Verifying SSO Login Webcheck | Product Discussions

MaddyM · 2023-08-09T21:04:40Z

Does anyone have any information or documentation on how to verify SSO login using a web check in the LM portal? I’ve reached out to support and have been told it’s as simple as just checking the authentication required box in the web check setting, entering valid credentials and then configuring the response to look for something that loads on the page but so far that hasn’t been working for me. Is more required or could the redirects be causing issues? I’m just hoping to gather some more information. We’re trying to verify login to our ticketing system, which is FreshService if anyone has configured something similar.

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