Bug in CSV download from Chart?

Is there a bug in the CSV download option in a chart widget? If I set the time range to a custom time, say 1st Jan 2019 to now, the chart shows the correct data, but the CSV download only contains the current day's data.

Mosh

Posted 6 years ago·Last reply 6 years ago

3 comments

Mosh

OP6 years ago

Aha! Thanks @mnagel and @Stuart Weenig.

LM User

·6 years ago

They just dropped v141 into my portal today, so customer portals shouldn't be too far behind.

mnagel

·6 years ago

I reported this via a ticket a few weeks ago. Here was the response:

Quote

Thank you for your observation and yes this issue is currently being investigated and there is a schedule fix for v141.

The dashboard time range is not working as expected. For a workaround to download data, expand the graph and change the time range.

Download the data to csv and it will be the correct data.

However for data from June, you will have to set to last 3 months in the expanded graph time range.

1	SUYASH GAIKWAD
2	FG Feng Guo
3	SR Shankar Raman M
4	CH Chris Hasty
5	YA Yuliyan Angelov
6	KP Karsten Petersen