🛠️ Feature Request: Optimize Dell ME4 LogicModules to Reduce Excessive Login Activity
Summary:
We’ve observed that the Dell PowerVault ME4 LogicModules in LogicMonitor are generating an excessive number of login events—up to 90+ per hour—using the same service account. This behavior is causing the Dell SAN Management Controller to interpret the activity as a brute-force attempt, leading to memory exhaustion and controller resets.
Details:
- Each polling instance (volumes, pools, controllers, etc.) performs its own login once per hour.
- The Groovy scripts used in the LogicModules:
- Authenticate for every collection.
- Do not reuse tokens.
- Do not call /logout after completing the task.
- This results in a buildup of session data, triggering alerts like:“The Management Controller entered a memory exhaustion state and will reboot to recover.”
Impact:
- Controller memory buffers fill up due to unclosed sessions.
- The SAN reboots to recover, risking operational stability.
- Audit logs show consistent spikes in login/session-expired events.
Request:
Please consider enhancing the Dell ME4 LogicModules to:
- Reuse authentication tokens across polling instances within the same collector session.
- Explicitly call /logout after each session to release memory.
- Consolidate login activity to reduce overhead and improve SAN performance.
Why It Matters:
This change would significantly reduce unnecessary login traffic, prevent SAN controller resets, and improve overall system reliability—especially in environments with high instance counts.
Thank you for considering this request. Happy to provide logs and examples if needed.
dmassiah
Posted 11 months ago·Last reply 11 months ago
1 comment
Sky Donnell
Admin11 months agoHi there,
Thank you for submitting your feedback request and sharing your detailed insights. I have sent this over to our Product team for future feature considerations.
Thanks,
Sky