O365 Monitoring - Service Health | Product Discussions

Eddy Ortiz · 2026-01-23T20:05:39.084093Z

Good afternoon,Has anyone seen LogicMonitor’s O365 Service Health module miss or lag incidents when Microsoft updates/reuses an existing advisory (no clear state change)?Example: yesterday Exchange incident stayed at a value of 15 (Service Degradation), but it was already reporting 15 from a previous alert, so we didn’t get a “new” alert or change in value and weren’t aware of this new issue.Any bests practices or suggestions are greatly appreciated.We are trying to leverage the Service Health module to keep track on some of these:Basic Mobility and SecurityExchange OnlineMicrosoft 365 appsMicrosoft 365 Copilot ChatMicrosoft 365 for the webMicrosoft 365 suiteMicrosoft Copilot (Microsoft 365)Microsoft EntraMicrosoft IntuneMicrosoft OneDriveMicrosoft TeamsPower AppsPower Apps in Microsoft 365SharePoint Online

MoreDiscussions

O365 Monitoring - Service Health | Product Discussions | LogicMonitor Community