Adding additional Root and Intermediate CA certificates to Linux collector.

Question

Hello,I have some https website tests that are failing because the Root and Intermediate CA certificates are not in the collector trust store.I have added the certificates into /etc/ssl/certs and ran sudo update-ca-certificates.openssl s_client connection now verifies the certificate chain, however the website test still fails with the same error.does the collector use a different trust store to the standard package installed to the Ubuntu 22.04 OS?I'm assuming that as it's mostly Java based the...

Lee Armitage · Accepted Answer

Just to close this one down, it seems there is an issue with TLS negotiation, so it's a 3rd party issue.LM support fed the following back:While both certificates are trusted and valid when accessed via a browser, the LogicMonitor collector's internal HTTP client is encountering a fatal TLS handshake error with the message: "Received fatal alert: protocol_version." We also ran !ssltest, which confirmed that the server advertises support for TLSv1.2 and that the certificate chain is valid. Ho...