Has anyone figured out how to get at the ##ExternalTicketID## programatically at all? Not having access to that is driving me to distraction. It's in the DB somewhere, but we can't get to it to help automate our workflows and toolsets. Right now, I'm troubleshooting our Connectwise Integration and have to manually relate 4637 integration log entries to tickets manually one by one. Only having this internal var being able to be exposed in the Alerts view is hobbling our ability to bui...

I'm using X-Version=3 as well. Looks like you're using PowerShell, here's a snippet that's working for me.$company = "your-lm-company" # Replace with your LogicMonitor company name $bearerToken = "your-lm-bearer-token" # replace with your LM bearer token $daysAgo = 2 # Number of days to look back for alerts # calculates the epoch time for the start of the query $startEpoch = (Get-Date (Get-Date).AddDays(-$daysAgo) -UFormat %s) # query string includes the ##EXTERNALTICKETID# custom column a...

RestAPI Alerts access to ExternalTicketID | LM Exchange

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RestAPI Alerts access to ExternalTicketID | LM Exchange | LogicMonitor Community