External Python Script/App to mass check specific alert states - Question on LM Alert functionality | Product Discussions

mlavhey · 2020-01-22T21:44:27Z

Hello! I've been toying around with the idea of coding up a basic app in the Windows 10 environment that has the following purpose/ functionality: The Goal: - Produce a simple program that lists all assigned tickets by ticket number in a Descending column. While having a LED icon of sorts next to each ticket number... RED/ GREEN to distinguish if that ticket has any active alerts. In Progress / Coding Flow: - Parse currently assigned tickets that are tracking alerts for various devices. (Ticket system being used is AutoTask) - Throw the parsed ticket results into a list/ dictionary. - Scan through the list of ticket references and validate if all the alerts associated to each ticket are active or clear. (Would like to keep it as a simple boolean logic approach of True/False). That would decide whether the LED icon above would be green or red. - Possibly add a single button that updates the list to see the current state per ticket. / Or have it in a delayed loop until the app is closed for updates. My Question / Problem: - My understanding of Logic Monitor when searching for items under the "Alerts" tab and using a specific search string value .. say like, the ticket # that the alert was tagged to is going to show all alerts associated to that value that was search. - Knowing that each alert will have it's own conditions for clearing (example: value exceeds defined value .. so throw the alert) -- Is there any specific LogicMonitor Documentation that may help in checking multiple "LMDXXXXX' numbers and whether its active/clear? Thanks in advance for any thoughts! Project Progress: https://github.com/LavheyM/pyStateOfAlert

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External Python Script/App to mass check specific alert states - Question on LM Alert functionality | Product Discussions | LogicMonitor Community