Fix Limitation in clearing of stateful LM Logs alerts (flapping) | Feature Requests

Matt Whitney · 2026-03-09T16:59:05.802380Z

Currently there is a limitation with stateful LM Logs alerts which prevents successful clearing of alerts if the "clearing condition" comes in too quickly after the "alerting condition". This causes orphaned alerts for us if there is a brief/intermittent condition that clears within a few seconds.We worked with LM Support and they confirmed this is a limitation. If a stateful alert triggers and the clearing condition is ingested while LM is still processing the original alert, then the alert will not clear. Because there is no alert object created yet when the clearing condition is ingested/processed.One suggestion we had is to put a delay on the logic for processing the clearing of stateful alerts. A delay of a few seconds would be enough time so that LM can process the original alert before trying to clear it, even if the condition is flapping and the clear comes in less than a second after the trigger message.Either way, LM needs to have some method in place so that flapping/transient conditions do not cause problems with stateful alerting.

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Fix Limitation in clearing of stateful LM Logs alerts (flapping) | Feature Requests | LogicMonitor Community