Are Product even here?
A Beta process should be a little more two-way than this.
There are a good number of us here providing feedback, yet there is no response from any representative of the Product team.
To whomever owns the UIv4 rollout…
Please could you assign someone to acknowledge the feedback we are sending (COUGHperhapswithaticketnumber)
David Bond
Posted 2 years ago·Last reply 2 years ago
13 comments
LM User
·2 years agoI’m in.
David Bond
OP2 years agoHi @cdedmundson,
Thanks for everything you’re doing here - I’m sure we all appreciate the stress of getting a new major release out!
Let’s have a joint Zoom meeting - @Stuart Weenig and I compare notes offline anyway, so it’ll save time.
@cdedmundson I’ll DM you my Calendly and you can match it with Stuart’s availability.
David
cdedmundson
·2 years ago@Stuart Weenig and @David Bond --
I want to apologize for the lack of outbound comms from myself and the team. UIv4 is a very large boulder that we’ve been trying to move at the same time that we set up this community and other connected tools We’ve received thousands of pieces of feedback since the beta release, and are working diligently to tackle down that list.
That being said, we are working on feedback tickets every day, and we are actively meeting with our Ops team and LM Community leaders to expose the progress of those tickets in a more elegant way.
Would it be alright if I coordinated some time with y’all to talk through some of your feedback, our feedback loop, and what we’re doing about all of it?
LM User
·2 years agoIf it’s going to be another burst of answers with no follow up, then Product still isn’t here. If they were here there would be back and forth, dialog.
@Stuart Weenig I am working with the product team to get answers on all the outstanding question in Summer Launch, hoping to get the posted this week!
pgordon
·2 years agoNo, product is not here.
How about an answer to this from Product? It was even part of the AMA, which i guess doesn’t necessarily include answers, only asking.
(Asking is free.)
Yes - I didn’t have some of what I posted for the AMA really addressed either.
LM User
·2 years agoNo, product is not here.
How about an answer to this from Product? It was even part of the AMA, which i guess doesn’t necessarily include answers, only asking.
(Asking is free.)
@David Bond @Stuart Weenig the Product team is here! We do understand the need to show progress in the forums and this is something we are working on. The community has a feature for submitting Ideas and tracking status, but the OOTB feature is very manual, and requires some back end development to automate. Stay tuned! In the mean time if you have a question that you are waiting on an answer for, you can always ping me or flag the post and I will follow up.
LM User
·2 years agoNo, product is not here.
LM User
·2 years agoHey David,
Product is definitely here! My apologies on any of the lack of responses here. I’d be interested in hoping on a quick call with you to 1) see how we can improve this process 2) make sure we’re addressing any concerns you have with the new UI.
Again, thanks for taking the time to go through this and offer your thoughts on the product.
I’ll jump on that call with you.
FYI, feedback no longer goes through Jira. It goes through ProductBoard, which isn’t as clear on tracking numbers or permalinks.
David Bond
OP2 years ago@pgordon - that’s it exactly. There is so much feedback being provided here, it would be good to see it tabulated and progress posted.
I’m imagining a table (JQL query result) containing:
pgordon
·2 years agoSeems to me that some folks just want confirmation that they aren’t posting into a void… getting any sort of response and acknowledgement for feedback is always a good way to go
Ted Johnsen
·2 years agoHey David,
Product is definitely here! My apologies on any of the lack of responses here. I’d be interested in hoping on a quick call with you to 1) see how we can improve this process 2) make sure we’re addressing any concerns you have with the new UI.
Again, thanks for taking the time to go through this and offer your thoughts on the product.