Overview

LogicMonitor’s 2025 Wrapped webinar closed out the year with a focused look at how unified observability is evolving across the platform. The discussion centered on the role of Catchpoint in closing visibility gaps beyond the firewall, especially during major internet and cloud outages, and how it complements LogicMonitor’s core monitoring capabilities. Product leaders, Garth Fort, CPO, LogicMonitor; Andrew Keating, VP, Product Marketing, LogicMonitor; and Howard Beader, VP, Product Marketing, Catchpoint, addressed integration plans, clarified what to expect short-term versus long-term, and responded live to questions around network path visibility, outage context, and operational workflows. The session reinforced a clear theme: knowing where a problem lives, and when it is not yours, changes everything.

Key Highlights

⭐ Clear integration direction: LogicMonitor and Catchpoint will remain distinct in the near term, with plans for unified dashboards, correlated alerts, and RBAC as interoperability deepens in 2026.
⭐ Stronger outage context: Internet performance data helps teams quickly determine whether issues are internal or caused by external providers, reducing noise and unnecessary escalations.
⭐ Sonar-style visualizations resonated: Visual mapping of internet conditions stood out as a powerful addition to existing operational dashboards alongside weather, power, and outage data.
⭐ Edwin AI + Catchpoint is live: Customers can already access Catchpoint insights through Edwin AI, bringing external digital experience intelligence directly into AI-driven workflows today.

Q&A

Q: Will LogicMonitor and Catchpoint fully merge?
A: In the near term, they will remain separate products. Starting in 2026, deeper interoperability will be introduced, including unified dashboards, correlated alerts, and shared RBAC.

Q: Will Catchpoint initially be available through Edwin?
A: Yes. Catchpoint is currently accessible through Edwin AI, enabling teams to incorporate digital experience data into AI-assisted investigations.

Q: Are ISP outage dashboards available today?
A: Not yet out of the box. The question highlighted strong demand for broader outage intelligence and context.

Q: How will Catchpoint work in restricted or FedRAMP regions?
A: This was acknowledged as an important consideration, with planning underway for how these environments will be supported.

Customer Call-Outs

🌟 “With Catchpoint we would have had knowledge to just hang on, not our problem, but we are impacted.”
🌟 “That sonar would be a great add to our dashboard for weather, fires, electrical outages, and internet outages.”
🌟 “Graphically, it looked like a quick reskin and a link on the left nav would make it look like part of the main LM product suite pretty quickly.”

Additional Resources

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