Why is there not a Refresh button on the Graphs page?
Since graphs don't seem to update on their own, there should be a Refresh button on the page like there is on the Raw Data page. I have to refresh the whole browser which is very slow and annoying.
Kel L
Posted 6 months ago·Last reply 6 months ago
3 comments
Ian Marge
·6 months ago · EditedHi @Kel L ,
Thanks for raising this question.
The graphs page does refresh automatically every 5 minutes.
The main reason there isn’t a manual “Refresh” button today is performance-related. Refreshing graph data on demand is computationally expensive, and allowing frequent manual refreshes at scale could negatively impact overall platform performance for all users. To balance data freshness with system stability, the platform relies on a fixed refresh cadence instead.
How it works today:
If you navigate away from the Graphs page, switch browser tabs, or return after the 5-minute interval has passed, the data will automatically be updated with the latest values, no manual action needed.
We understand the desire for more immediate control, especially during troubleshooting or live investigations. If you can share the specific scenarios where a manual refresh would be most valuable (frequency, urgency, impact), we’re happy to capture that context and attach it to the ongoing feedback we’re tracking.
Kel L
OP6 months ago · EditedUmm, there is no auto-refresh when I view the graphs page. I just took this screenshot now and it hasn't updated in almost half an hour. This is why there should be a Refresh button on the graphs page.
OK, you removed the ability to paste in a screenshot in the new forums? *sigh* Umm, I don't even see to upload an image. ummm. Maybe this will work:
https://i.imgur.com/iAphE3Y.jpeg
And when I comment on my own past it has to get approved first? Sheesh.
Sky Donnell
Admin6 months agoHi @Kel L . I've submitted this request to our Product team and will also share it directly with our PM overseeing Dashboards for visibility.