Microsoft Teams
We recently moved from Slack to Microsoft Teams. I would like to get our alert integration working. Does anyone have a writeup of doing this?
Kurt_Wolf
Posted 7 years ago·Last reply 1 year ago
36 comments
We recently moved from Slack to Microsoft Teams. I would like to get our alert integration working. Does anyone have a writeup of doing this?
Cole McDonald
·1 year agoKerry_DeVilbiss Old Topic, New Company... Working on my integration using the "official" LM/Teams workflow integration. I don't find where I can alter the JSON to customize the dynamic cards in Teams to our workflow needs. I assume this is generated on the LM side of the fence?
Justin Rider
·1 year agoThe only way I was able to do this was using the Teams Workflow. It gets rather messy and really wasn't worth it in the end. Note, the dynamic card will allow you to acknowledge. But, will not allow you to add a note to the acknowledgement.
Cole McDonald
·1 year agoACK breaks our workflow and I turn off access to it everywhere I can. I even have a dashboard of shame that identifies folks to re-train not to ACK things.
AJ_Acevedo
·4 years ago@Kerry DeVilbiss We're now running v.171. Is there any update on integrating LogicMonitor with Teams?
AJ_Acevedo
·4 years agoOutstanding! Thank you.
Kerry DeVilbiss
·4 years ago@AJ Acevedo - our documentation team is ahead of our product team at the moment, but this will be released shortly. (I believe it's set for v.170.)
Here's an early look at the docs we have published:
Microsoft Teams Integration Overview
Microsoft Teams Integration Settings
AJ_Acevedo
·4 years agoEarly 2022 has come and gone. Any update on integrating LogicMonitor with Microsoft Teams?
jbrokofsky
·4 years agoAny updates on this? We are now into Q2-2022. Thanks.
Kerry DeVilbiss
·4 years agoAlthough we don't typically make any hard and fast commitments to Product roadmap, I reached out to our Product Manager for Integrations and was told we are targeting early 2022 for Microsoft Teams, assuming all goes well... ! Hopefully just a little while longer...
pperreault
·4 years agoAny update on official support?
vv0bbLeS
·4 years agoAnymore updates here? Is the Incoming Webhook still the supported method, or is there something newer?
jimmyboy_101
·5 years agoAnymore updates with this? just about to test out the incoming webhook but a formal integration would be better
Brian_Gladden
·5 years agoKeep your eyes posted. More news coming in April.
Jim_C
·5 years agoJust wondering if theres any update on the formal Intergration with Teams or the API Authenticaion? we are looking at using Teams for some ChatOps stuff and it 2 way comms would be amazing
Maurice_Vigil
·5 years agoHeard from LM on this one. I'm surprised there isn't more push for this as I do believe Teams has surpassed Slack since Covid started.
Hi Maurice-
I spoke to one of our product managers this morning and as of now we do not have any formal integration with Teams on our product roadmap. We do have plans to roll out additional monitoring via API authentication in Q1, and that could help pave the way for two-way comms between LM and Teams at some point later in 2021.
Regards,
Drew
stockholm
·5 years agoI talked with support when I was setting this up and the answer right now is that this is not an "official" integration like Slack. So it's very limited, which is why there's no ACK or SDT at the moment. They did say an official integration is in the works but couldn't provide any more info like an eta.
Maurice_Vigil
·5 years agoHello,
Has anyone figured out how to add an action to the MS Teams card to ACK or SDT the Alert from the MS Teams Channel Card? Slack has this capability, but I can't figure out what URI is needed to perform the action. ITs great to see the "Open Alert" action, but would love to ACK and SDT right next to the OPEN Alert action button in Teams. Thanks!
stockholm
·6 years agoScratch that. I found and added the json file, and this is making a bit more sense. Only question I've got is, what permissions/licensing does the O365 account being used for the integration need?
stockholm
·6 years agoHello, I'm trying to follow the instructions but looks like they are outdated. Does anyone have this working in their tenant, and willing to share how it's set up? We are in the trial phase with LM right now and one of the big selling points was that it had integrations with Microsoft Teams. It's a bit disappointing to find out there isn't an official integration (seems to be a bit of a disconnect with the sales team) but as long as I can get this working my boss and team will be happy. I asked support about it but since there isn't an officially supported method they pointed me to the community.
