LogicMonitor to ServiceNow Integration (How to pass custom custom parameters) | Product Discussions

RickRod · 2024-01-26T20:42:47Z

Hello.I recently integrated LogicMonitor with a ServiceNow test instance using the following documentation:https://www.logicmonitor.com/support/settings/integrations/servicenow-integration/I was able to simulate a test alert which created an incident in ServiceNow. While reviewing the incident, I realized, there were a few mandatory fields in the incident that didn’t populate.Is there a way to send customized names in the http request to populate both fields? Or is this something that needs to be set on the ServiceNow side in the LogicMonitor Incident Management setup?

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LogicMonitor to ServiceNow Integration (How to pass custom custom parameters) | Product Discussions | LogicMonitor Community