Hello,Can someone please help with a simple question.How can I enable a user to manage Alert Thresholds at the resource level without granting them the Administrator Role?We attempted to create a Role Group and selected the Manage option for a specific resource, but encountered a "Permission Denied" error.Additionally, we tried configuring the Role Group by going to Settings > Alert Settings and checking all the boxes, but still received a "Permission Denied" error when attempting to save the...

Ok just to verify, you have effectively what is below setup? Resources Section* Customer A* Customer B* Customer C Roles Section* Engineers* Technicians* Admins Then for the specific role, lets say Technicians in this example, you are granting Manage to the role for the Customer B Resource folder? Then you are attempting to make an adjustment to an instance threshold to a device under the Customer B Resource folder? If that is the case, theoretically you are properly setup. Try using an incognit...

Non-Administrator Users Unable To Manage Resource Threshold | Product Discussions

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Non-Administrator Users Unable To Manage Resource Threshold | Product Discussions | LogicMonitor Community