Tom_Merkel
·6 years agoHello. I see that this is an old topic, but could I ask for those screenshots, please? They are not loading. Thanks.
Cole McDonald
·6 years agoI've added the JSON to our integration with teams. Looks good, thank you. The Facts sections seem to look great on my iPhone, but are very narrow under windows. I'm going to see if there's a way to nudge them wider.
Cole McDonald
·7 years agoAddress doesn't seem to want to resolve. Chunked it backwards as well and nothing resolves until github's main page.
Kerry DeVilbiss
·7 years agoFor anyone else who might be interested, you can now download this integration from the following location:
https://github.com/kdevilbiss/Integrations/blob/master/Microsoft_Teams_v1.json
Cheers,
Kerry
Adam_Gent
·7 years agoAre there any plans to add this as an official integration option?
Herin
·7 years agoHi,
Interested to try this integration piece with our Microsoft Teams. I cannot see the pictures as well. Is there a possibility you can provide the information.
Thanks
iknowcoolin
·7 years agoI appreciate the steps for MS teams webhook.
I cannot see the pictures/screenshot.
Kerry DeVilbiss
·7 years agoHey Guys,
Give me a couple hours to see if I can't make our instructions publicly accessible today - I can see now there's plenty of demand and we've had another go at cleaning them up so I will see what I can't get posted.
Have a couple meetings this morning but can follow up a bit later. Appreciate the patience ... !
Best,
Kerry
Nicklas_Karlsso
·7 years agoHi All!
I've tested this and it works. No reply options yet, but it's a start
Create a channel for webhooks in Teams copy that adress and use it in your Integration ( I copied a Slack integration)
And I've used the following JSON formatting
{
"@type": "MessageCard",
"@context": "http://schema.org/extensions",
"themeColor": "ff0000",
"title": "Company - LM Webhook Test",
"text":"Alerts!",
"sections": [{
"activityTitle": "Action Required!",
"activitySubtitle": "Here are the details",
"Facts": [{
"name": "Host:",
"value": "##HOST##"
}, {
"name": "Datasource",
"value": "##DATASOURCE##"
}, {
"name": "Displayname:",
"value": "##system.displayname##"
}, {
"name": "InstanceGroup:",
"value": "##INSTANCEGROUP##"
}, {
"name": "Datapoint:",
"value": "##DATAPOINT##"
}, {
"name": "Datapoint Description:",
"value": "##DPDESCRIPTION##"
}, {
"name": "Level:",
"value": "##LEVEL##"
}, {
"name": "Start:",
"value": "##START##"
}, {
"name": "Duration:",
"value": "##DURATION##"
}, {
"name": "Value:",
"value": "##VALUE##"
}, {
"name": "Threshold:",
"value": "##THRESHOLD##"
}, {
"name": "ClearValue:",
"value": "##CLEARVALUE##"
}, {
"name": "Reason:",
"value": "##DATAPOINT## ##THRESHOLD##"
}, {
"name": "Group:",
"value": "##GROUP##"
}],
"markdown": true
}]
}
Gregb
·7 years agoI would be interested to see what this documentation looks like. We have the email to Teams integration configured. If there is a different way to do this, it would be very interested.
Nicklas_Karlsso
·7 years agoI would really like to take a look at the documentation... Can't figure it out to work for me. so if you guys have a solution I will be glad to get the help I can to solve this
fintanquinn
·7 years agoAlso Interested here
Thanks
Chris_Swanger
·7 years agoKerry, if you still have the documentation for integrating teams alert notifications, I would love to try it.
Thanks!
Kerry DeVilbiss
·7 years agoI just sent out an email with some attached instructions for both of you - we're working on some more formal documentation, but I wanted to get it out there so you could use it!
Let me know how it goes - if others are interested, reply here and I can send over the same doc - and eventually I'll post a link to the official docs when they're ready.
Best,
Kerry
Nicklas_Karlsso
·7 years agoGreat!! We're all in to Microsoft Teams, and this will be a great feature
Kerry DeVilbiss
·7 years agoHey @Kurt Wolf,
I'm actively working on documenting some internal efforts to get a Microsoft Teams webhook integration in place - I'll reach out within the next day or so with some instructions.
Best,
Kerry