a Service Insights badge available in LM Academy that covers these concepts. Customer Call-outs 🌟 “Been wonderful very easy to understand” 🌟 “Really good stuff!” 🌟 “Thank you! I think you have just solved why I'm always getting green on my status.” What's Next Next up, the Ski Sessions continue with Alerts , wrapping up with the newest Edwin AI badge session. Expect more hands-on demos and plenty of time for live Q&A with LogicMonitor experts. Register for Ski School Register for Alerts Ski Session Register for Edwin AI Ski Session Additional Resources Service Insights badge Best Practices for Practitioner: Resource Explorer Want to review the session? Watch the recording directly from the event page !
