Even though our customer has access to manage Users, they can't (and want to) create new users. Seems to be a bug - please fix.

This turned out to be something that was simply unclear in the UI when User creation is delegated to a role that constrains which User Groups the role can manage. In that case, the UI has a bug whereby the whole dialog just fails and closes, rather that indicating the constraint. The workaround is to ensure that Users are trained to always fill in the User Group field. So... bug is still there, but there is a workaround.

Bug Report: New UI: Settings: Ability to create users | Product Discussions

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Bug Report: New UI: Settings: Ability to create users | Product Discussions | LogicMonitor Community