Granular role permissions in Alert Settings | Feature Requests

Kris_Jankiewicz · 2022-02-04T19:27:47Z

We have two main roles working with LogicMonitor, an Infrastructure level and Customer Support level. The Infrastructure role should have full permissions over the entire Alert Settings section and see all items created by everyone. The Customer Support level should only be able to view, add and modify the settings they set. Some of these settings may be temporary so there may be a lot of activity in the Alert Settings section. We do not want the possibility for a user in the Customer Support role to view, modify or delete settings created by users in the Infrastructure role. This is high priority for us.

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