SNMP monitoring of non-Windows "Windows" devices | Product Discussions

marting · 2022-07-15T23:46:18Z

We are trying to get monitoring going on our Crestron devices which support SNMP v2c and expose a good amount of information via that protocol. Some of these device run Windows CE. The problem we're running into is that LM tags these as Windows devices (isWindows == true) and that causes the system to try to use WMI for everything instead of SNMP. With these devices, Windows CE is just the base OS and none of the Windows functionality is exposed so we actually need to monitor them via SNMP and not WMI. Anyone know of way to override that isWindows classification? I tried manually removing "Windows" from the categories but it just immediately shows back up. I reached out to support but they didn't come up with anything for me. If I can't override that classification, I think we'd have to do a significant amount of work with tweaking LogicModules to work around this and am hoping we can avoid that.

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SNMP monitoring of non-Windows "Windows" devices | Product Discussions | LogicMonitor Community