Citrix_XenApp_Machines not showing CPU Memory Data

Hi , Noticed that Logic monitor is not collecting CPU Memory Data , something similar to below, i wonder how LM collects this info is it from citrix DDC or does it try to connect to individual xenapp servers..

thank you all

2020-04-20 11:29:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:26:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:23:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:20:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:17:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:14:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:11:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 11:08:02   No Data   No Data   No Data   No Data   1160   11.6   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   29   0   0
2020-04-20 11:05:02   No Data   No Data   No Data   No Data   1160   11.6   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   29   0   0
2020-04-20 11:02:02   No Data   No Data   No Data   No Data   1160   11.6   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   29   0   0
2020-04-20 10:59:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28   0   0
2020-04-20 10:56:02   No Data   No Data   No Data   No Data   1120   11.2   0   1   0   0   0   0   No Data   No Data   No Data   No Data   3   1   28

David_Kvirikadz

Posted 6 years ago·Last reply 6 years ago

1 comment

Mike Moniz

·6 years ago

Well the great thing about LogicMonitor is you can see exactly how it works by looking at the DataSource. Here it's using some Groovy code you can review but the technical notes say:

Quote

This datasource should only be active for one DDC per farm. Add CitrixBrokerActive to system.categories in order to enable.

Uses the Citrix Monitoring Service API. Requires that the collector user have at least Read Only XenApp/Deskop Administrator privileges. The xenapp.user and xenapp.pass properties must also be set.

So sounds like it's worth making sure the permissions are setup correctly.I don't really know Citrix myself nor it's API but if you either use the Poll Now button on the raw data tab, or use the TEST buttons on the DataSource, it might provide additional details.

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