60:T412,{"@context":"https://schema.org","headline":"Carrier reduces MTTR and gains visibility across multiple IT environments.","description":"Hear Rich Johnston, Director of Hosting Platforms, describe Carrier’s observability goals to create a unified view of their IT environment for predictive monitoring. Rich describes Carrier’s desire to see issues before customer complaints, and how LogicMonitor implemented extensive visibility on a s...","datePublished":"2023-07-03T20:24:24Z","dateCreated":"2023-07-03T20:24:24Z","dateModified":"2023-07-03T20:24:24Z","author":{"@type":"Person","name":"Ismath_Mohideen","url":"https://community.logicmonitor.com/u/mrpuwt/"},"publisher":{"@type":"Organization","name":"LogicMonitor Community Inner Circle News"},"mainEntityOfPage":{"@type":"WebPage","@id":"https://community.logicmonitor.com/forum/inner-circle-news-43/topic/carrier-reduces-mttr-and-gains-visibility-across-multiple-it-environments-512/"},"@type":"BlogPosting","wordCount":78,"timeRequired":"PT1M","articleSection":"Inner Circle News"}62:T426,

Hear Rich Johnston, Director of Hosting Platforms, describe Carrier’s observability goals to create a unified view of their IT environment for predictive monitoring. Rich describes Carrier’s desire to see issues before customer complaints, and how LogicMonitor implemented extensive visibility on a single platform, including multiple cloud platforms, networking, compute, storage, and more. LogicMonitor helped Carrier quickly and easily deploy dashboards to see how their technology performed, while reducing root cause analysis and shortening resolution time.