Email Alerting

Question

Hi All,

Is there any way we can supress the email Alerts i am getting he same email alerting every time the Alert rule runs i want only one email when the Alert is triggered and no email till the aler is cleared.

I have created 3 stages is stage 1 & stage 3 as blank and stage 2 has email ID's to which the alert to be sent.

venkat · Accepted Answer

It is working as expected with stag1 & Stage 3 as blank took some time to have the changes updated.

manish arora · Answer

Acknowledge the alert and then you will see only when the alert will be cleared.

Lewis_Beard · Answer

Assuming I am understanding your basic ask in your first sentence, you can set the Alert Rule itself to have an Escalation Interval of "0" (zero) which makes it only send the alert one time to the first stage in the escalation chain, and there should be no repeats, and no escalation unless manually escalated from the alert itself. So you can do a "one-and-done" alert in this way.

But your stages with 1 & 3 being blank, I cant quite follow the purpose of that, so I can't speak to that.

https://www.logicmonitor.com/support/alerts/alert-delivery/alert-rules

1	SUYASH GAIKWAD
2	PJ Pankaj Jain
3	KT Kyle Taylor
4	KV karthikeyan VG
5	ME Mir Ehtesham Ali
6	SN Sangeetha Nataraj